Love Sew Recensioni 

1029
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Love this journey as a brand new quilter I didn’t even know how to Turn on my machine. I absolutely can’t wait till I get my next shipment to start working on it to continue this journey.

Valutata 5 stelle su 5

I received my first block of the month package very promptly. It was packaged extremely well and all the fabrics are absolutely gorgeous and very generous The instructions are excellent.I taught quil... Leggi di più

Valutata 5 stelle su 5

This is the first time I have participated on a BOM at this shop. The pattern is stunning as well as the fabrics. There was a slight glitch when I changed my method of payment but Grace was able to ad... Leggi di più

Valutata 5 stelle su 5

I was very sceptical ordering given the scams these days. First time ordering from Love Sew. Quality fabric and BOM pattern is excellent quality, and easy to follow. Well packaged and very quick inter... Leggi di più


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(1029)

46 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Really surprised at how fast they ship

Really surprised at how fast they ship. When problems occurred with parts cod order missing, they shipped missing items within a few hours. No questions asked.

8 dicembre 2022
Non scritta su invito
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Risposta di Love Sew

Hello Esther, your review is incredible; thank you for sharing that with us! We hope to be seeing you shop with us again soon!

Valutata 5 stelle su 5

Received this template yesterday and it…

Received this template yesterday and it looks great. I think I will really enjoy using it. I've had a hemorrhage behind my right eye and lost all vision out of it, so it makes cutting straight lines straight lines really hard. I think this template will solve a lot of my problems. Thank you!!!

16 dicembre 2022
Non scritta su invito
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Risposta di Love Sew

Hi Betty, thank you for taking the time to share your experience with us. We hope you enjoy your new product.

Valutata 5 stelle su 5

Extremely satisfied customer

I ordered a large cutting mat and it was damaged in transit. I notified Love Sew, they responded to my email within minutes. Yesterday they asked me to send a picture of the damage and today a new mat is on the way to me. I couldn’t ask for better customer service. To have this situation resolved in such a positive manner in only 2 days is amazing This company is great and I plan to spread the word in my quilting community.

15 dicembre 2022
Non scritta su invito
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Risposta di Love Sew

Hello Joanne, thank you! It makes our day to hear that. Our company has worked hard to ensure our customers are taken care of. We're happy you had a fantastic time with us! We look forward to your next purchase.

Valutata 5 stelle su 5

Press less

I received my order. I can’t wait to use it.

8 dicembre 2022
Non scritta su invito
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Risposta di Love Sew

Hello Anna, we are glad to hear that! We hope you enjoy your new product. We look forward to your next purchase.

Valutata 5 stelle su 5

Love Sew are fantastic!!!

Love Sew are fantastic! Their products are excellent and their customer service is second to none! Buy with confidence, you won't regret it! I can't say enough good things about this company and their products! AAAAA+

23 novembre 2022
Non scritta su invito
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Risposta di Love Sew

Hi there, thank you! We appreciate you taking the time to express that. We look forward to your next purchase.

Valutata 2 stelle su 5

Well I have to say I'm a little…

Well I have to say I'm a little disappointed with this company, firstly it reads like this company is in the UK but after reading other comments on here, they are actually in the US, which OK isn't a bad thing but it would be nice to be informed from the start, I do try and buy from local or at least UK based companies (and certainly not Amazon), secondly my order took nearly three weeks to arrive (probably because it came from the US, so that explains that then), thirdly I got bombarded with emails after I placed an order, I bought the item for my partner as a Christmas present after she said one would be handy, fair enough they are not to know it's not for me personally and I have no interest in sewing and forthly the postage bag the item irrived in, had 'love sew' blazened all over it, which again I suppose isn't their fault as they probably don't think it really matters but it just gave the game away and spoilt the surprise factor when the postman handed it to her personally, I admit all little petty things to moan about but just puts me off using them again.

4 dicembre 2022
Non scritta su invito
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Risposta di Love Sew

Hello Pete, we regret to hear this from you! Please note that our company has various offices and warehouses even though we are based in the UK. This is for us to serve our customers better and ship to all countries.

If you have other concerns, do not hesitate to let us know.

Valutata 5 stelle su 5

Spectacular customer service

Love Sew has unique and useful products for those who sew. They contacted me to be sure a recent order arrived in good condition and even responded to my feedback quickly. Great customer service!

23 novembre 2022
Non scritta su invito
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Risposta di Love Sew

Hello Brenda, thank you! We appreciate you taking the time to express that. We look forward to your next purchase.

Valutata 5 stelle su 5

Great experience

They were very helpful ans I received my order very quickly

11 novembre 2022
Non scritta su invito
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Risposta di Love Sew

Thank you, Daphne! We look forward to your next purchase.

Valutata 5 stelle su 5

Love Sew Customer Service Wonderful!

Love Sew made my lost package experience wonderful. I contacted them the day after the second part of my package didn’t arrive. Customer service answered within 24hrs and wanted some details which I easily provided thanks to my doorbell camera. They had a replacement shipment sent out the next day. Awesome! I’ll definitely come back and shop again.

9 novembre 2022
Non scritta su invito
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Risposta di Love Sew

Hello Meghan, thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We hope to see you shop with us again soon.

Valutata 5 stelle su 5

I accidentally ordered the same item…

I accidentally ordered the same item twice. Once I noticed the transaction amount had come out of my account twice. I contacted Love Sew and they cancelled one order and refunded my money immediately. They were so courteous and polite in all communication with me. I will definitely shop with them again ❤️

14 novembre 2022
Non scritta su invito
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Risposta di Love Sew

Hi Angela, thank you, we appreciate you taking the time to express that. We hope to see you shop with us again soon.

Valutata 5 stelle su 5

Great product Rolled Hem Feet.

Great product. Some feet that I had been needing for a while. Fabulous service, fast shipping. I highly recommend this company for any sewing needs you might have. Thank you Love Sew.
Juanita P.

15 settembre 2022
Non scritta su invito
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Risposta di Love Sew

Hello Juanita, thank you for leaving such a wonderful 5* review! We are so glad to hear that your order arrived as and when expected. We look forward to seeing you shop with us again soon.

Valutata 5 stelle su 5

shipping and tracking

I was confused about shipping and tracking on the order that I recently placed. When I emailed the company , it took less than 2 hours for them to respond with a full, detailed explanation and links for tracking! Wow! Exemplary customer service delivered in a concise and friendly manner -- so rare these days. I definitely recommend this company, and WILL be using them again.

17 ottobre 2022
Non scritta su invito
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Risposta di Love Sew

Hello Eunice, thank you! We really appreciate you taking the time to express that. Everyone in our company has been working really hard to make sure our customers are taken care of. We look forward to your next purchase.

Valutata 5 stelle su 5

Wide rolled hem foot set

I bought these for future use, but just couldn't resist.
These are magnificent!!

11 ottobre 2022
Non scritta su invito
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Risposta di Love Sew

Hi Sandra, thanks for your time in sharing this with us. We are happy to hear that you loved the hemming feet. We hope to see you shop with us again soon.

Valutata 5 stelle su 5

Service is brilliant

Service is brilliant! Staff are happy to make sure your order is completed correctly and in a timely manner.

7 ottobre 2022
Non scritta su invito
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Risposta di Love Sew

Thank you, Sylvia! WE hope to see you shop with us again soon.

Valutata 5 stelle su 5

The items purchased were excellent

The items purchased were excellent, the price and postage were very competitive. I have placed a further order with them.
Initially, I was under the impression that this company was UK based given the web and postal address on their website. When the goods were dispatched from USA I did have concerns. However, the items were well packaged for their long journey, delivered in good condition, the tracking information was mostly current, the UK courier was a reliable one. Good Service

26 settembre 2022
Non scritta su invito
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Risposta di Love Sew

Hello Angela, thank you for taking the time to share your experience with us. We're grateful for customers like you.

Valutata 1 stelle su 5

They stole a design from Suzy Quilts…

They stole a design from Suzy Quilts with absolutely no copyright agreement, marketed it as their own. Shame on this company. Total scam.

Company claims to have permission to sell this quilt, which they do not. They do not credit Suzy Quilt on their website, and I have confirmation from SuzyQuilts that they have never given permission to this company

30 settembre 2022
Non scritta su invito
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Risposta di Love Sew

We worked with Suzy quilts for the quilt kit you are mentioning Maypole. We have her permission to make quilt kits from her designs and have purchased all the patterns to make the quilt kits from her directly. Which we include in all the quilt kits!

Valutata 5 stelle su 5

Side Cutter Foot

I purchased the Side Cutter foot, which I think is amazing. The first one arrived, the case was loose, but thot that was 'normal'.. But, it wouldn't work on either of my low shank machines..I wrote CS at Love Sew and Grace said it could be damaged, so sent a new one. It arrived, I tried multiple times and it still would not work on my machines.. I again wrote to CS, and she apologized and I was issued a refund immediately.. I can't praise Love Sew's customer service enough. Thanks so much.

1 ottobre 2022
Non scritta su invito
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Risposta di Love Sew

Hello Jean, thanks for your time in sharing your review. We are happy to hear that you're satisfied with your recent purchase. We hope to see you shop with us again soon.

Valutata 5 stelle su 5

Exceptional selection and value

Really helpful and unusual accesories for sewing. The quality is good, the price is low, and the shipping is prompt. Outstanding value overall!

17 agosto 2022
Non scritta su invito
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Risposta di Love Sew

Hi Mary, we appreciate your time in sharing your review! Thank you for your trust and support! We look forward to your next purchase!

Valutata 5 stelle su 5

I’m a clappy girl!

I ordered a quilting clapper from Love-Sew. The product I received was not the correct one. (It was a more expensive model) I contacted the company to simply ask why the incorrect one was shipped.
Was I surprised to find the correct item had been shipped AND the original clapper DID NOT have to be returned! I feel Love-Sew went above and beyond for their customer. I will be a repeat customer!

19 settembre 2022
Non scritta su invito
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Risposta di Love Sew

Hi Robin, thanks for the wonderful 5* review. We truly appreciate it and we look forward to seeing you shop with us again soon!

Valutata 1 stelle su 5

Refused to replace faulty product

I bought a walking foot, didnt use it immediately but the first time I used it, it broke while sewing my first line. I emailed the customer service asking for a refund, they replied with they will send me a replacement. After I had accepted a replacement over a refund they advised me even though they sometimes can send out a faulty products, they were not able to do anything as it was a little over they're 60 days return policy. As a first time customer they supplied me with a faulty product and are unwilling to correct the mistake. Very disappointing. Also the order took longer than the 3-5 working days to arrive.

13 settembre 2022
Non scritta su invito
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Risposta di Love Sew

Hello Rina,

We are genuinely sorry for the inconvenience. Our return and replacement policy are for 60 days from when the package was delivered to you. This is enough time for you to check if there are any problems with the product.

We admit the mistake we made on our part, so we decided to give you a courtesy by sending a new replacement product. Kindly check the email we sent. If you have other concerns, do not hesitate to let us know. Thank you for being so patient.

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