Lyreco UK & Ireland Recensioni 

523
•
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

Send my order to completely the wrong address despite right address being provided. So far have no further contact, but notice amount has been refunded to bank, so does this mean my order has been ca... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Suli Rehman has been extremely helpful throughout the whole process. Whenever we needed something, he was always quick to respond and went out of his way to find the right solution for us. He saved... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a difficulty setting password on my new laptop from work and contacted the company. There was a quick response to resolve this and I could place my orders. This came swiftly to meet the needs I... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di fornitura per uffici
  2. anche in
  3. Cartoleria
  4. Fornitore di attrezzature per l'ufficio
  5. Grossista di forniture per uffici
  6. Negozio di abbigliamento antinfortunistico e da lavoro
  7. Negozio di mobili per uffici

Scritti dall'azienda

With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals. UK: www.lyreco.co.uk/en IRE: www.lyreco.ie/en

Lyreco Go

Scritti dall'azienda

Just another reason to Go to Lyreco
Lyreco Go is Lyreco’s loyalty programme that rewards customers for buying workplace essentials. With automatic enrolment, customers earn Go Points on every purchase, unlock higher earning tiers based on spend, and redeem points for a wide choice of rewards. It is a simple way for businesses to make their budget go further while ordering the products they need every day. www.lyreco.co.uk/en/page/lyrecogo

A Great Working Day. Delivered.

Next business day delivery on orders before 5:30 PM

Free delivery on all WebShop orders from £50

Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

523 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(523)

363 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Sarah Coulson always goes above &…

Sarah Coulson always goes above & beyond and is always super helpful!
Nothing is ever too much trouble and we would be lost without her!
Keep up the GREAT work Sarah!
Superstar as always!

10 settembre 2026
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Risposta di Lyreco UK & Ireland

Hi Kirsty,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Sarah Coulson.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

Great company

Great customer service and excellent delivery. Highly recommend.

Side note want to highlight Alex and Rob for providing outstanding service!

3 settembre 2026
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Risposta di Lyreco UK & Ireland

Hi Starbucks Dagenham,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service and delivery. We truly appreciate your feedback and special mention of Alex and Rob.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

Josh is fantastic he always provides…

Josh is fantastic he always provides excellent customer service. He is friendly, reliable, professional and always goes the extra mile to help. A real credit to Lyreco his hard work and dedication are truly appreciated.

Suzy- vls solicitors

7 settembre 2026
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Risposta di Lyreco UK & Ireland

Hi Suzan,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Josh.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

Would recommend

Very helpful, friendly staff. Called to ensure we were aware of the points we had earned and to make sure we knew how to redeem them. Would definitely recommend great service

7 settembre 2026
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Risposta di Lyreco UK & Ireland

Hi RS Vehicle Maintenance Ltd,

Thank you for your 5★ review.

It’s great to hear that you are pleased with our service. We truly appreciate your feedback.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

Lyreco & Matthew Dix-Williams

We have used Lyreco for a number of years now and have always found Matthew Dix-Williams to be exceptional. He is extremely friendly, professional and approachable. Our orders are processed quickly and delivered the next working day with any queries dealt with expeditiously. We would recommend Lyreco and Matthew Dix-Williams in particular to other businesses as the service is second to none.

1 settembre 2026
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Risposta di Lyreco UK & Ireland

Hi Bains Solicitors,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Matthew Dix-Williams.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

pleasant staff

pleasant staff, fast turn around ,great service

7 settembre 2026
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Risposta di Lyreco UK & Ireland

Hi Wayne,

Thank you for your 5★ review.

It’s great to hear that you are pleased with our service. We truly appreciate your feedback.

Best regards,
The Lyreco Team

Valutata 2 stelle su 5

Standards have slipped

After around an 18 month positive experience of Lyreco, standards have slipped. Our previous Account Manager Emma Jones was quick to reply to emails and was always on hand to answer any new product queries. Recently our account has moved to Ava Pascall. Despite being lovely to chat on the phone, she regularly fails to respond to emails or follow up on meeting actions.

24 agosto 2026
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Risposta di Lyreco UK & Ireland

Hi Katie,

Thank you for your review. Your feedback is appreciated.

We’ve reached out to request some additional information if you would like us to contact you directly.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

Exceptional

My experience with Lyreco is second to none ! customer service, prices and delivery dates are impeccable. especially Natalie Watkins, who, I only have to email or call and she gets me the answer i need straight away,
Always willing to come in and have meetings and to standardise our products whilst saving money for my company. sustainable products also that we purchase and they always have sustainable alternatives. Very good indeed highly recommend

4 settembre 2026
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Risposta di Lyreco UK & Ireland

Hi Lynn,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

Sarah

Sarah, Liam and the team always look after us, have been working with them for many years now and never any issues or if there is a problem it is quickly resolved. cannot praise Sarah Coulson enough goes above and beyond.

2 settembre 2026
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Risposta di Lyreco UK & Ireland

Hi Tina,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Sarah & Liam.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Josh Mambo has great customer service, he is very attentive and pleasant to communicate with. He always does his best to attend to our needs and provide the best prices.
We highly recommend Josh Mambo
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

2 settembre 2026
Non scritta su invito
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Risposta di Lyreco UK & Ireland

Hi Kirsty,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Josh Mambo.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

Great service as always from Lyreco.

Great service as always from Lyreco.
Fast and reliable service, helpful staff.
My rep Natalie Watkins is great - nothing too much trouble for her.
Used Lyreco for years now and will continue to do so.

2 settembre 2026
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Risposta di Lyreco UK & Ireland

Hi Denise,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

II have been using Lyreco for just over…

II have been using Lyreco for just over a year, with the help and support of Suli Rehman. Lyreco offers a great range of office supplies, with pretty much everything you need.

On the occasions when Lyreco doesn’t stock a particular item, Suli is always happy to help by finding a suitable alternative or sourcing the product elsewhere. His customer service and willingness to go the extra mile have made the whole experience really easy and positive.

I would definitely recommend Lyreco.

1 settembre 2026
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Risposta di Lyreco UK & Ireland

Hi Roan,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Suli Rehman.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

Efficient and punctual

Our Account Manager Kerry Garratt has handled every request efficiently and on time. Every order placed has been a next day delivery.

1 settembre 2026
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Risposta di Lyreco UK & Ireland

Hi Martin,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry Garratt.

Best regards,
The Lyreco Team

Valutata 1 stelle su 5

Applied for a new business account

Applied for a new business account. They emailed to say opened with a credit line, but then asked for upfront payment in full for first order because of what is contained. Pointless waste of time. Especially when all items hugely over priced.

25 agosto 2026
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Risposta di Lyreco UK & Ireland

Good Morning Nicholas,

Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from us.

We've reached out to request additional information so we can investigate this for you.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

Lyreco best by far.

Excellent company to deal with, quality products and reasonabe prices with speedy delivery. Very seldom is there an issue with any order placed, however if I need to contact Lyreco our rep Kerry-Anne Garratt is exceptional, she will go above and beyond to resolve any issue and is my first point of contact if looking to order something I cannot source on the website.

27 agosto 2026
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Risposta di Lyreco UK & Ireland

Hi Janet,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry-Anne Garratt.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service from Kerry Garratt and always helpful.

14 agosto 2026
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Risposta di Lyreco UK & Ireland

Hi Tim,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Kerry.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

Very friendly and knowledgeable member of the team

Very friendly and knowledgeable member of the team Kerry Garratt, any questions or queries always happen to help, support or advise

6 agosto 2026
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Risposta di Lyreco UK & Ireland

Hi David,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Kerry Garratt.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

5 star service

We have been using Lyreco for some time now after I approached Kerry Garratt following her departure from a previous company that I had worked with. The main reason for doing so was because her customer service is second to none.

Kerry is always available to help and consistently goes above and beyond. Even while on leave, she has stepped in to assist whenever an issue has arisen. Her communication is outstanding, and she is an excellent ambassador for Lyreco.

She is a real asset to your business.

Kim Middlemas
PA to the Directors & Office Manger
Collingwood Insurance

28 agosto 2026
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Risposta di Lyreco UK & Ireland

Hi Kim,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry Garratt.

Best regards,
The Lyreco Team

Valutata 5 stelle su 5

Satisfaction

My account manager is Josh Mambo. He always calls me regarding my needs and orders, and he does his job very well. We enjoy working with him.

28 agosto 2026
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Risposta di Lyreco UK & Ireland

Good Afternoon,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Josh Mambo.

Best regards,
The Lyreco Team

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