Lauren has been brilliant with helping us rent a new property. We have been kept in the loop with updates and she has always replied in timely manors. Would definitely recommend luscombe and co as... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Luscombe & Co have just sold my Flat for me. They handled everything from putting it on the market, prepared professional details including photographs, sourced prospective buyers and carried out vie... Leggi di più
Luscombe & Co have been handling our properties on a full management basis for many years. They are conversant with all required legislation and very prompt at dealing with any landlord or tenant ques... Leggi di più
We have been using Luscombe & Co (Lauren) in Newport for over 8 years to rent out our property and we can honestly say that we receive a highly professional service, any issues or queries are quickly... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Renting or letting your Newport property? Make Luscombe and Co. your first choice for letting agents in Newport and Gwent, for dedicated, personal and professional property services. We are independent and have been tenants and landlords ourselves, which means that you can benefit from our first-hand experience in lettings. We really do care, work harder and offer landlords and tenants a quality personal service. We are here to help you. To find out how you can benefit from our unique services please browse the information on our website. If you are looking for property to rent, please use our Property Search facility above. Call us today: 01633-265-222
Informazioni di contatto
26 Bridge Street, NP20 4BG, Newport, Regno Unito
- 01633 265222
- luscombeandco@gmail.com
- luscombelettings.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Felicia was incredibly helpful with the…
Felicia was incredibly helpful with the application process! Everything was incredibly simple and fast!
Lovely agency!
The staff here is amazing, very helpful and friendly, and Felicia is so lovely!
Lauren is very helpful with all our…
Lauren is very helpful with all our tenancy needs
Lauren is so helpful and friendly
Lauren is so helpful and friendly, she listens and tries to assist as much as she can. Keep it up Lauren
Luscombe was very helpful with my…
Luscombe was very helpful with my purchase and Lauren is very professional and can’t thank her enough for helping me through out the process
Good experience
Lauren at Luscombe & Co has been very helpful and responsive throughout our tenancy renewal process. Communication has been clear and professional, and everything has been handled smoothly. Thank you for your support.
They have been brilliant and very good…
They have been brilliant and very good communication throughout
Once again Lauren delivered with…
Once again Lauren delivered with Luscombe & Co ensuring a smooth running of the renewal process. Thank you
The best agency in Newport!
I am extremely happy with the service provided by Luscombe & Co! The entire process of finding and renting a property was incredibly fast, smooth, and completely stress-free. The whole team is highly professional, polite, and always ready to help. Communication is top-notch—they respond instantly and genuinely care about their clients. If you are looking for a reliable agency in the area, look no further. Highly recommended!
Consistent excellence!
I have been working with Luscombe and Co for about 13 years now. Their attention to detail and quality of communication has been consistently outstanding. I would highly recommend them.
Fast response
Felicia has been extremely helpful, responsive, and professional throughout the whole renting process. She made everything smooth and stress-free, always keeping us updated and answering questions quickly. Really appreciate all the support and would definitely recommend Luscombe & Co.
Great agent and company would recommend
Felicia was really helpful and nice from booking the viewing until us securing a contract for our new place. She was communicating well with us every step of the process. Would highly recommend Felicia. Excellent agent was great working with her!!!
Lauren has been really helpful…
Lauren has been really helpful throughout our tenancy and great with arranging the renewal contract
Luscombe & Co have been handling our…
Luscombe & Co have been handling our properties on a full management basis for many years. They are conversant with all required legislation and very prompt at dealing with any landlord or tenant questions. Maintenance issues are dealt with quickly,rents reviewed fairly, Inspections are carried out regularly and rental payments are made quickly. Our main points of contact are Anna, Dawn and Lauren
Very helpful
Never had any issues with them, always very polite and very helpful.
Avoid
I’ve lived in three different countries and dealt with many letting agencies, and Luscombe is by far the worst.
They are highly unprofessional and show very little care for tenants. Their so-called “high standard cleaning” is nowhere near acceptable (see photos). Maintenance has been a constant issues, jobs either aren’t done, aren’t done properly, or take far too long.
We had ongoing black mould for 8 months while living in the property with an infant. It was only addressed after I made a formal complaint and made it clear I would escalate the issue further. Jobs were closed without being completed, and when I followed up (even including job numbers), they reopened the wrong ones.
Communication is poor, emails are not answered in a timely manner, and constant reminders are needed. Ironically, during one month I received three separate emails asking for a review, yet there were still no updates on ongoing maintenance issues.
To top it off, on move-out they attempted to charge us for full bins... despite the fact we moved in with full bins and moved out two days before the scheduled (three-weekly) collection.
Overall, extremely disappointing service. I would not recommend Luscombe to anyone.

Risposta di Luscombe & CO
Very professional company
Very professional company. Keep you informed on everything related to the property. Updates regularly.
So glad I went with Luscombes. A massive thanks to Lauren, who deals with my property, so expertly and sorts everything out without fuss and stress .
Communication
The team have been great, easy to communicate with and quick to help us sort out all the official processes. It's made moving easier to deal with, and I would recommend their services to everyone.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







