Lucky Bunny Casino Recensioni 51

TrustScore 2.5 su 5

2,6

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

This site will give you Slots PTSD. After 1 day of playing there, I spent a week emailing back and forth to their customer service just to figure out that they have a 10X playthrough requirement on re... Leggi di più

Valutata 3 stelle su 5

. Closed my account after I tried to redeem on day two of playing on this site. Stated it was due to having multiple accounts which is totally false, I had never heard of the site before yesterday whe... Leggi di più

Valutata 1 stelle su 5

Horrible, the absolute WORST sweepstakes casino by far. Which is saying something after playing on dozens already. This casino will not pay out. They will not let you redeem. Even if you do win big,... Leggi di più

Valutata 4 stelle su 5

I’ve been trying Lucky Bunny for about a month and there are definitely things I like - the bunny theme is fun and some of the newer slots are actually pretty good. But I keep wishing they had more... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

Lucky Bunny - your first station for social gaming! Play and claim coins, and make the most out of the journey.


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

51 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 87% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Stay Away

I actually give it no stars! Everything was good. I redeemed a few times with no problems and very fast on redemptions. I had a redemption pending for a few days so last night I used their chat and asked why my redemption had been pending for a while. The person on the other end of the chat said they would check and let me know. This morning I get an email saying that my account was locked and it would be deleted and the money I had won would be taken away. DO NOT DO BUSINESS WITH THEM!!!!!!!!!!!!!!!!!!!!!

26 maggio 2026
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Risposta di Lucky Bunny Casino

Dear Melvin,

We’re truly sorry to hear about your experience and understand how upsetting this situation must have been.

Account restrictions are never applied lightly. In cases where activity conflicts with our Terms & Conditions or internal platform policies, our compliance and security team is required to take appropriate action to protect the integrity of the platform and the experience of all players.

We also understand how frustrating this can feel, especially after previous successful redemptions. For transparency, the reason for the account restriction and closure was explained in detail in the email sent by our team.

If you still have any remaining questions or would like further clarification, please feel free to contact us directly at info@luckybunny.fun and our support team will gladly assist further.

We sincerely appreciate the time you spent with Lucky Bunny and wish you all the best moving forward.

The Lucky Bunny Team

Valutata 1 stelle su 5

avoid this place at all cost

avoid this place at all cost. i made the playthrough requirement and a new one popped up and prevented me from redemption.

22 maggio 2026
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Risposta di Lucky Bunny Casino

Antonio, thank you for raising this directly.

What you're describing — completing a playthrough requirement only to have a new one appear — is not the experience we want anyone to have. We hear you — and we're sorry this was your experience.

Your feedback didn't go unheard — it went straight to the table. We're revising our playthrough terms, and new player-friendly playthrough requirements take effect within the week. Share your email and Mr. Lucky will make sure some free prizes are waiting for you. A fresh start at the lounge is on us.

The lounge is always open — and so is our door.
With best wishes, The Lucky Bunny Team

Valutata 1 stelle su 5

Crazy play through requirements

Crazy play through requirements. Sometimes as much as 20x. Only lost a few bucks, but damn…. Big no on this one.

20 maggio 2026
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Risposta di Lucky Bunny Casino

Trey, playthrough requirements are a part of sweepstakes flow. But those are not as high as you've mentioned and there're plenty of ways to get coins on the platform, including the free ones, requirements of which might surprise you. Besides that, our team is currently working on playthrough requirements adjustment. That are going to make those even more pleasant for our dear players 🐇✨

Please, feel free to reach out at info@luckybunny.fun if you have questions about how the terms apply to your account.

See you at the table. The Lucky Bunny Team.

Valutata 1 stelle su 5

Site bull shit let u hit once after…

Site bull shit let u hit once after that u can tell it's a scam site wouldn't play it if u don't want to lose every time

21 maggio 2026
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Risposta di Lucky Bunny Casino

Justyn, all games on Lucky Bunny run on RNG systems through our third-party game providers – outcomes aren't something we control or adjust. That's not how the platform works.

If you had a specific issue with your experience, we will be glad to help you. Please, reach out at support@luckybunny.fun.
Sincerely, The Lucky Bunny Team

Valutata 2 stelle su 5

Not a great start. Failure to launch

Sign up was easy but they won’t allow you to get the sign up bonus until you verify. They use Jumio, who I have an account with and have used in dozens of other sites with actual ease, suddenly here I’m not. My account WAS showing “photos poor quality” reverify. I went to customer support, they did respond immediately I’ll give them that, they’re Johnny in the spot with the preset KYC chat button and everything. I admit I was being a little terse because I think I smell something fishy, nothing over the top though. They remained polite and friendly. I made it clear that I’ve seen this sort of thing before. After “looking into it” they told me my photos “are under review” contradicting what my account previously said.
I just checked my account to get the exact wording and wouldn’t you know, the damnedest thing happened. It done changed to “under review” ah shucks I wonder how that happened, Mickey? They must think we’re Goofy.

If my verification goes through I’m gonna risk the money for the first offer because it is sweet. I’ll update after, hopefully I get to try and redeem

20 maggio 2026
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Risposta di Lucky Bunny Casino

James, verification doesn't always go without a hitch – and we appreciate the patience. If anything comes up along the way, reach out to support@luckybunny.fun and reference this review so the team can pick up right where things stand.

Hope the first offer delivers. Looking forward to your update.
Kind regards, The Lucky Bunny Team

Valutata 1 stelle su 5

lol the support is literally hard to…

lol the support is literally hard to believe it’s not AI. My husband got his funds but with me , they’re acting incompetent. I had a welcome package invite , it’s not on the store and I’ve been trying to ask them about it since I signed up and to this day it’s excuse after excuse after incompetence. Not playing here.

14 maggio 2026
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Risposta di Lucky Bunny Casino

Kimberly, that's not how things should go – and it's not how we run the lounge here.
A welcome package that doesn't show up in the store, with no clear answer after multiple attempts – that's a situation worth looking into properly.

Please, send us your account details at support@luckybunny.fun. We'll gladly take it from there.
Sincerely, The Lucky Bunny Team

Valutata 1 stelle su 5

By far the worst experience I've had…

By far the worst experience I've had with sweeps casinos. It's taken almost a week to be verified. I finally put in a claim for $200. The next day they tell me My claim was denied because I can only withdraw $100. So I put in a claim for $100 and it comes back denied again. So now I'm absolutely furious. And it's the same woman responding to me through email both days. She tells me she looked closer at my verification documents and needs more info😂😂😂😂😂😂 So I was verified one day and the next day I wasn't. Do not waste a single penny in this place. Absolute joke

12 maggio 2026
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Risposta di Lucky Bunny Casino

Rick, a verification decision that reverses overnight with no clear explanation is something we want to look into directly.

Please, send your account details to support@luckybunny.fun and reference this review – someone will go through your case and give you a straight answer.

Kind regards, The Lucky Bunny Team

Valutata 1 stelle su 5

I am reporting a suspicious transaction…

I am reporting a suspicious transaction involving a merchant identified as “High Coin Package US,” also associated with “Lucky Bunny.”

This merchant appears to be offering gambling-related digital services while processing payments through , which explicitly prohibits gambling transactions. Despite this, the transaction was approved and financed, raising concerns about misrepresentation and improper payment processing.

The service provided was digital in nature, with no clear refund or cancellation process. After realizing the nature of the transaction, I attempted to contact the merchant on April 28, 2026 to request a refund and cancellation. I received no response.

The lack of transparency, absence of customer support, and potential misclassification of services suggest this merchant may be operating in a deceptive or misleading manner.

I recommend caution when conducting business with this merchant.

28 aprile 2026
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Risposta di Lucky Bunny Casino

Kirk, we take reports like this seriously and want to respond directly.
Lucky Bunny operates as a social gaming and sweepstakes platform, and all transactions are processed in full compliance with our payment partners' terms.

If you attempted to reach us on April 28th and received no response, that's something we want to look into. Please contact us at support@luckybunny.fun with your account details and we'll review your case personally.

Kind regards, Lucky Bunny Team

Valutata 5 stelle su 5

Give them a try awesome social casino

EVERYTHING GOT FIXED LISA WAS AMAZING AND THE TECH TEAM FIXED EVERYTHINGTHANKS LUCKYBUNNY FOR FIXING MY ACCOUNT I WILL BE PLAYING HERE AGAIN …………,

Everything was going good until I cashed out received my redemption then went to redeem the rest of my winnings i CANT redeem because my last redemption is stuck in pending status when it was already approved and sent out they are dragging their feet keep telling me it will be fixed asap and it’s been a week i will never play here again and I referred family and friends im telling them now dont play here until they fix this problem because this is ridiculous and a HORRIBLE EXPERIENCE THEY ATE STALLING ON PAYING OUT $100 dollars BY KEEPING MY LAST REDEMPTION IN PENDING STATUS WHEN IT WAS ALREADY APPROVED AND SENT STAY AWAY

29 aprile 2026
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Risposta di Lucky Bunny Casino

iesha, glad to hear the situation has been resolved. A redemption stuck in pending is never a good experience — and we appreciate you staying with us through it.

Thank you for taking the time to share this so thoughtfully.
Sincerely, Lucky Bunny Team

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