I must say Lana at support is very helpfully and patient I was so pleased speaking with her about my account. She didn't keep me waiting or hanging that's a Plus with me cause i get veryaggreviated h... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Had a minor issue with verification, but was assisted by Rebecca. With her help, everything went smoothly, and now I'm expecting my first redemption to go through. Thank you again, Rebecca!
The site is amazing and has alot of good games but they do some crazy stuff for payouts. I was already fully verified and got a few small redemptions no issue is hit above little bigger and they didn... Leggi di più
L'azienda ha risposto
So far have had a very good experience I'm in process of redeeming hopefully it goes smoothly and I get funds quickly if I have issues I'll change my review.
Dettagli dell'azienda
Scritti dall'azienda
Play, win, and enjoy the thrill at LuckyOne, the social casino everyone can join. No purchase necessary, and fun is guaranteed every day.
Informazioni di contatto
Stati Uniti
- support@luckyone.us
- luckyone.us
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
So far have had a very good experience…
So far have had a very good experience I'm in process of redeeming hopefully it goes smoothly and I get funds quickly if I have issues I'll change my review.
Rebecca is the best!
Had a minor issue with verification, but was assisted by Rebecca.
With her help, everything went smoothly, and now I'm expecting my first redemption to go through.
Thank you again, Rebecca!
Quick, and Great Casino
Great customer service, especially from Lara! Quick redeem time, and solid platform.
Prevented me from redeeming by putting…
Prevented me from redeeming by putting the necessary funds needed on lock. #TargetedIndividual

Risposta di LuckyOne.us
I must say Lana at support is very…
I must say Lana at support is very helpfully and patient I was so pleased speaking with her about my account. She didn't keep me waiting or hanging that's a Plus with me cause i get veryaggreviated having to wait but Lana was kind and professionally
Outstanding customer service amazing…
Outstanding customer service amazing website highly recommend
So happy I won and lana was so super…
So happy I won and lana was so super helpful lovely doing business with these guys
Marley was friendly and had me verified…
Marley was friendly and had me verified quickly.
Great Customer Support. Instant Withdrawal to my Card
I love that they give out a daily .50 SC bonus to play with. Very Generous because I only needed that amount to strike a $150 jackpot. The withdrawal process was somewhat tricky but not the worst experience once Becky from Customer Support talked me through it. Thanks to her I instantly got my Money cashed out onto my card. No rediculous wait time. Now I can afford the bills this month. God Bless
Lara was great helped me with…
Lara was great helped me with everything awesome site !
Money stolen. So far refused to return
This site stole my money and so far is refusing to return it. See timeline below
3/10/26: my account was closed and $1206.19 was stolen from me. I was told I had stacked purchases and didn’t play enough.
3/10/26: I filed an informal dispute with this company according to their terms and conditions. Notifying them that the confiscation of my funds was unjust enrichment.
They promptly emailed back saying they would settle dispute and return my funds.
3/13/2026: it is now Monday night 7pm central time. They have not followed through and they have refused to return the money they STOLE from me.
I did not engage in any sort of sort of shenanigans on this site or break the terms of service in any manner.
I received many emails for sales and made a total of 5 purchases.
To offer a sale to a customer and than use the fact that the customer purchased the offers to justify the confiscation of there funds is absurd.
This company are liars and thieves.

Risposta di LuckyOne.us
Play here but eith caution
The site is amazing and has alot of good games but they do some crazy stuff for payouts. I was already fully verified and got a few small redemptions no issue is hit above little bigger and they didn't pay and made me redo all verification which eventually they did make right.

Risposta di LuckyOne.us
HOPE!
HOPE!! Best agent I have ever came in contact with !! Luckyone is one of my top 5 for sure. If I ever discipline myself enough and get to withdraw it will most definitely be #1 with hope . HOPE !!all love and respect from my end thank you for hearing me out and granting me a comp . Shout-out!!! #HOPE
Great Casino
Great Casino! A wide variety of great games with awesome providers. Hiccup with a technical issue but currently redeeming will update once all goes through but so far so good loving this app! And the customer service are very friendly and quick! I've had to contact them a couple times and got the same one Rebecca and she was great and very helpful and kind!
Rebecca is awesome 👌 answered every…
Rebecca is awesome 👌 answered every question i had Service is great look forward to cashout to my winnings
This was the easiest verification…
This was the easiest verification process and customer support was most helpful. I wish all verification on other platforms went as well as this one. Even with the initial problem it was taken care of within hours NOT days or weeks.
So far so good
So far so good, I needed assistance with my KYC and was helped by reps that were super quick with solving the issue. Excited to start playing, I like the variety of games and layout of web page very user friendly. Thank you to Hope and Ria.
wonderful and speedy costumer service
wonderful and speedy costumer service. i was having trouble with purchasing and Marley got it fixed in no time.
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