Simples, intuitiva e funcional. Esses são alguns dos pontos positivos da Mailercloud, o que mais me impressiona é a sua alta taxa de entrega de email! Como pontos negativos, ainda falta algumas... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Pros: Easy to use drag-and-drop email builder to create responsive emails. Easy onboarding; even a novice can quickly navigate the UI. Many campaign templates are available as well as being a... Leggi di più
L'azienda ha risposto
Simple and fast operation! I have everything set up in 15 min and could start immediately. An absolute MUST for automations of email campaigns when it should go fast. For the prefabricat... Leggi di più
L'azienda ha risposto
It's been more than a year, we're using mailercloud. It's a perfect tool for email marketing. Segmentation feature helps in tracking campaign in and out. Their customer support is remarkable, Thanks t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Mailercloud is an email marketing automation software that meets all your needs. Explore its user-friendly advanced data-driven features at super affordable prices.
Informazioni di contatto
Luvia Digital LTD, Hamilton House, Mabledon Pl, WC1H 9BB, London, Regno Unito
- +442038909520
- support@mailercloud.com
- mailercloud.com
4,3
Eccellente
139 recensioni
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
A tech support team that cares
Most apps that have non-american support can be difficult to reach and to resolve issues, These folks respond quickly and you can actually get somebody on the phone, They care and do great work
10 luglio 2024
Non scritta su invito
Risposta di Mailercloud
Dear Dave,
Thank you for your review! We're thrilled to hear that you've had a positive experience with our support team. We strive to respond quickly and ensure that our users can easily reach us, even by phone. Your feedback means a lot to us, and we appreciate your kind words about our dedication and hard work.
Thanks again!
Really cool and simple to use.
Really cool and simple to use.
The support tchat is very good.
3 luglio 2024
Non scritta su invito
Risposta di Mailercloud
Dear Thomas,
Thank you for your review! We're glad to hear that you find our platform cool and easy to use. It's great to know that our support chat has been helpful for you. Thanks again!
Sukhi went above and beyond to help me…
Sukhi went above and beyond to help me get my email campaign on track. I was struggling big time to say the least. Sukhi even sent a zoom link when she recognized i was not understanding what she was putting down.😊 I hope everyone can get her when they need assistance.
14 giugno 2024
Non scritta su invito
Risposta di Mailercloud
Dear BOTBOOSTERS HUB
Thank you for your wonderful review! We're delighted to hear that Sukhi provided such exceptional support and helped you get your email campaign on track. Going above and beyond is what we aim for, and it's great to know that Sukhi's extra effort, including the Zoom link, made a difference for you. We'll be sure to share your kind words with her.
Thanks again for your feedback! 😊
Beware of Misleading Claims and Poor…
Beware of Misleading Claims and Poor Customer Support. My encounter with Mailercloud left much to be desired. Despite their promises of unlimited email sending capability, the reality was far from it. Upon logging in, I was surprised to find out that I was restricted to sending only 5000 emails per day. This stark contrast between their marketing claims and actual service felt like a betrayal of trust.
Adding to the frustration, Mailercloud mentions a temporary daily limit on emails to prevent spam activity, but conveniently fails to disclose that this limit is capped at 5000 emails. For users with larger subscriber lists, such as myself, this limitation felt like a slap in the face and raised serious doubts about the integrity of their business practices.
My attempts to seek assistance from Mailercloud's customer support proved equally disappointing. Instead of receiving personalized assistance, I was met with generic, automated responses that did little to address my concerns. It was evident that genuine customer care was sorely lacking.
What was most concerning, however, was Mailercloud's apparent lack of commitment to resolving issues. Rather than engaging in meaningful dialogue to rectify the situation, they seemed more inclined to offer a quick refund as a means of brushing aside the problem.
In light of these experiences, it begs the question: how can users trust Mailercloud with the vital task of delivering their emails when their business practices appear deceptive and their customer support lacks sincerity? For those seeking a reliable email marketing solution, Mailercloud falls short of expectations and leaves much to be desired.
Too bad I can't give 0 stars.
18 aprile 2024
Non scritta su invito
Risposta di Mailercloud
Dear oksana,
We’re truly sorry to hear about your disappointing experience with MailerCloud. Your feedback is important to us, and we take these concerns seriously. Please reach out to us directly at [support@mailercloud.com] so we can address your issues and work towards a resolution.
Best regards,
The Mailercloud Team
Easy to use
Easy to use, good value for the size of list, and straightforward for sending.
20 aprile 2024
Non scritta su invito
Risposta di Mailercloud
Dear John,
Thank you for your positive feedback! We're glad to hear you find MailerCloud easy to use and a good value for your needs. If you have any questions or need assistance, we're here to help.
Best regards,
The Mailercloud Team
Excellent et super facile vraiment 😍 je…
Excellent et super facile vraiment 😍 je suis en love total dessus
17 aprile 2024
Non scritta su invito
Risposta di Mailercloud
Dear Sihem,
Thank you so much for your kind words! We're thrilled to hear that you love MailerCloud. If you need any assistance, feel free to reach out.
Best regards,
The Mailercloud Team
We appreciate the product for its…
We appreciate the product for its user-friendly nature. The support team is consistently available to offer top-notch assistance. Although I encountered some difficulties with segment creation at first, the support team guided me through understanding all the features. Consequently, I managed to create segments tailored to my preferences. Overall, my experience with Mailercloud was extremely positive.
1 marzo 2024
Non scritta su invito
Risposta di Mailercloud
Dear Mahima,
Thank you for your kind words and feedback regarding your experience with Mailercloud. We are thrilled to hear that you found our product user-friendly and that our support team was able to provide you with the assistance you needed. Your feedback is valuable to us, and we are glad we could help you overcome the initial difficulties you faced with segment creation.
Thank you once again for choosing Mailercloud.
Best regards,
Mailercloud
A remarkable marketing Solution…
A remarkable marketing Solution offering an array of features and customizations tailored to elevate Your Brand. From startups to established enterprises, this platform facilitates cost-effective and rapid customer engagement. I wholeheartedly endorse Mailercloud as a transformative tool for reaching and exceeding business objectives.
11 novembre 2023
Non scritta su invito
Risposta di Mailercloud
Dear Fathima Raiby,
I hope this message finds you well.
Thank you for your remarkable endorsement of Mailercloud! We are delighted to hear that our marketing solution has resonated with you and that you find it to be a transformative tool for achieving and surpassing business objectives. Your support and endorsement mean a great deal to us.
At Mailercloud, we are dedicated to providing a platform that offers a wide range of features and customizations to help elevate brands, from startups to established enterprises. We are thrilled to be able to facilitate cost-effective and rapid customer engagement for businesses of all sizes.
If you have any specific feedback, suggestions, or further insights to share, please feel free to reach out. We value your input and are here to support you in leveraging Mailercloud to its fullest potential.
Once again, thank you for your wholehearted endorsement. We look forward to continuing to be a valuable partner in your business endeavors.
Best regards,
Mailercloud Team
Very quick response to my inquiry and…
Very quick response to my inquiry and helpful in addressing my concerns.
1 marzo 2024
Non scritta su invito
Risposta di Mailercloud
Dear Richelle,
Thank you for your kind words! I'm glad I could assist you quickly. If you have any more concerns or questions in the future, feel free to reach out.
Thanks,
Mailercloud
Affordable, Practical, and Easy-to-use Tool
Our organization has been an avid user of Mailercloud for nearly a year. It's simple to use and very mobile friendly. We receive complements about our e-newsletters. Above all, you can't be the price. I'm recommending it to all who are new to e-distribution and want a simple, affordable, and practical tool to get started.
26 febbraio 2024
Non scritta su invito
Risposta di Mailercloud
Dear UFFBC,
I hope this message finds you well.
Thank you for your kind words about Mailercloud! We are thrilled to hear that you have found our platform simple to use, mobile-friendly, and cost-effective. It's always great to hear positive feedback from our valued users.
We appreciate your recommendation and are grateful for your support in spreading the word about Mailercloud.
If you have any suggestions for improvement or need any assistance, please feel free to reach out to us. We are here to help and ensure that your experience with Mailercloud remains positive and productive.
Thank you once again for your feedback and recommendation. We look forward to continuing to serve you and your organization.
Best regards,
Mailercloud Team
Risposta di Mailercloud
Dear Gurpreet,
I just wanted to take a moment to express my gratitude for your exceptional support. Your kind words mean a lot to me, and I truly appreciate your encouragement.
Thank you once again for your unwavering support.
Warm regards,
Mailercloud
Great tool for doing mass mails
Great tool for doing mass mails. mailercloud team is also very supportive
1 dicembre 2023
Non scritta su invito
Risposta di Mailercloud
Dear Abhishek,
Thank you for your kind words.
Regards
Easy to use platform & very supportive…
Easy to use platform & very supportive team
1 febbraio 2024
Non scritta su invito
Risposta di Mailercloud
Dear mmarry,
I just wanted to take a moment to express my gratitude for your exceptional support. Your kind words mean a lot to me, and I truly appreciate your encouragement.
Thank you once again for your unwavering support.
Warm regards,
Mailercloud
I am very happy to choose Mailercloud
I am very happy to choose Mailercloud. The system is very easy to understand, also for an IT beginner like me and support team was very helpful. They did their best to explain everything to me and provided valuable advices. I designed beautiful template the way I wanted and launched my first Newsletter campaign. It worked perfectly and I am recieving very positive feedback from my clients.
6 febbraio 2024
Non scritta su invito
Risposta di Mailercloud
Hello Zuzana,
Thank you for your positive feedback! I'm glad to hear that my words have been encouraging and motivating for you.
If you have any further queries or suggestions, please don't hesitate to reach out to us at support@mailercloud.com. We'll be more than happy to assist you.
Thank you once again, and I wish you continued success!
Best ESP as far as email delivery, price, customer support
I switched to MailerCloud after trying several other similar services. It's been a month and I have to say that I'm impressed with their service: fast website, excellent email delivery, and good customer support. And the price is the best I've found.
4 febbraio 2024
Non scritta su invito
Risposta di Mailercloud
Hi Cosmin,
Just a quick note to say thanks for sharing your positive experience with MailerCloud. We're thrilled to hear that you're happy with our email delivery, pricing, and customer support.
If you need anything else, feel free to reach out. We're here to help!
Best regards,
Great support
11 gennaio 2024
Non scritta su invito
Risposta di Mailercloud
Dear Sabeel,
I just wanted to take a moment to express my gratitude for your exceptional support. Your kind words mean a lot to me, and I truly appreciate your encouragement.
Thank you once again for your unwavering support.
Warm regards,
Mailercloud
Risposta di Mailercloud
Hi Micah,
Thank you for sharing your review! We appreciate your kind words about our services.
The Simplest email marketing platform!
Out of so many email marketing platforms I found Mailercloud the simplest & easiest platform to use. Even a newbie can use it effectively. The campaign setup process is straightforward & simple. I love the ready-to-use templates, which saves a lot of time.
The only thing I don't like about Mailercloud is that we can't have a same contact email in multiple lists. Apart from this everything is awesome!
7 agosto 2023
Non scritta su invito
Risposta di Mailercloud
Hello Puneet,
Thank you for your positive feedback! I'm glad to hear that my words have been encouraging and motivating for you.
If you have any further queries or suggestions, please don't hesitate to reach out to us at support@mailercloud.com. We'll be more than happy to assist you.
Thank you once again, and I wish you continued success!
I am big fan of MailerCloud
I am big fan of MailerCloud. It makes things easier. Except few restrictions like deleting contact and moving a contact to another group, rest of the things are great.
31 dicembre 2022
Non scritta su invito
Risposta di Mailercloud
Dear Arun,
I'm glad to hear that you are a big fan of MailerCloud! It's great to know that it has been helpful for you, despite a few restrictions.
If you have any specific questions or need assistance with anything related to MailerCloud, feel free to ask.
Thanks
Mailercloud is a good option for email management
I've been using MailerCloud for a few months now, and it has truly transformed the way I handle my email communication. The platform's intuitive interface and robust features make it a standout choice for anyone looking to streamline their email management.
One aspect worth praising is the customization options. From personalized templates to advanced filtering, MailerCloud allows users to tailor their email experience to suit their unique preferences and needs. The analytics tools are a nice touch too, providing insights into email performance and engagement.
Overall, MailerCloud has exceeded my expectations. It's a reliable, efficient, and user-friendly email management solution.
26 maggio 2023
Non scritta su invito
Risposta di Mailercloud
Dear Mark,
Thank you for taking the time to share your positive feedback about MailerCloud! We are thrilled to hear that our platform has made such a positive impact on your email communication experience.
We are delighted that you find MailerCloud's intuitive interface, robust features, customization options, and analytics tools valuable in streamlining your email management. Your appreciation reaffirms our commitment to providing a reliable, efficient, and user-friendly solution for our users.
If you have any further feedback, suggestions, or questions, please do not hesitate to reach out. We are always here to help and support you in any way we can.
Thank you once again for your kind words. We truly appreciate your support and look forward to continuing to meet your email management needs.
Warm regards,
MailerCloud Support Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.