Love Velo Recensioni 

Myself and two others recently cycled in Mallorca with Love Velo.....We stayed in Port de Pollença at the Carbot Hotel and Spa with the bike hire literally within the hotel.....The whole process from sign up through to transfers and bike hire was outstanding and the Port area has lots of places to eat and drink aswell as a great beach.

We came home absolutely buzzing from the experience that we are now booking up for the Girona Gravel riding, which is also another Love Velo trip.

Would highly recommend to anyone the service and treatment we received.

Five star cycling in Mallorca with Love Velo this summer. The transfer to the hotel was seamless and the hotel itself was fantastic with stunning views of the sea and mountains. We were very lucky with the weather in early September and enjoyed some spectacular cycling routes around the north east of the island. The bikes were of an extremely high standard and the team at the bike shop were extremely helpful in making sure that the bikes were set up correctly for each individual. Overall, a great experience start to end and already planning next years trip. 👍

I made a very late decision to go to Bourg D'Oisans to climb Alpe D'Huez and so my booking was made at quite short notice but everything was handled for me quickly and efficiently. The service received from everyone was excellent and the trip itself was first class.

Fantastic cycle trip to Mallorca. Tom & his colleagues organised everything so that everything about our trip from the transfers, hotel, bike hire & routes were done in a seamless fashion. Would recommend Love Velo to anyone.

James pulled a couple of quotes together based on different options very quickly. I made it clear I would not be able to commit to the holiday for a few weeks, this didn't cause Lovevelo any problems. The whole trip worked like clock work. The hotel provided healthy cycling friendly food which was a real bonus.

Holiday to Alpe D'Huez booked pre Covid and as others have described Love Velo failed to meet their commitment. After much negotiation they gave us £200 if we booked this year. Very little went right from the moment we landed in Lyon. The instructions were inadequate.The car hire office was closed and we had to wonder around the almost deserted airport until we found someone who told us to take an airport bus to the car hire car parks. We didn't know the name of the car hire firm. This meant our drive to Alpe D'Huez was at first at dusk and then in the dark. Our chalet was off an unlit road and not visible in the dark. We ended up knocking on doors and asking in a local restaurant until we found a chef who took us to the well hidden chalet.
The next day at Bike Experience 21 my husband was given a light road bike suitable for the climb up Alpe D'huez. I'd booked an electric bike. I was given an heavy electric mountain bike without a charger. My immediate comment was "that looks very heavy" . The owner paid no attention to my worries. I spent the first day learning how to handle this monster and that evening realised there was no battery charger in the kit supplied. We had to leave early for the Alpe D'Huez climb because of the daytime temperatures and therefore before the shop opened. Needless to say 2K from the top the red battery light came on and I had to start the descent.
I'm an experienced road cyclist. I have only once used an electric bike 10 years ago and that wasn't a heavy unmanageable machine. I can't get the trip back and I'll never get up Alpe D'Huez.
We've waited to be asked for feedback and 2 weeks later have heard nothing from Love Velo.
Written by Margaret James.

Follow up following a telephone conversation with Love Velo.
We appreciated the prompt response to my review from Kevin at LoveVelo. I felt he was genuinely unhappy with the service I received at Bike Experience 21 and is going to follow this up to improve the service for future customers.
We were able to discuss the other difficulties we had and Kevin is planning to improve the instructions for future clients.
Thank you for listening.

Great and straightforward advice and pain-free booking. Thank you Oli for all your help.

A truly stunning holiday. I rode with our two sons, 17 & 12 on a five night journey along the Loire. It was glorious. Safe, beautiful, carefully planned out by Rapha at LoveVelo with some stunning hotel stays to spoil us as well. I highly recommend this way of travelling for families with older children - even if, like me, you are not a hard core cyclist. I loved discovering a physical activity that both my sons and I equally enjoy, whilst discovering a new place together. Really bonding. On top of all this, impeccable communication from the start and throughout as well as support as and when needed in France with our rented bikes. I felt very looked after. It was truly memorable and we cannot wait to plan our next one.

We have just returned from the most amazing cycling holiday booked through Love Velo. Cycle The Danube - a week cycling beautiful cycle paths alongside The Danube from Vienna to Budapest via stops along the way in Slovakia and Hungary. James at Love Velo was knowledgeable and made the booking process very easy. We booked our own flights.
Bikes included, we took our own SPD pedals, shoes and helmets. Accommodation was good being in smaller non chain hotels, all with air conditioning! We even had the pleasure to cycle with Amanda from Love Velo and her dad, who had booked the same for her holiday! What greater testimony for Love Velo! 5 star ⭐️ ⭐️ ⭐️⭐️⭐️

James at Love Velo organized an unforgettable Europe cycling trip for us. Despite being new to European cycling, we had an amazing time thanks to Love Velo's expert recommendations. We'll definitely use them again!

Yet another amazing trip to Italy for the Maratona weekend! Couldn't fault the trip, from the communication before hand to the airport transfers back to the airport. The guys at Love Velo were great, always on hand to answer any questions we had and calm any nerves that we had before and even during the the event! They were giving out gels and drinks half way through the race - great touch!
We stayed in the SportHotel which made the weekend even better; the staff were phenominal, facilities were amazing and the food was unreal!
Already booked for next year!

Very poor. The local team never reached out during our stay to see if we were okay. Worse than that the hotel accommodation was billed as 4*. In reality the hotel and our room fell way short of that and we were continually treated as second class guests as part of the love velo party compared to all the other organised groups. Finally the hotel was over a km from the town and this meant driving everywhere. 1/10 for the entry alone.

Tom and Amanda were absolutely amazing and pulled together a really great trip even with a very short turnaround. Every part of the trip was so well planned and was of such high quality. Thank you for being so helpful, patient and professional. We can’t wait to use Love Velo again soon!

We just returned from a 4 day cycling holiday on Mallorca and it was perfect in every way! The routes, the accommodations, the bikes, the transfers and the communication were all excellent. I just can't say enough about how pleased we were and I would love to work with Tom again to plan our next trip.

Everything about Love Velo has been faultless. From the initial notification of them teaming up with LeCol and to the pricing being unbelievable and then the customer service, top class. James, if all the staff are as attentive to every detail as you are then everyone will be as lucky as I have been.
100% at sine point, hopefully in the near future I will be booking again with you guys. Thank you again

First cycling holiday and Love Velo were spot on arranging hotel, bike hire and airport transfers.
Great hotel which was totally geared up for cyclists.
Good bike hire - delivered to the hotel, complete with helmets and essential tools / tube / puncture repair kit.
Very good information throughout booking process including hired bikes were correctly sized, provision of routes on various platforms, and staff that were really helpul in all enquiries.
So certainly for a first time cycling holiday - would recommend Love Velo.

2nd year running using Lovevelo to book our cycling trip to Mallorca. Everything went to plan, no hitches, all organised by the lovevelo and accomodating additional requests. No hard sell, instead treated as a trusted partner, and checking in to see if everything was ok. Definitely using Loveveol again and looking at options already for 2025. Rich

Booked cycling trip to Mont Ventoux this month. Experience was fantastic. We dealt with Tom and would highly recommend anyone interested in this trip to contact these guys. We booked flights to Marseille Airport and Tom organised collection from airport straight to accommodation, which is located just outside Bédoin on route to Mont Ventoux. Accommodation was perfect, such a relaxing environment and incredible view of mountain. Breakfast was lovely and fresh. We collected our bikes in France cycling Shop located in Bédoin (deposit to be paid on bike cost €1500). We cycled approx 100km first day around the beautiful countryside off any of the main roads and on day 2 did the Mont Ventoux cycle which is very challenging but unbelievable experience. We then were collected at hotel and brought back to Airport the following day. Just a few things to note, without transport organised, it is very hard to get to Bédoin. Deposits are 1500€ per bike but with this package it’s only 1 deposit if in a group. Traffic on Mont Ventoux can be quite busy. No matter how warm a day you will need an extra layer of clothing at summit. Overall fantastic experience…

Recently we traveled to Girona with love Velo .
The airport pickup was perfect the hotel was fantastic great room and beds.
Hotel food at breakfast was plentiful and tasty.
The route’s supplied to cycle were amazing and had a bit of everything for the experienced cyclist.
The hire bikes we had were of a high standard and the supplying shop super helpful.
Overall a very enjoyable experience.

The only blot on the experience was when booking within two hours of receiving the love Velo quote and accepting.
The chosen hotel got booked out and another hotel was supplied, incurring an additional £120.00 per person charge.
Love Velo said they would soften the blow by supplying some merchandise etc as a good will gesture.
However nothing materialised.

Hope this helps
Overall we were very pleased with the trip.

Seamless experience from booking, transfers, hotel and ride routes and very good value. Would recommend, thanks Love Velo.