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Scopri cosa dicono le persone

Valutata 5 stelle su 5

This was our third trip with Love Velo and definitely not the last. This time we stayed in Port de Alcudia in the perfect cyclist hotel, Bahia. From this location we rode over 200 miles during the wee... Leggi di più

Valutata 5 stelle su 5

A super Tuscany trip taking in Florence Siena and the surrounding country. Lovely hotels and all the services like the bikes, bag big ups, taxis and routes were perfect. A super experience.

Valutata 5 stelle su 5

The Puglia trip was our fourth and our first with Love Velo. It truly was a once in a lifetime experience. The routes and scenery were incredible. The bike company was so helpful and the transfers ve... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently returned from the Loire Valley cycle tour, from my initial conversation with Tom to talk through a potential route, I was confident I made the right choice with Love Velo. Attention t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di viaggi sportivi

Scritti dall'azienda

We are a community of cyclists who share a love of cycling and a desire to ride further. We exist for everyone that rides a bike. We live for the first time a kid rides without stabilizers and for the commuters who ride to their computers. We say ‘Chapeau’ to the friends who ride together and we give Kudos to experienced cyclists on their Strava propelled rides. We will help you explore new places, meet incredible people and tackle challenges.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

597 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(597)

44 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

5 day trip to Port Pollensa Majorca

Just returned from a 5 day trip to Port Pollensa, Majorca. Biking Heaven! Excellent routes, hire bikes great and hotel spot on. Will be rebooking next year through Amanda. Excellent service and would strongly recommend.

17 marzo 2024
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Risposta di Love Velo

That's superb to hear Richard and we will pass on your kind comments to Amanda. Look forward to helping you on your next trip.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

Just enjoyed my third cycling holiday…

Just enjoyed my third cycling holiday by LoveVelo. This trip put together by James was an excellent early season week on the Algarve. Half board hotel was excellent and the food the same and importantly dinner available from 6.30pm-just what is needed after a day on the bike.
Transfers were smooth, hire bikes quality, KTM this year and like new. Some challenging climbs and though tarmac not silky smooth in places all was good and scenic. Coffee good, locals friendly and everything fitted into place and it was another cycling holiday greatly enjoyed. Thanks James and the wider team.

11 marzo 2024
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Risposta di Love Velo

We love having you Chas! Glad you loved the Algarve and hope you got to sample a few Pastel del Natas :)

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

Love Velo

Love Velo. Port Pollensa Mallorca. We dealt with Oli who was really helpful and made our trip so easy. It was great to have someone to organise everything. The hotel was in a great location, the transfers seamless, the bike hire excellent and the suggested routes fantastic. Wouldn’t hesitate to recommend these and will be using them again. Many thanks.

8 marzo 2024
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Risposta di Love Velo

Thanks so much for the review and I will make sure I pass on your kind comments to Oli. It's great to hear that we could remove all the hassle and organise everything for you.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

Love Velo, Free Motion - Gran Canaria

Tom at Love Velo made my booking experience very easy and straightforward. He tuned into my needs superbly and provided a cycling package in Gran Canaria that exceeded my expectations. Free Motion provided a fabulous Specialized Tarmac road bike and great guides for a memorable week of sunny and hilly/mountain cycling. The Sunny Beach hotel is co-located with Free Motion making an ideal place to stay.

2 marzo 2024
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Risposta di Love Velo

I always love reviews that say they exceeded expectations! I am so pleased Tom could do such a great job and we look forward to helping you again for your next trip.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

Just finished our ride across Vietnam

Just finished our ride across Vietnam, Cambodia and Thailand. Can't begin to describe what a fantastic time we've had. Organisation of every detail was excellent. Met some amazing people. Would definitely use Lovevelo again.

27 febbraio 2024
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Risposta di Love Velo

That's brilliant to hear Julie. What an adventure! Look forward to organising your next trip.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

Helpful from start to finish

Love Velo and Tom in particular were great from my initial enquiry to the minute I got home.

Never did a cycling holiday before. I literally phoned up and said I want to go cycling. They couldn't be more helpful. Checked several weeks to fin the best price. They were even around on Saturday afternoon when I arrived and had some issues with getting the bike.

Great weather great roads just what I needed.

3 febbraio 2024
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Risposta di Love Velo

Thanks so much for the review Steve. We pride ourselves on our advice and expertise so I am delighted to hear Tom could provide such great advice.

Look forward to booking your next trip.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

Great Service!

I was in desperate need of a break, and Amanda was brilliant at considering my needs and offering suggestions that suited. The final recommendation was a 5 night break in Gran Canaria, which was perfect. The cycling was fantastic and the organisation by Love Velo was faultless... allowing me to just turn up and ride, without needing to think about much else - exactly what I was after! Thanks again.

23 novembre 2023
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Risposta di Love Velo

Benjamin thanks so much for such a wonderful review. I am delighted Amanda was so helpful - she's a star! Glad that the trip was faultless too. Thanks again.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

Well organised

Many thanks, Oli, for a well organised trip to a fantastic resort and cycling base at P de P. We will return.

21 ottobre 2023
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Risposta di Love Velo

Thank you Richard and we will pass on your comments to Oli. Look forward to helping you out again.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

Ollie at LV was very helpful organising…

Ollie at LV was very helpful organising our recent cycling trip for 4 to Majorca. We cycled south coast to north coast - the four hotels were all good. Bikes were the best we'd hired - e bikes and a good road bike. We passed on a slightly negative comment about hotel number 4 which had poor / limited facilities for electric bikes. Daily mileage was just right leaving us the option to do more if we wanted. will book again

11 ottobre 2023
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Risposta di Love Velo

Thanks Sheila for a great review and we will pass on your comments to Oli. Love that the bikes were the best you hired, that's always really important to us.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

A wide range of excellent cycling…

A wide range of excellent cycling experiences, tailored to your needs, good value and always on hand if you need them!

22 ottobre 2023
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Risposta di Love Velo

Thanks Jean, that's so great to hear. Looking forward to getting you booked in again.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

Just One More Great Review…

I booked through Love Velo because the reviews were so good. I wasn't disappointed. Right from my first contact with LV they were easy to talk to and although I dithered (my first cycling trip abroad) they didn't press me. When I eventually confirmed my booking they took care of everything. The hire bike was perfect for me. The hotel I stayed in was excellent. Both hotel staff and food were fantastic.

6 novembre 2023
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Risposta di Love Velo

It's so great to read that you booked with us because of our reviews. We spend a lot of time making sure our team know everything there is to know about where our customers will travel! Glad to hear you had such a brilliant trip and look forward to welcoming you again.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

Great company

Excellent company. Sorted out a great trip to Majorca for me. Great hotel, lots of good, practical advice as well. Will definitely use Love Velo again. Great people.

31 ottobre 2023
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Risposta di Love Velo

Our people are definitely what makes our business so it's great to hear they could give you such great advice. Thanks for your review Alistair.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

Love Velo helped us find and book a holiday for cycling novices in Mallorca

Love Velo helped us find and book a great holiday with minimum effort on our part. I didn't know where might be best, only that I wanted an electric bikes trip with my teenage son. They suggested a super location (Port Pollensa) in Mallorca. The hotel was great (spa! pool! gym!) and just by the sea, in a very nice town with great cafes etc. The routes Love Velo suggested on the cycling app they sent us were beautiful, and LV also took care of bike rental, giving advice on size, model etc.

It was a very successful trip, and fairly priced.

21 ottobre 2023
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Risposta di Love Velo

Thanks Hetty! E-bikes are definitely in vogue in Mallorca at the moment so I am delighted we could organise your e-bike adventure. Looking forward to welcoming you again.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

I have been using Love Velo for the…

I have been using Love Velo for the last 9 months and the customer service has been spectacular. When I have any problems or changes, the customer service has been informed within the 24 period. I would highly recommend.

1 novembre 2023
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Risposta di Love Velo

Hi Narsie

That's so great to hear. I will pass on your kind comments to the customer service team.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

We were recommended Love Vello by a…

We were recommended Love Vello by a friend and we were not disappointed!
We were kept well informed through the booking process.
We spent a week exploring Puerto Pollensa and it's surrounding areas at the beginning of October with preplanned routes supplied and the Bikes were of a high quality. So much so we have already booked for next year.

1 ottobre 2023
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Risposta di Love Velo

Brilliant to hear of the recommendation and even better to hear of your experience Cathy. Roll on your 2024 trip!

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

Recently used Love Velo for a 7 day…

Recently used Love Velo for a 7 day cycling trip to Italy Lake Garda. A seemless trip from start to finish.
A great hotel recommended in an ideal spot half a mile from Garda centre and straight onto the recommended cycle routes which lovevelo supplied and were easily downloaded onto my Garmin.
I would highly recommend Lovevelo and will certainly use the again.

9 ottobre 2023
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Risposta di Love Velo

Lake Garda is such a beautiful place to ride so I am delighted to hear you enjoyed your trip. Thanks for your review.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

Top notch service

LoveVelo provide great value, a top notch product and superb Customer Service. For the organisation of our 2023 trip, Well done LoveVelo.

18 ottobre 2023
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Risposta di Love Velo

Thanks so much and I am delighted you loved the trip and our customer service, which is so important to us.

Happy Cycling
Harry, Love Velo Team

Valutata 4 stelle su 5

Club Cycling holiday

Hotel, transfers and bike rental was great to be one package.
Hotel was great with friendly staff
Suggested routes were great for planning our 4 day trip.
Some small issues with Bikes beyond normal expectations, were why not 5 stars

18 ottobre 2023
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Risposta di Love Velo

Hi Marcus

Thanks so much for your review and thanks too for letting us know about the bikes. Could you just let us know your booking number so that we can investigate what the bike issue was. It's obviously hugely important to us that all bikes are in perfect condition. You can email me at harry@lovevelo.co.uk or cs@lovevelo.co.uk.

I am delighted that the rest of the package went perfectly.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

Girona Experience - Fantastic Trip Well Organised rop you all a quick…

The riding conditions were amazing and certainly a contrast to some of the other roads we have been on in other countries. The transfer from the airport went smoothly with the guy waiting outside for us as soon as we arrived. I thought the hotel provided comfortable facilities with a great terrace bar area. The hotel beds were comfortable, and the rooms fitted with large showers. The bike store was well equipped with plenty of vertical stands and padlocks. There was an area set aside for washing bikes and a full tool set availability. The bike hire companies were only a 5-minute walk away and both provided decent bikes with necessary gearing to meet the challenge of the climbs. I had to take my bike back a couple of times due to discs rubbing from heavy braking. The mechanics were happy to help and provided friendly support straight away. The town had a good ambiance and plenty of places to eat. The only challenge for us on the rides was actually finding villages with a coffee shop or restaurant open. Most rides started at the main bridge so this is where to set navigation advice. The Rocacorba climb was superb and you can see the resemblance with Sa Calobra in terms of distance and gradient.
Huge thanks to Tom, Mark and Matthew from the Customer Service Team who provided a great friendly service. Highly recommended.

30 settembre 2023
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Risposta di Love Velo

Hi Mark

Thanks so much for a comprehensive review, it's really useful to have this kind of feedback. It's also great to hear that the mechanics provided friendly and helpful support.

We look forward to booking your next trip for you.

Happy Cycling
Harry, Love Velo Team

Valutata 5 stelle su 5

Great time in girona

Great time in girona. Everything runs so smoothly using LoveVelo from airport pickup to hotel check in to living up bikes. And always a great value. All the people at LoveVelo are all cycling enthusiasts and it shows. Highly recommended.

9 ottobre 2023
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Risposta di Love Velo

Thanks AJ. Yes we do like our cycling! :)

Look forward to booking your next trip.

Happy Cycling
Harry, Love Velo Team

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