Good advise, collected products, with assistance to load as well. Installed and all working perfectly
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Macsell gave us a top class buying experience with the Sun brand 10.2KW hybrid solar charger we ordered on 23 September. It was delivered undamaged to Port Elizabeth on 3 October. The contents were... Leggi di più
L'azienda ha risposto
Good customer service. Quick delivery. Ordered my 200ah gell battery the Tuesday and came the fryday. Battery is going strong. Feels like i have unlimited power during loadsheding. Using a small... Leggi di più
L'azienda ha risposto
Online shopping is streamlined and easy to navigate. Reasonable prices. Products ordered and received is the same, is real and of decent quality. Client communication is timely and informative.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
MacSell We've got it All, We supply a wide range of Load Shedding Solution, Inverters, Portable Plug and Play inverters, Batteries and so much More! MacSell has been in the e-commerce business for more than 12 years with more than 35 000 sales on BoBShop (formerly know as BidorBuy).
Informazioni di contatto
630 Craig Street, 0001, Pretoria, Sud Africa
- 079 027 6835
- Sales@macsell.store
- macsell.store
4,8
Eccellente
267 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Info received Was correct and helpful.
Info received Was correct and helpful.. Great price.
Delivery on time,,
Very professional,,,
14 novembre 2023
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Excellent service from the start until…
Excellent service from the start until we received the solar batteries. In future when I want to buy solar products they'll be my number one shop.
13 novembre 2023
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Was a nice experience doing online…
Was a nice experience doing online shopping with them. Very helpfull. Answered all my questions almost immediately. And the parcel was sent out on time as promised. Will be doing business with them again.
6 novembre 2023
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Thank you for your speedy service with…
Thank you for your speedy service with high-quality products
3 novembre 2023
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Good
Good, efficient, courteous and prompt service. Not quite a 5 star as a little short on technical advice and related follow-up support, which would take it from pure sales to wholistic support.
20 ottobre 2023
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback we will be in contact to ensure improve on the wholistic support. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Great service and fast delivery
17 ottobre 2023
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Responce is very important first
Responce is very important first, and cooperate between me and sales person was good.
17 ottobre 2023
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
I was sent the wrong unit so I had to…
I was sent the wrong unit so I had to pay extra to send it back to the warehouse. I had to pay engineers extra because they came but the product was the incorrect. The whole excercise cost me alot.
2 ottobre 2023
Risposta di MacSell
Dear Noxipho
Upon reviewing your order, it appears there was a mix-up in the models you selected. You initially ordered two different inverter models, specifically a 3.5kVA and a 5.5kVA inverter. However, the correct models were delivered based on your order. The 3.5kVA inverter was sent as per your order.
We did inform you that you had the option to return the incorrect inverter and exchange it for the 5.5kVA inverter you wanted. However, please note that the shipping costs for this exchange would be your responsibility, as the error was on your side.
We understand that this may have caused additional expenses and inconvenience, and we sincerely apologize for any confusion. We strive to provide our customers with the best service.
If there is anything else we can do to assist you further or if you have any questions, please don't hesitate to reach out to our customer service team. Your satisfaction is important to us, and we aim to make your experience better in any way we can.
Thank you for your understanding and for giving us the opportunity to address this issue. We value your business and hope to serve you better in the future.
ALWAYS SUPER FAST SHIPPING and…
ALWAYS SUPER FAST SHIPPING and friendly, professional service. Easy online ordering. THIS is my go to store for my loadshedding necessities.
26 settembre 2023
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Was my first time buying from you and…
Was my first time buying from you and your service and prices are fantastic, excellent support aswell, definitely will be doing business with you again
5 ottobre 2023
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Battery broke after 3 months
There I updated the title. Battery broke after 3 months. The battery was delivered on the 1st of August and has been disfunctional for the last 15 day. All other batteries bought elsewhere running on same MAKE of inverter are going strong. The batteries bought elsewhere have also been drained below 50% and recharged and are perfectly healthy. Those good batteries are in fact connected to other 2 seperate inverters in the house, we have inverters 3 of the same make. 1 connected to a lead acid battery, and another connected to a 100amp gel battery that was bought elsewhere about 8 months ago, perfectly helathy. Only your 200amp battery has "broke". Nowhere in the box or on the battery does it say do not drain below 50%. The Mecer inverter dictates when the inverter switches off, I don't sit and watch the inverter while I work.
1 agosto 2023
Risposta di MacSell
Thank you for your review; we were surprised to see it posted due to a variety of factors. First, you purchased the battery in July, not two months ago as stated. Second, based on the information you've provided, you've damaged the battery by running it below 50%, draining it to 25%, and now claiming that the battery "broke" after 2 months. You've also added additional issue to your rating by mentioning that you've used multiple batteries in addition to the one you purchased on the same inverter. Mixing batteries from different manufacturers, sizes, and ages will cause substantial damage to your batteries.
I would use them again
Really quick and easy to order, great delivery times and no issues at all.
18 settembre 2023
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Fast response and kept me up to date
Fast response and kept me up to date. Excellent seller!
27 settembre 2023
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
2nd battery that i bought to extend my…
2nd battery that i bought to extend my backup system and excellent service and quality and fast delivery. Very pleased with seller!
27 settembre 2023
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Happiness is.
Ordered, arrived the next day. Description of product was 100% accurate. Overall great service.
27 settembre 2023
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Risposta di MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
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