Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

SCAM SCAM SCAM! I ordered a photo gift from this company in June for Father's Day. I uploaded pictures of my children and spent £58 in good faith. Over 2 months later and still no item, no reply to em... Leggi di più

Valutata 1 stelle su 5

RED FLAG! 🚩 My order was shipped to a different state! When I reached out to Lunacub, Anna in customer service stated I’d receive a refund in 3-5 business days. Never received the refund. I had PayPa... Leggi di più

Valutata 1 stelle su 5

Like everyone else who has reviewed over the last week or so, I ordered a Father’s Day gift that was “delivered” to an address in Alabama - a state halfway across the country. I have reached out to Lu... Leggi di più

Valutata 1 stelle su 5

DO NOT ORDER! I ordered almost 2 months ago and still have no received my item. Customer service said it’s enroute but my tracking says it was delivered in another country. Now several emails have gon... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

1,3

Pessimo

TrustScore 1.5 su 5

52 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,3

Tutte le recensioni

(52)

52 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

WHAT A SCAM!!

WHAT A SCAM!!!

Just like all the order reviews before I saw the Ad and ordered fathers day present- arrived in Us (I’m in the UK) and noone responds to the emails. Really dissapointing and shocking to see the increased number of scammers out there!

21 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Never received product

Like all the other reviews, I ordered a personalized gift for Father's Day which never arrived and was apparently delivered to an address in Los Angeles, in a completely different state from my shipping address. The company never responded to my multiple emails. Luckily PayPal was able to refund me when I reported the fraudulent charge. Do not fall for social media ads, avoid this company!

22 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Just like others - avoid!

Just like others, I too was suckered in to buying a Father’s Day gifts - with personalised photos - that hasn’t arrived. The company have not responded to by query and the delivery states complete to an address in Atlanta (I don’t even live in the states).

2 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Obviously a fake company

Obviously a fake company! They stole money from my daughter!! Fake business that took advantage of father's day business!! Robbers!!!

California resident

12 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

This is a scam

This is a scam. My order was “delivered” to an address in California - my shipping address is in Illinois. No response from Customer Service. DO NOT BUY FROM THIS COMPANY.

1 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

If I could give zero stars I…

If I could give zero stars I would!!!!!!! Like everyone else…. Gift ‘delivered’ to Elberta, Alabama. So upset as this was my daughter’s Father’s Day gift to her dad. Such a SCAM

27 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Beware

Exactly the same experience as others mention. My order was placed from the Uk but supposedly delivered to the US. No customer service response

15 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Another scammed customer

Sickened and so upset about all of this. I have desperately been trying to contact the company with no success. Then I came to this review page and it looks like my exact experience has been written 23 times. My order never arrived for Father’s Day and tracking led to the package being delivered in Elberta, AL. I live in PA and have emailed the company 4 times. I hope everyone who was scammed is able to dispute their credit card charges. What a gross person to do this to people!

21 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

All the reviews are true

All the reviews are true. It’s a complete scam, ordered a Father’s Day shirt and it got sent to Elberta Alabama. Sent multiple emails to Lunacub no response. Filed with my bank it’s a scam so hopefully get my money back.

26 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

DO NOT BUY!!!!

DO NOT BUY!!!!!

I usually Google companies from random internet ads. Didnt see anything for this one so took a chance on father's day item. Thought it was a little pricey but so on theme for my husband that I bought it. Same as these other reviews, my package went to Alabama. I live in NY. I emailed company twice, no response. I will be filing a complaint with BBB and trying to get my money back but I am most disturbed that I uploaded personal photos, and less about the money. Lesson learned the hard way.

14 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

It's a scam

It's a scam! I ordered Father’s Day gifts, and they never came. They were sent to IL, and I don't live there! I have filed with my card to get my money back.

31 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

I just read all of the reviews it seems…

I just read all of the reviews it seems everyone's order was sent to alabama for whatever reason , file a claim with your card I filed a claim with the better Business bureau as well...All the reviews are about fathers Day which means there weren't many reviews to begin with so I don't nessarly feel scammed , bc Ive done an order like this through ticktock and it's been fine .

23 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Lunacub is a SCAM!

I wish I read the reviews before ordering!! The exact same thing happened to me, I got scammed. They delivered my package to Elberta Alabama and I live in California. And now they won't return any of my emails. I feel sick that I too ordered this for Father's day and now they have my personal info and pictures of my kids! I don't know what to do..if anyone does, please let me know!

4 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Absolutely awful

Absolutely awful! DO NOT buy from them! They sent a tracking number that said my shirt was delivered to Alabama and now won’t answer any of my emails! I’m so disgusted that I sent a picture of my daughter and husband to this despicable company.

5 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Fuming. Don’t EVER use them

Fuming. Order a Father’s Day gift at the start of June to arrive well within time for Father’s Day. They didn’t respond to an enquiry email and I’ve been informed via Shop App that the item was delivered to an address in Alabama…. I entered my address in London. They have stolen personal data and pictures of a child.
I want my money back and my pictures. It’s disgusting what they have done I am FUMING

12 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Scam company- horrible

I could have written these other reviews myself. I should have checked here first. Same experience - ordered personalized Father’s Day gift (including uploaded family photos, which I’m now most concerned about). Tracking information also said the package was delivered to Elberta, Alabama. No response from the company when I reached out. Have disputed the transaction with my bank and also reported the company to the Better Business Bureau. SCAM.

20 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Buyer Beware!

Clearly, I fell for the same scam as everyone else. I ordered a customized shirt for Father's Day through Tik Tok. It said that the shirt was delivered but to some random address. I sent multiple emails with no response. I guess I need to speak with the bank.
Buyer Beware!!

25 giugno 2026
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più