excellent 👌, very easy to use website, clear and wasn’t sure of conditions items would arrive. wow 🤩 excellent quality like brand new, top brands and with offer being 1st time member excellent. ve... Leggi di più
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Hear Ye! Hear Ye! Attention all you new and existing customers, Loopy are cheap but make you look homeless! For the second time, I have been scammed into buying a pair of jeans described by them as b... Leggi di più
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Perfect product! Bought a previously owned pair of genuine Levi’s jeans, arrived in great condition - couldn’t be more pleased. Really good price and good delivery, wouldn’t hesitate to use Loopi... Leggi di più
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Clothing exactly as described, there was a minor mark one the T shirt but it came out straight away with a quick wash and some stain remover. But as it’s a pre-owned product things like this are expec... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Loopi offers a trusted and risk-free way to shop quality second-hand fashion, designed to give buyers the same confidence as shopping new. Every item is quality-checked, with hassle-free returns and fast delivery. Buyers can find the brands they love for a fraction of the price, with savings of 50%-70% compared to buying new. By choosing second-hand, customers can refresh their wardrobes responsibly and reduce waste, all while discovering unique, one-of-a-kind styles that aren’t available on the high street. Loopi is the fastest and easiest way to declutter your wardrobe and earn from unwanted clothing. Unlike traditional peer-to-peer marketplaces, there’s no need to spend time taking photos, listing items, or answering questions. Loopi makes the process completely hassle-free. Sellers simply tell us the gender, category, and brand, and we’ll make an instant offer. You can choose your payout in cash or take credit to spend on our site with a bonus. Multiple items can be sold within seconds, with no waiting around. There’s nothing else like it in the UK – Loopi is the simple, modern way to clear out your wardrobe and make money, fast.
Informazioni di contatto
Thwaites Close, BB1 2QQ, Blackburn, Regno Unito
- info@loopi.com
- loopi.com
4,5
Eccellente
6256 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great customer service
22 agosto 2025
Risposta di Loopi
Hi Mark,
Thanks ever so much for the lovely review! We’re delighted you had a good time. See you soon! 🌟
Kind regards,
Rebecca @ Loopi
Very fast and great products
23 agosto 2025
Risposta di Loopi
Hi Alex,
Big thanks for the kind words! You’re the reason we love what we do. Catch you soon! 🙌
Kind regards,
Rebecca @ Loopi
Top job
Goods were exactly as described and promptly delivered. This is my umpteenth purchase from Loopi and it always goes to plan. I can wholeheartedly recommend them to everyone.
22 agosto 2025
Risposta di Loopi
Hi Paul,
You’re brilliant! Thanks for the glowing feedback—we’re so happy you enjoyed it! 🙌
Kind regards,
Rebecca @ Loopi
Item as decribed and delivered on time
22 agosto 2025
Risposta di Loopi
Hi Nicolette,
Cheers for the kind words! We’re absolutely delighted to hear you had a great time. Come back soon! 🎉
Kind regards,
Rebecca @ Loopi
Was sent email that my jacket was…
Was sent email that my jacket was posted and on its way, so waited eagerly looking forward to the jacket arriving only to get another email a few days later saying there was an issue with stock numbers and it hadn't been sent out which I find very strange and has dented my confidence in ordering from you again in the future
19 agosto 2025
Risposta di Loopi
Hi Aaron,
We are very sorry for your disappointment. As all of our items are one-offs and we have over 150,000 items in our warehouse, we do sometimes run into issues with stock numbers. We wish it was as easy as sending out a replacement item like other large clothing companies but unfortunately for us it isn't possible. Again i do apologise for your disappointment and i completely understand that this may have affected your confidence in ordering again in the future. I will say that this issue only affects less than 1% of our orders.
Please rest assured that we do our very best to keep track of our stock and provide our customers with the best service. We really do hope to see you back one day and if you have any questions at all please drop us an email. - info@loopi.com
Kind regards,
Rebecca @ Loopi
Risposta di Loopi
Hi Oliver,
Thanks ever so much for the kind review! You’re a star! We’re chuffed to have you as a customer. Catch you next time! 🚀
Kind regards,
Rebecca @ Loopi
I still haven't received my parcel
I still haven't received my parcel, despite having ordered over a week ago...
21 agosto 2025
Risposta di Loopi
Hi there,
I am sorry to hear this. I have just tracked your order and it states that it was delivered today. I am sorry for the delay though, I will refund your postage.
Kind regards,
Rebecca @Loopi
Risposta di Loopi
Hi There,
Cheers for the kind review! You’ve made us smile! Can’t wait to see you again soon! 😁
Kind regards,
Rebecca @ Loopi
A lovely pair of shorts there almost…
A lovely pair of shorts there almost brand new a great start from a new company 😀
18 agosto 2025
Risposta di Loopi
Hi Barry,
Thank you for your fabulous review! We are over the moon that you love your new shorts! We hope to see you back some time.
Kind regards,
Rebecca @ Loopi
Risposta di Loopi
Hi Emma,
Thanks so much for your glowing review. We are over the moon that you had such a great experience with Loopi. Can't wait to see you back!
Kind regards,
Rebecca @ Loopi
Reliable and trustworthy
The clothes matches the photos, really good and high quality!! 100% recommended and will shop again! Only problem is the custom duties fees was pretty expensive but worth it.
15 agosto 2025
Risposta di Loopi
Hi Angelo,
Thanks for the kind words! We’re so pleased you had a cracking experience. See you again soon! 😎
Kind regards,
Rebecca @ Loopi
Fixed my issue well! Great Service!
*Updated review*
Sorted out my order after a box up with Address!
Handled perfectly.
Thanks Rebecca at Loopi!
22 agosto 2025
Non scritta su invito
Risposta di Loopi
Hi there,
I am sorry to hear this. On inspection of your order, your house number/flat number is missing which is why they could not deliver it. If you could email us at info@loopicom we can arrange for it to be resent for you once it arrives back at our warehouse.
Kind regards,
Rebecca @ Loopi
Excellent service very friendly staff…
Excellent service very friendly staff even worked on a weekend to get the product out to me, will definitely use them again 👍👏👏👏
14 agosto 2025
Risposta di Loopi
Hi Tim,
Thank you so much for your fantastic review. We are over the moon that you are happy with your purchase and our service. We certainly work very hard to provide our customers with the best, personal service we can.
Can't wait to see you back!
Kind regards,
Rebecca @ Loopi
Not recommended for countries outside…
Not recommended for countries outside UK. In the end will be more expensive than new one, additionally the waiting time could be weeks or months.
14 agosto 2025
Risposta di Loopi
Hi Christian,
I am very sorry for your disappointment. We try to keep our prices and our shipping prices affordable for everyone. But i'm sure you can appreciate with the rising costs of things worldwide, we have to do what we can for our business as well as our customers. Delivery times outside of the UK are around 10 working days. Customs in your own country may slow this down but we always aim to ship your order within 24-48 hours and do what we can from our end. I hope you understand.
Kind regards,
Rebecca @ Loopi
Quick and easy
Quick and easy, clothes arrived in good condition and the selection of brands and styles
12 agosto 2025
Risposta di Loopi
Hi Jack,
Thanks so much for your great review. We are over the moon that you are happy with your purchases. If you ever need any assistance please do email us at info@loopi.com
Kind regards,
Rebecca @ Loopi
Perfect product!
Perfect product!
Bought a previously owned pair of genuine Levi’s jeans, arrived in great condition - couldn’t be more pleased.
Really good price and good delivery, wouldn’t hesitate to use Loopi again (this is my first time shopping with them and I’m looking forward to continuing the online experience!!)
Great job, guys!
5 agosto 2025
Risposta di Loopi
Hi William,
Cheers for the lovely review! We're thrilled you had a great time. Can’t wait to see you again! 😊
Kind regards,
Rebecca @Loopi
Risposta di Loopi
Hi Nina,
Thanks ever so much for the lovely review! We’re delighted you had a good time. See you soon! 🌟
Kind regards,
Rebecca @ Loopi
excellent 👌
excellent 👌, very easy to use website, clear and wasn’t sure of conditions items would arrive. wow 🤩 excellent quality like brand new, top brands and with offer being 1st time member excellent. very happy with my purchase especially as finance is hard in the past couple years and doesn’t look like things are not going lower …. loopi offers high quality items, giving different type of condition of item b4 purchase . highly recommend would purchase again. thx loopi 😀
8 agosto 2025
Risposta di Loopi
Hi There,
Thanks a million for the fantastic feedback! We’re all dancing with joy over here! 💃🕺 We are so happy that we have managed to impress you with our items.
Kind regards,
Rebecca @ Loopi
Finally made my husband threw away an…
Finally made my husband threw away an old shirt that had pain all over it…. What he didn’t know was that I pulled it out of the trash and ran Google search and found the exact shirt on Loopi! His reaction was PRICELESS!!
1 agosto 2025
Risposta di Loopi
Hi There,
Wow! We love this! We are so happy that you managed to find a replacement shirt for him. We are always happy to help, just shout! - info@loopi.com
Kind regards,
Rebecca @ Loopi
Risposta di Loopi
Hi Ann-Mari,
I am very sorry you feel this way. I can assure you we always go out of our way to provide the best service for our customers. If there is something you need to return because you aren't happy with it, you absolutely can. I can't see any emails from yourself informing us of any problems. If you'd like to email us to chat about your order please do. - info@loopi.com
Kind regards,
Rebecca @ Loopi
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