My daughter dropped hints about having a Jellycat Graduation Bunny, a week before her graduation. I searched the internet and ordered from another large company but their ordering system failed. Luc... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
First time customer. Ordered a bluebell gray duvet set and it was delivered super quick. The duvet set is lovely and was a really good price in comparison to other retailers. Lovely quality and desi... Leggi di più
Great choice of Maileg products at a very reasonable price. I had to contact Maison White due to my own error and they could not have been more helpful . Prompt delivery and so beautifully packaged t... Leggi di più
L'azienda ha risposto
Never been so impressed with a companies customer service, it really was amazing. Will definitely be using this website again in the future for our children’s Christmas / Birthday presents. Such a lov... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di casalinghi
- Negozio di biancheria da letto
- Negozio di giocattoli per l'infanzia
- Negozio di tende
- Negozio di mobili
- Negozio di articoli da regalo
Scritti dall'azienda
At Maison White we host a gorgeous range of gift, toys, home decor & furnishings from big brands such as Jellycat | Maileg | Laura Ashley | Le Toy Van | Katie Loxton | Emma Bridgewater | Moulin Roty | Sara Miller | Orla Kiely | My Doris | Gisela Graham | Top Model | Wrendale and so much more. Please note: we do not pay Trustpilot to collect reviews on this platform. Reviews here are organic or in response to our own review links found on our website/email communications.
Informazioni di contatto
27 High Street, OX10 6RP, Benson, Regno Unito
- maisonwhite.co.uk
4,7
Eccellente
323 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great shopping experience
Great experience shopping with Maison White. It was easy to place my order online. My order was dispatched within 3 working days and was delivered the day after dispatch, which is brilliant for this busy time of year. The items are perfect and were packaged well. Thank you 😊
6 dicembre 2025
Non scritta su invito
Risposta di Maison White ltd
Thank you so much! We're delighted we could get your order to you so quickly during the busy festive period. It’s wonderful to hear that everything arrived perfectly. Enjoy your items! 😊
Would buy from again!
Items as described and carefully packed. Free teabag to try too! Thank you!
22 novembre 2025
Non scritta su invito
Risposta di Maison White ltd
Thanks for the lovely review! We're delighted you liked the items and the little surprise. Enjoy your brew!
Recommended to all jellycat collectors!
Great company! Ordered a jellycat from here, they kept be informed every bit of the way. The jellycat came today and is perfect! Will be purchasing from here again in the near future
6 dicembre 2025
Non scritta su invito
Risposta di Maison White ltd
Thank you! We’re so glad your new Jellycat arrived safely and is perfect. They’re such a joy to send out! We look forward to seeing you again in the near future.
Arrived quickly - perfect
Arrived quickly - free postage. Colour just what I wanted. Perfect in every way. Thank you (the price was amazing too)
26 novembre 2025
Non scritta su invito
Risposta di Maison White ltd
Hi Joanne
Thanks so much for the great review, we're soo pleased we could deliver on all areas :)
Excellent quality products
Excellent quality products
Prompt delivery
12 novembre 2025
Non scritta su invito
Risposta di Maison White ltd
Hi Sandra
Thank you for leaving a 5* review, ,much appreciated
Great experience highly recommended …
Great experience good choice delivered quickly and the thank you card and little gift just adds that extra special delivery
Items great exactly as described good price delivery quick and reasonable price
Would recommend
21 novembre 2025
Non scritta su invito
Risposta di Maison White ltd
Thank you so much for taking the time to leave us a great review, we're so pleased you liked the treat and the thank you card :) we also appreciate the little things, so we're glad to hear this was all well received.
Lovely products
Lovely products, quick delivery. Seems like a lovely team behind the scenes. Will definitely shop here again.
20 novembre 2025
Non scritta su invito
Risposta di Maison White ltd
Thank you so much for your truly lovely review!
We are delighted to hear you are pleased with our products and the quick delivery.
It means a lot to us that you think we have a lovely team behind the scenes—we certainly strive to be! We look forward to welcoming you back again soon.
Kind regards,
Maison White
Fast delivery and a lovely item ty
Fast delivery and a lovely item ty
14 novembre 2025
Non scritta su invito
Risposta di Maison White ltd
Thank you for your review!
We are so pleased to hear you received fast delivery and that you are happy with your lovely item.
We appreciate your business!
Kind regards,
Maison White
Maileg and Moulin Roty
In readiness for the festive season I have ordered a few packages of Maileg and Moulin Roty plush toys. Maison white knows how to do customer service to a high level. The Maileg items are beautifully wrapped up in gorgeous paper or gift bags. All items have arrived quickly and in perfect condition. Communication/email answering has been great, as I needed to change a delivery address after I had ordered, and this was swiftly sorted. Thank you Maison White team ⭐️
3 novembre 2025
Non scritta su invito
Risposta di Maison White ltd
Thank you so much for your truly wonderful and comprehensive review!
We are thrilled to hear that you are preparing for the festive season with your lovely selection of Maileg and Moulin Roty plush toys. It means a great deal to us that you recognise our high level of customer service.
We are especially pleased that the Maileg items arrived quickly, in perfect condition, and beautifully wrapped. We also strive to provide excellent support, so we are glad we could swiftly sort out the change to your delivery address.
Thank you again for your kind words and the five-star rating!
Kind regards,
Maison White
I have ordered from this company on…
I have ordered from this company on line. Twice in the last month. Its so easy to pay and my parcels are despatched straight away. I can track.them very easily so.the whole process is painless and the quality of my jellycat soft toys are second to none. I shall definitely be ordering from them again.
12 novembre 2025
Non scritta su invito
Risposta di Maison White ltd
Thank you so much for your fantastic feedback following your recent orders!
We are delighted to hear that you find the online payment process so easy and that your parcels are despatched straight away and are easy to track. It's wonderful that the whole process is smooth for you.
We are also thrilled that you consider the quality of your Jellycat soft toys to be second to none.
We look forward to receiving your next order!
Great customer service
Great customer service and communication. I was trying to match some curtains and needed a new pair to go with them. Maison White had the perfect matching pair which were dispatched and arrived quickly. Thank you.
31 ottobre 2025
Non scritta su invito
Risposta di Maison White ltd
Thank you for your wonderful review!
We are so pleased to hear that you experienced great customer service and communication while trying to match your curtains.
It is brilliant that we had the perfect pair you needed and that they were dispatched and arrived quickly.
We appreciate you choosing us!
Lovely company
Lovely company. My item was despatched speedily. Well wrapped. Product as described. Well priced. I will recommend and used this company again.
1 novembre 2025
Non scritta su invito
Risposta di Maison White ltd
Thank you so much for your truly lovely feedback!
We are delighted to hear that you had such a positive experience, noting the speedy dispatch, careful wrapping, and accurate product description. We are also pleased you found the item well priced.
We greatly appreciate your recommendation and look forward to welcoming you back again soon
Excellent support
Excellent support and delivery of a lovely product
29 ottobre 2025
Non scritta su invito
Risposta di Maison White ltd
Thank you for your excellent review!
We are delighted to hear you received excellent support and delivery of your lovely product.
We appreciate your kind feedback!
This company is elite in many ways .
This company is elite in many ways .
High quality products
Communication is exceptional
Packaging is above and beyond exceptional.
Prices are fabulous.
One of the best businesses I have ever shopped with .
Cannot fault anything .
Deserves a big 10/10 and above.
Wouldn't change anything about Maison White Ltd.
Who ever runs this buisness has exceptional high standards for there customers.
They care and it shows it every way.
3 novembre 2025
Non scritta su invito
Risposta di Maison White ltd
Hi Rachel
Thank you so much for this incredible, 10/10 review!
We are absolutely thrilled to hear you found our products, communication, and exceptional packaging to be elite and faultless. Hearing that our high standards and commitment to customer care shine through means the world to the entire team.
We genuinely appreciate your wonderful support and look forward to welcoming you back to Maison White soon!
Warm regards,
The Maison White Team
Great service
Great service. Delivered quickly and beautifully packaged.
Maileg large rose cot and rose plush bunny.
Perfect soft gift for granddaughter's 1st Christmas.
Thank you.
3 ottobre 2025
Non scritta su invito
Risposta di Maison White ltd
We are absolutely delighted to hear that the Maileg large rose cot and rose plush bunny arrived quickly and that the beautiful packaging made it a perfect soft gift for your granddaughter's 1st Christmas. It means the world to us to be part of such a special occasion.
We genuinely appreciate your support!
Best wishes,
The Maison White Team
Injured penguin.....
Quick delivery & it was well packaged but unfortunately the tip of Stanley the penguins wing had broken 😕 I've managed to glue it back 😊. I guess the design & pointed tips don't travel well.
17 ottobre 2025
Non scritta su invito
DCUK DUCK - is gorgeous.
DCUK DUCK, arrived on time. I was kept informed of parcel’s journey throughout. Bought as a Christmas gift, very pleased with product supplied at a very competitive price. Will certainly deal with this company again.
14 ottobre 2025
Non scritta su invito
Risposta di Maison White ltd
We're so pleased to hear that your DCUK DUCK arrived on time and that you were kept fully informed throughout the delivery process. It's fantastic that you are happy with the product, especially as a Christmas gift, and that you found our price to be competitive.
We truly appreciate your satisfaction and are thrilled that you intend to deal with us again. We look forward to welcoming you back!
Very bad experience with this company
Very bad experience with this company. Very rude staff.
15 ottobre 2025
Non scritta su invito
Risposta di Maison White ltd
No one was rude to you, you were just informed that we could not accept the multiple orders you had placed for the same item. This has obviously ruffled your feathers as you have gone out of your way to leave multiple negative reviews, all because we refused to process the 6 or so Jellycat Dragons you wanted.
As a Jellycat stockist, we strive to offer a great service to ALL of our customers - part of that is ensuring people, like yourself, don't come along and SCALP the products we sell.
So YES! you had a negative experience because we refused to honour your multiple purchases, despite the fact we have had dealings with you in the past where we explained - we limit Jellycat products to one per person, and informed you to not keep ordering as we wouldn't send them.
I am sorry you feel so disgruntled, but we made this decision so we would have happy genuine customers, not people buying up and reselling.
Ron was extremely rude even I was…
Ron was extremely rude even I was giving him business.
15 ottobre 2025
Non scritta su invito
Risposta di Maison White ltd
SAME REVIEWER!!!
No one was rude to you, you were just informed that we could don't accept the multiple orders you had placed for the same item. This has obviously ruffled your feathers as you have gone out of your way to leave multiple negative reviews, all because we refused to process the 6 or so Jellycat Dragons you wanted. As a Jellycat stockist, we strive to offer a great service to ALL of our customers - part of that is ensuring people, like yourself, don't come along and SCALP the products we sell. So YES! you had a negative experience because we refused to honour your multiple purchases, despite the fact we have had dealings with you in the past where we explained - we limit Jellycat products to one per person, and informed you to not keep ordering as we wouldn't send them. I am sorry you feel so disgruntled, but we made this decision so we would have happy genuine customers, not people buying up and reselling.
Excellent
Excellent. Easy to use website. Good ordering process and quick delivery.
I had put a request in to be notified when my item came back into stock and was duly notified. Great service.
4 ottobre 2025
Non scritta su invito
Risposta di Maison White ltd
Thanks for the great review, we're pleased to hear you are happy with our service
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.