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Scopri cosa dicono le persone

Valutata 1 stelle su 5

This company (Many Pets) has shut down its phone number, only responds to emails with an automatic reply that they received your message. They won’t pay out on a claim and there is no way to actually... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My Yorkshire Terrier had a heart failure and needed emergency care and nearly died. Was in intensive care for 4 days. I paid the bill at the emergency vet and claimed from ManyPets. Claim was dealt wi... Leggi di più

Valutata 5 stelle su 5

ManyPets was absolutely amazing during our recent issues with our dog, Bromlee, as she battled a cancer diagnosis. She fought hard and the treatments were expensive. Thankfully, ManyPets came throug... Leggi di più

Valutata 5 stelle su 5

You saved my dog's life! We only had used the Wellness part of Libby's plan but when she had a foreign body issue and stay several nights at an emergency vet, knowing that I would get a reimbursement... Leggi di più

Dettagli dell'azienda

  1. Azienda di assicurazioni per gli animali domestici

Informazioni su ManyPets US

Scritti dall'azienda

Hi, we’re ManyPets! We’re a pet insurance company that looks after your pet health 🐱🐶
We started ManyPets in 2011 in the UK and insure hundreds of thousands of pets across the world. In 2021, we brought the ManyPets experience to the US, and our goal remains the same: to provide pet insurance for many more moments together.

All ManyPets accident & illness plans feature no annual cap on payouts.
Plus, we have an optional Wellness plan for routine care!

Get a custom pet insurance quote in less than 60 seconds and see how we're making a healthier, happier life accessible to all pets and their people.

Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(2454)

8 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Consumer beware

Consumer beware! Similar to what some other posters are saying, when I first opened a policy for my dog with ManyPets in 12/2021, I had a $308 annual premium. As of 10/2024, they have dramatically increased my premium to $815.64. On top of this, there is a $250 annual deductible. They have reimbursed two small claims in the last three years - one payment for $403 this year (50% of the original claim amount) and the other for $598 in 2022 (100% of the original claim amount). Note that their level of reimbursement has worsened over time as well. To me it seems absurd that they would increase my annual premium by 165% in only 3 years. I have contacted ManyPets to cancel my policy and I would advise others to steer clear of this company.

2 dicembre 2024
Non scritta su invito
Logo di ManyPets US

Risposta di ManyPets US

A. Joyce, thank you for taking the time to share your detailed experience with ManyPets. We’re genuinely sorry to hear about your disappointment, and we truly appreciate your feedback.

We understand how frustrating unexpected premium increases can be, especially when your pets are healthy and you haven’t filed any claims. Pet insurance pricing continues to be a complex and evolving process that considers factors like regional veterinary cost trends, the rising costs of pet care, and unique age and breed related health risks. While these changes aim to reflect market realities and ensure we can support all pet parents in the long run, we recognize they can feel unfair on an individual level, and we’re sorry for the impact this has had on you specifically.

Correctly pricing premiums in the face of unexpectedly high volumes of claims (and the rising dollar amounts of those claims) is a tremendous challenge the pet insurance industry is facing.

We do understand your decision to cancel and sincerely respect your approach to budgeting for your pets' care in a way that feels right for you. Thank you again for sharing your story. Your candid feedback helps us improve, and we truly wish you and your furry family members all the best.

Valutata 1 stelle su 5

No Good

Terrible and now they are getting rid of there insurance and is offing us ODIE pet insurance and premium s doubled and less benefits.

6 dicembre 2024
Non scritta su invito
Logo di ManyPets US

Risposta di ManyPets US

We first want to honor that this experience has been stressful for pet parents like yourself, and each situation is unique and arrives with its own set of challenges. We are genuinely apologetic, as this is not a situation any of us believed we'd find ourselves in.

Given ManyPets is suspending operations in the US, securing continuous coverage for your pets was our primary aim. Continuous coverage means you are not subject to pre-existing conditions exclusions that other pet insurance providers might impose. Our partnership with Odie allows for this continuous coverage at the same renewal rates you would have seen had you renewed ManyPets--i.e. your renewal rates would have increased in the same way they are increasing with Odie.

The nature of these increases are primarily centered around pet age and your pets being another year older: as pets age, their risk of health issues increase, and pet insurance premiums increase to account for this increased risk. That said, we hope you'll find Odie is very willing to make changes to your coverage to help control the cost of your renewal premiums, including changes to deductible, reimbursement level, and even changes to your annual limit.

Above all else, we respect your right to choose another provider if Odie doesn't feel like the right fit. And again, we apologize for the inconvenience and frustration this has caused you and thank you for your candid perspective.

Valutata 3 stelle su 5

Price inflation per year. It's too high.

Very reasonable pricing, about two years ago, then every year since it has doubled each year. Not too pleased with the increase every year. There should be limits to how much you can increase per year.
I started out paying seventy dollars for two dogs. Now over 250 that is crazy.
But very nice company quick payback and easy to communicate with.

12 novembre 2024
Valutata 5 stelle su 5

Easy and fast response

Easy to submit a claim, with review and approval very fast. Extremely satisfied. Great value with reasonable premiums, ensuring peace of mind if your fur baby needs medical attention.

26 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Big Relief!

Prompt, immediate attention and approval of our claim. Big relief for our family to be able to take care of our furry member of the family.
THANK YOU SO MUCH, MANYPETS!!!

18 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

For new users/ DO NOT LISTEN TO FAKE 5 star REVIEWS

For new users, Please Please listen,
This company is lying about everything. I spent about 2 years with them and now I want to claim a small surgery. what they told me is that I don't have medical record. I called my vet to get it and they now saying they need more records and confirm with the hospital. I told them to call and also notify my vet. MOST IMPORTANT: they did not make the call, and they claimed they can't get connected with the vet so they can't claim it. It's an endless loop that you will never never never get the reimbursement because they did not make any call to the vet.

20 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Best company ever

Best company ever. Never had any issues with claims. Everything is done within few days after filling. Have policies for our 3 pets. Not that we like to ever use it but when we do we have a peace of mind that our unexpected bills are covered
Will recommend to everyone !

14 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Awesome insurance company. So happy I chose them

ManyPets is a fantastic pet insurance company that really delivers on its promises. They offer a comprehensive range of coverage, including accident and illness plans, as well as wellness options, with no limits on reimbursements. I've been with them for a while now, and I can honestly say I've never had a claim denied. The one time they had a question about my claim, I shot them a quick email, and they approved it right away.

What impresses me the most is how quickly they process claims; mine have always been approved in just a few days. When my cat passed away, they took care of all her bills and cremation costs, which was such a relief during a tough time. Plus, they sent a heartfelt letter of condolence. Overall, I can't recommend ManyPets enough! They provide top-notch service and peace of mind for pet owners.

12 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

ManyPets was absolutely amazing during…

ManyPets was absolutely amazing during our recent issues with our dog, Bromlee, as she battled a cancer diagnosis. She fought hard and the treatments were expensive. Thankfully, ManyPets came through and helped with our expenses, paying every claim promptly. Bromlee sadly lost her battle. We are heartbroken, but just got a new pup and a new policy with ManyPets.

21 ottobre 2024
Valutata 5 stelle su 5

$$ Increase!

The recent price increase hit me with a shock. When I started comparing, I discovered that the increase was pretty much in line with the competition. Upon inquiring, I discovered I could adjust the deductibles and make a few other moves that, in the long run, would give our fur baby better protection and more bang for the buck. I appreciate the opportunity to discuss the adjustments with a live person and arrive at an amicable solution.

18 ottobre 2024
Valutata 5 stelle su 5

I love Many Pets

I love Many Pets. They are fast at getting payment to tou. Very clear what they pay and what they don't. I have recommended them to people I know. And will continue to.

6 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

No Claims Lots of Hoops!

Terrible service! We pay approximately $168 a month, been insured for 2 1/2 years, 2 dogs, never had a claim, I now have a claim for one of the insured dogs, they needed records, I got records, needed more records, I got them more records, the claim is not large but was over her $200 deductible, 1st claim in over 2 1/2 years for either dog, and it has been NOTHING but jumping through
hoops. I've called multiple times, it's nothing but frustration. No claims for 2 1/2 years and this is what I get!! Still not resolved.

6 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Using manypets was great

Using manypets was great! Everyone I talked to was so nice and very helpful. Thank goodness we had this insurance. There is no way we could have paid for this without the insurance. We are so grateful. Thank you manypets.

14 ottobre 2024
Non scritta su invito

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