Ordered and paid extra for express delivery, stated as 1-2 business days. Tens of unanswered phone calls and an ignored email to chase - 12 days later I still have not received my order.
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Scopri cosa dicono le persone
called multiple times and no one ever picks up the phone, emailed multiple times and tried sending from different email addresses to see if i get a response and nothing. i want to purchase items bu... Leggi di più
L'azienda ha risposto
Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately rese... Leggi di più
First time came across this merchant as they carry a product that I was looking for. Called them to confirm the specification, line was engaged yet they called back 2 minutes later! Clarified the deta... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Mafson Limited offers an extensive range of Stair Nosing, Door Thresholds, Anti-Slip Paints, Anti-Slip Commercial & Domestic Mats.
Informazioni di contatto
70 Sandringham Road Doncaster, DN2 5HZ, Doncaster, Regno Unito
- 01143609100
- sales@mafson.co.uk
- mafson.co.uk
2,2
Scarso
218 recensioni
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Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I received my item on time I m really…
I received my item on time I m really satisfied
10 dicembre 2022
Non scritta su invito
I paid extra for express delivery and 1…
I paid extra for express delivery and 1 week later i still haven't received anything, having been told i would receive it 2 days ago
9 dicembre 2022
Risposta di Mafson Limited
We really apologize for the inconvenience. As the package left us it's all up to courier then. We can only track them and push them for delivery in time.
Product arrived quickly and looks great…
Product arrived quickly and looks great although have yet to fit it
3 dicembre 2022
Risposta di Mafson Limited
Appreciated for your feedback.
What more could you ask for...
We were looking for a long Threshold bar and found Mafson had just the thing. I wanted a narrower width however after a phone call that was fine with them. It arrived the next day. So, brilliant friendly service. What more could you ask for.
18 novembre 2022
Non scritta su invito
Risposta di Mafson Limited
Thank you for the feedback.
Excellent customer service.
Excellent customer service.
Allan was very helpful to get my order sorted. Will definitely recommend it.
16 novembre 2022
Non scritta su invito
Risposta di Mafson Limited
Thank you for your kind words. Appreciate your feedback.
No delivery communication
No delivery communication. £10 for and over a week and still not arrived. Avoid this company if you seek quick efficient service.
9 novembre 2022
Risposta di Mafson Limited
Thank you for the feedback.
Faster than expected delivery great…
Faster than expected delivery great quality underlay for a great price
Very good service
26 ottobre 2022
The paint can in a box wrapped in a…
The paint can in a box wrapped in a bag, the paint had spilt all over the bag.
10 ottobre 2022
Fabulous prompt service
Fabulous prompt service, securely packaged. Just what we needed to finish the flooring, superb door bars. Thoroughly recommend!
7 ottobre 2022
I ordered for 13 pcs of anti-slip for…
I ordered for 13 pcs of anti-slip for stair case and you sent only 6. I have called and I haven’t got any tangible reason for this your behaviour. I am still waiting for the remaining 7 pcs.
6 ottobre 2022
Internal door threshold plate
Product delivered next day and packaged well. Would definitely use this supplier again
5 ottobre 2022
Fast delivery and excellent product
28 settembre 2022
Staying warm without added gas costs
With the increasing cost of Gas & Electricity, I have decided to try a different method of staying warm during the winter months. I purchased this for my partner and she is absolutely delighted with the product, so much so that I will purchase a mans version for myself although I have tried hers on and it fits me perfectly so I will probably buy one for myself.
17 settembre 2022
Customer Service
My review is on the excellent Customer Service I received from Mafson. The product I ordered was out of stock, although the website said it wasn’t, and I was contacted the next day with an upgrade for the same price. The item was delivered the next day too at no additional cost. Fantastic service and very grateful. Thank you.
21 agosto 2022
Easy to order and quick to deliver
Easy to order and quick to deliver. Packaged reasonably well but rain had ruined some of the paper wrap. Luckily the black painted angle trim was OK.
Perhaps cling film it first.
12 agosto 2022
Fast and efficient
7 agosto 2022
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