Send my order to completely the wrong address despite right address being provided. So far have no further contact, but notice amount has been refunded to bank, so does this mean my order has been ca... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Send my order to completely the wrong address despite right address being provided. So far have no further contact, but notice amount has been refunded to bank, so does this mean my order has been ca... Leggi di più
L'azienda ha risposto
Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... Leggi di più
L'azienda ha risposto
Suli Rehman has been extremely helpful throughout the whole process. Whenever we needed something, he was always quick to respond and went out of his way to find the right solution for us. He saved... Leggi di più
L'azienda ha risposto
I had a difficulty setting password on my new laptop from work and contacted the company. There was a quick response to resolve this and I could place my orders. This came swiftly to meet the needs I... Leggi di più
L'azienda ha risposto
With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals. UK: www.lyreco.co.uk/en IRE: www.lyreco.ie/en
Scritti dall'azienda

Next business day delivery on orders before 5:30 PM
Deer Park Court, Donnington Wood, TF2 7NB, Telford, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
We enjoy our working relationship with Lyreco, specifically with Sarah Coulson. She is consistently friendly, approachable, and genuinely lovely to deal with. She always makes sure we’re aware of the latest deals and offers, and she remembers the products we regularly use or have shown interest in. If something relevant comes up, she never fails to mention it, which we really appreciate. Her support is reliable, thoughtful, and very much valued.

Risposta di Lyreco UK & Ireland
Sarah Coulson, Business Development Executive at Lyreco provides an excellent level of customer service. She is extremely efficient, reliable and responsive, always ensuring that our stationery requirements are handled promptly and professionally. She goes consistently above and beyond to provide helpful and effective customer support. We can always count on her to resolve queries and ensure everything runs smoothly. We really appreciate Sarah's continued support and excellent service she provides.

Risposta di Lyreco UK & Ireland
Simon has been amazing helping me sort out delivery of our order . Had lots of difficulty signing into the account .

Risposta di Lyreco UK & Ireland
Next day delivery almost always complete 1st time round

Risposta di Lyreco UK & Ireland
Fantastic account management from Aran and Trevor. Reliable communication, prompt responses and excellent customer service. They consistently make ordering and account management straightforward and efficient.

Risposta di Lyreco UK & Ireland
The customer service team are excellent! Liam Allworth and Sarah Coulson are fantastic, me and Liam have a great weekly catchup on the latest deals. I love the ease of ordering and the favourites list makes ordering a swift transaction. All SDS sheets are automatically sent when chemicals are purchased, a lovely touch for buisnesses.

Risposta di Lyreco UK & Ireland
Harry Rogers is always extremely helpful when we are ordering, getting the best prices and availability

Risposta di Lyreco UK & Ireland
I’ve had a great experience with Lyreco and was particularly impressed with the service provided by Jason Murray. From start to finish, Jason was friendly, helpful and professional, making the whole process straightforward and hassle-free.
Communication was excellent, and nothing was too much trouble. I would definitely recommend Lyreco and would be happy to use them again in the future.
Thank you, Jason, for your excellent service!

Risposta di Lyreco UK & Ireland
Thomas James is our account manager and he makes sure we always get good prices. Highly recommend using him.

Risposta di Lyreco UK & Ireland
Jason has been great, helping to source particular products, speaking to the various departments and reps to find just the right solution to our particular issue that week!
Delivery is quick and efficient.

Risposta di Lyreco UK & Ireland
My query was answered professionally and very quickly by Lucy

Risposta di Lyreco UK & Ireland
Richard Lewis has looked after me for over 20 years. Faultless service and pleasure to deal with.

Risposta di Lyreco UK & Ireland
We have been using Lyreco for a few years now and they are amazing.
Nicola Kelly has been a great help with everything we require, like clock work Nicola comes into our work and goes through our requirements etc.
I would recommend Lyreco (Nicola) to anyone.
Thanks for all your support and help..

Risposta di Lyreco UK & Ireland
Delivery always next day as requested.
The rep Sarah Coulson has been with us for many years and will always get us the best price or find a solution for us. Top lady.

Risposta di Lyreco UK & Ireland
We are a Heritage Railway and have used Lyreco for years.
We have been very well supported by Lyreco’s Agent Richard Lewis who has given us outstanding service.
Deliveries are very quick and efficient and we would recommend Lyreco to any business.

Risposta di Lyreco UK & Ireland
Jack Upton-Penketh is my account manager and he is great. Always keeping my in the loop and always there to help if I need it. Lyreco is always speedy and comes next day and never had any issues with my orders. Was also introduced to Debbie from the Nespresso team, so it’s lovely to have that connection also.

Risposta di Lyreco UK & Ireland
Excellent service. Easy website ordering. Outstanding and caring account managed by Richard Lewis. Recommended.

Risposta di Lyreco UK & Ireland
I am still fairly new to using Lyreco, however my contacts, Sarah Coulson & Liam Allworth, are always there to provide any assistance I could ever need. And special thanks to Sarah for her fun updates on new deals, I love reading these!

Risposta di Lyreco UK & Ireland
We’ve been really happy with the service from Lyreco. Sarah and Liam are always friendly, helpful and quick to respond to any questions. We’d definitely recommend Lyreco.

Risposta di Lyreco UK & Ireland
I have been ordering from Lyreco for quite some time now, and AJ Mohammed has always been my main point of contact. He is incredibly helpful, professional, and always makes you feel at ease. Whatever I need, AJ is always happy to assist and goes above and beyond to provide excellent customer service. It's a pleasure dealing with him, and I highly recommend both AJ and Lyreco.

Risposta di Lyreco UK & Ireland
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