I love LRM bags. The quality is excellent. The customer service is so good. Always getting back to you with help and support. I recently bought the Sofia rattan for my holidays and I’m lovely it.... Leggi di più
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I wish I had read these reviews before ordering, I have sent several emails with just an automated response. I ordered a bag on the 19th of August and if I collected it I could have it in 24 hours . O... Leggi di più
I ordered a mini Polly bag in the outlet sale, and I can’t believe how quickly it arrived. I ordered it at 9am on a Friday and it was delivered at 2pm on a Saturday, and that was with personalisat... Leggi di più
Hi guys Received my Tan croc Lucinda yesterday AT LAST! (there was a delay in delivery at DPD’s end or else it’d have been with me on Wednesday itself, but anyway) It is GORGEOUS and I immediatel... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Personalised leather bags and accessories
Informazioni di contatto
Unit 16 Smithbrook Kilns, GU6 8JJ, Cranleigh, Regno Unito
- 01483672014
- hello@lrmgoods.co.uk
- lrmgoods.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 44% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Love love LOVE!
I absolutely LOVE my Pippa bag! I can't recommend it to people enough! I'm a mum of two and it's the perfect bag to take out with me each day! This is my 4th purchase from LRM now and they never disappoint! Beautifully made! I need every colour! Thank you X
Always great service and beautiful bags
I have had some beautiful bags from this company. They are so helpful when asking for advice. I think my favourite is the Lola as I use it for work every day - I can get everything that I need in it. My other bags are used at weekends and evenings. Great service from them.
Highly quality bags and accessories!
These high-quality bags are truly remarkable. I've built up quite the collection, the most recent addition being the Phoebe which I use daily! Whenever I'm in search of a special gift, these bags and accessories are my first choice! The brand has won my heart, and their speedy deliveries never disappoint. I recommend!!
Bought the Lucia and Pippa and am…
Bought the Lucia and Pippa and am absolutely OBSESSED! I have had so many compliments on them. Such lovely customers service so thank you again for helping me when I wasn’t sure on what strap design to get! Wish I could get them in every colour 😍
Beautiful Backpack
I Bought the Beatrice backpack from you guys! So pleased with it, lovely leather and very comfortable to wear. I will be back :)
Amazing customer service and fabulous…
Amazing customer service and fabulous products
I love my cross body bag and can’t wait to buy another one!
Beautiful personalised bags bought on…
Beautiful personalised bags bought on multiple occasions. Fantastic value for money and great quality. Would definitely recommend for self or gifts!
Brought a bag for my wife and she loved…
Brought a bag for my wife and she loved it. Great quality and the personalisation is a really nice touch.
I know what I’ll be getting her for Christmas this year!
Best quality personalised leather goods at a reasonable price
I’ve bought a couple of items from LRM before. I can’t find personalised goods of this quality at a lower price anywhere else. Super friendly staff too!
Absolutely in love with my Lucia bag
Absolutely in love with my Lucia bag, I use it everyday and always receive compliments on it. Such great quality and embossing for that personal touch.
Great customer service from the team too.
I’ll be back for my next purchase soon!!
Will not order again…
I have ordered from LRM multiple times and the bag I have just ordered came and my initials were on the back of the bag in the wrong place so they asked me to send it back and they would refund me the postage and send out a new bag I had to chase them up to refund the postage the new bag they sent out the tag came off on the first use their reply was to close the gap myself with a pair of pliers? I could but it’s not the point when you spend £92 on a bag I didn’t like the customer service I recieved on this order and will now not order from them again!
Avoid !
It would not let me give a 1 star !
I bought my wife a bag from there site .. at first they were great has i forgot to add the personal name so I quickly emailed them and the sorted it bag arrived next day
Bag was ordered for a birthday present at the cost of £150 the bag arrived and it was poor quality stitching undone I'm a few places just didn't look professional at all was promised a 10 percent refund but that never happened a very disappointed
Excellent quality and customer services
Love the quality of the products (I’ve got a collection of 4 now!) and have always had prompt replies from their lovely customer services team. They even upgraded my shipping when I selected the wrong one and needed my purchase the next day. Will definitely be adding to my collection again!
Terrible customer service
I can’t comment on the quality of the bags / purses because I didn’t receive my order from LRM. They have been so unhelpful, ignored some of my emails and haven’t offered to refund or replace the items from my order. Just a warning that LRM customer service is terrible if something goes wrong.
Very pleased
I'm very pleased with the Rosie circular bag that I bought. Exactly as described and just what I want. Customer Service was great (thank you Sophie).
Gift for Bride
Bought a bag for my daughter as her Wedding Day gift with her new initials on. She was delighted as her LRM bag us a favourite. This time I bought a navy mock Croc finish. So gorgeous and she loved it!
Strap broken
Strap broken, impossible to repair, as they have put a piece of leather over screw, was told they will do nothing about it, as purchased for a gift 6 months ago, and their policy is no refunds or replacements, after 6 months, and they do not carry out repairs. Quality of bags for that price are poor. Not fit for purpose and shocking customer service. Do not buy from this firm!
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