Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

excellent 👌, very easy to use website, clear and wasn’t sure of conditions items would arrive. wow 🤩 excellent quality like brand new, top brands and with offer being 1st time member excellent. ve... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Hear Ye! Hear Ye! Attention all you new and existing customers, Loopy are cheap but make you look homeless! For the second time, I have been scammed into buying a pair of jeans described by them as b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Perfect product! Bought a previously owned pair of genuine Levi’s jeans, arrived in great condition - couldn’t be more pleased. Really good price and good delivery, wouldn’t hesitate to use Loopi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Clothing exactly as described, there was a minor mark one the T shirt but it came out straight away with a quick wash and some stain remover. But as it’s a pre-owned product things like this are expec... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

Loopi offers a trusted and risk-free way to shop quality second-hand fashion, designed to give buyers the same confidence as shopping new. Every item is quality-checked, with hassle-free returns and fast delivery. Buyers can find the brands they love for a fraction of the price, with savings of 50%-70% compared to buying new. By choosing second-hand, customers can refresh their wardrobes responsibly and reduce waste, all while discovering unique, one-of-a-kind styles that aren’t available on the high street. Loopi is the fastest and easiest way to declutter your wardrobe and earn from unwanted clothing. Unlike traditional peer-to-peer marketplaces, there’s no need to spend time taking photos, listing items, or answering questions. Loopi makes the process completely hassle-free. Sellers simply tell us the gender, category, and brand, and we’ll make an instant offer. You can choose your payout in cash or take credit to spend on our site with a bonus. Multiple items can be sold within seconds, with no waiting around. There’s nothing else like it in the UK – Loopi is the simple, modern way to clear out your wardrobe and make money, fast.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

6256 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Size advertised was different to size…

Size advertised was different to size delivered.
Already posted it back via post office.
You can offer me a credit voucher of the postage ( £5.75). Have bought lots of good stuff through you in the past and like your offering.
Trousers had Italian labels, so hard to understand size?

7 ottobre 2025
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Risposta di Loopi

Hi Tony,

I am so sorry to hear this and of your disappointment.

If an item is found to be the incorrect size, we can provide you with a pre paid returns label.

We'd be more than happy to assist you further with this if you'd like to email us info@loopi.com

Kind regards,
Rebecca @ Loopi

Valutata 1 stelle su 5

Ordered 2 pairs of levis 30 waist 32…

Ordered 2 pairs of levis 30 waist 32 leg
Got 1 pair and the other was 32 waist 34 leg
Not happy, wont be using you again

4 ottobre 2025
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Risposta di Loopi

Hi Shane,

I am sorry to hear this. I have just checked our emails but we have not heard from you regarding the issue. We are always more than happy to arrange a return for you should you not receive the correct item or if there is a problem with your order. Please email us info@loopi.com and we will be able to resolve the issue for you.

Kind regards,
Rebecca @ Loopi

Valutata 5 stelle su 5

First time using the service and was…

First time using the service and was pleasantly surprised with comms, service and ease of use.

I did make a mistake choosing item size, totally my fault but worked well in the end as item isn't restrictive in use.

9 marzo 2025
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Risposta di Loopi

Hi Carl,

Thanks a million for your great review!

We are over the moon that you had a great experience with us. We are always on hand should you need any assistance in the future. Can't wait to see you back.

info@loopi.com

Kind regards,
Rebecca @ Loopi

Valutata 5 stelle su 5

Good quick

Good quick. Delivery
No issues atall. 👍

21 luglio 2025
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Risposta di Loopi

Hi There,

Wow, thank you! Your feedback really made our day! So chuffed you enjoyed it—see you soon! 🌟

Kind regards,
Rebecca @ Loopi

Valutata 5 stelle su 5

Always great choice and service from…

Always great choice and service from Loopi. Very happy with the items I have received.

23 settembre 2025
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Risposta di Loopi

Hi James,

Cheers! You’ve made our day! We can’t wait to have you back for round two! 😄

Kind regards,
Rebecca @ Loopi

Valutata 5 stelle su 5

Great value for money

Great value for money

22 settembre 2025
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Risposta di Loopi

Hi Karen,

You’re brilliant! Thanks for the glowing feedback—we’re so happy you enjoyed it! 🙌

Kind regards,
Rebecca @Loopi

Valutata 5 stelle su 5

I ordered an item which has a rip on…

I ordered an item which has a rip on the sleeve I explained to cs and was given the option of money back and RM picked it up so far so good

29 settembre 2025
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Risposta di Loopi

Hi Rebecca,

You’re a gem! Thanks for the lovely feedback. We’re already looking forward to your next visit! 🎉 We are over the moon that we could resolve any issues for you.

Kind regards,
Rebec ca @ Loopi

Valutata 4 stelle su 5

Really pleased with my purchase

Really pleased with my purchase. Levi’s still look stylish and robust, would highly recommend buying seconds from this site.

6 maggio 2025
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Risposta di Loopi

Hi Marianna,

Thank you so much for your lovely review. We are over the moon that you are happy with your order. Hope to see you back again soon.

Kind regards,
Rebecca @Loopi

Valutata 5 stelle su 5

Loopi provided a great service for the…

Loopi provided a great service for the 2nd hand clothing which I bought for a fraction of the R.R.P. I would recommend Loopi to all of my friends and family.

1 aprile 2025
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Risposta di Loopi

Hi Nigel,

Thanks so much for your brilliant review. Your feedback really made our day! So chuffed you enjoyed it—see you soon! 🌟

Kind regards,
Rebecca @ Loopi

Valutata 5 stelle su 5

I'm very happy with my latest purchase

I'm very happy with my latest purchase, it's exactly as it was described and exactly as it looked in the photos on the website. As usual, my order was picked, packed, shipped and delivered in good time!

One very happy customer here, thank you 😊

22 settembre 2025
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Risposta di Loopi

Hi James,

Thank you so much for your great, detailed review. We are thrilled that you are happy with your order and that it was delivered on time. Can't wait to see you back again.

Kind regards,
Rebecca @ Loopi

Valutata 5 stelle su 5

Asalways super quick delivery

Asalways super quick delivery, super quality, super price.

19 settembre 2025
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Risposta di Loopi

Hi Craig,

Thanks so much for your fantastic review. We are over the moon that we managed to impress you. Hope to see you back soon.

Kind regards,
Rebecca @ Loopi

Valutata 1 stelle su 5

Clothes smell like vomit

17 settembre 2025
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Risposta di Loopi

Hi George,

Thanks for your review. i have just gone over our communication and i believe you told me that your parcel was left in the rain by Royal Mail and the package was damaged during transit.

As i said, your items were absolutely not sent in the condition you received them in and we sincerely apologised.
If there is any question about the condition of our items when being packed, our dispatch team will always flag the issue with myself. I also offered you a free return and a full refund for the items once they arrive back to which we have received no response.

We are always very happy to provide our customers with a pre paid returns label should the items not be as described. Please use the label provided and a full refund will be issued when the items arrive back with us.

Kind regards,
Rebecca @ Loopi

Valutata 5 stelle su 5

Happy person.

I'm totally happy with my experience as usual.

17 settembre 2025
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Risposta di Loopi

Hi Phil,

Thanks so much for your fab review. We are over the moon that you have had another great experience with Loopi. We hope we continue to impress you. We look forward to seeing you again.

Kind regards,
Rebecca @ Loopi

Valutata 4 stelle su 5

Great products

Great products. Once received the wrong item but I was sent the right one as soon as I emailed loopi

6 settembre 2025
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Risposta di Loopi

Hi Jack,

Thanks so much for your honest and positive review. We hope to see you back again soon.

Kind regards,
Rebecca @ Loopi

Valutata 5 stelle su 5

Save CO2 footprint

1 settembre 2025
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Risposta di Loopi

Hi There,

Thanks so much for your great review! We look forward to your next visit.

Kind regards,
Rebecca @ Loopi

Valutata 3 stelle su 5

Lots of choice

Lots of choice, great prices and quick delivery! Only issue I’ve had is one shirt was very obviously damaged by loopi, there was surface cuts on the sleeve which when washed got significantly worse, having worked in packaging before it looked a lot like a slash from a box cutter or blade used when opening bulk clothing parcels. Bit disappointing tbh but won’t stop me shopping here as the prices are good and the choice is varied

22 luglio 2025
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Risposta di Loopi

Hi There,

I am so sorry to hear this. If you notice anything like this, please do email us and we'll do our very best to resolve any issues for you. Thank you for the positive review though, we are very grateful.

Kind regards,
Rebecca @ Loopi

Valutata 5 stelle su 5

Fantastic experience with Loopi

Fantastic experience with Loopi. Website was very easy to navigate and ordering and payment process was quick and without any issues. Items were despatched and delivered in the timescale advised. I couldn't fault Loopi for their service. Highly recommended.

30 agosto 2025
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Risposta di Loopi

Hi Shelia,

Thank you very much for your fantastic review. We are over the moon that you loved shopping with us. We can't wait to see you back.

Kind regards,
Rebecca @ Loopi

Valutata 5 stelle su 5

Perfect

Fast delivery, item perfectly matched the description. Looks and fits great. Would do business again A++

6 settembre 2025
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Risposta di Loopi

Hi Guy,

Thanks so much for your lovely review. We are very happy that you had such a positive experience with us. We really hope to see you back again soon.

Kind regards,
Rebecca @ Loopi

Valutata 5 stelle su 5

Quick to respond, in favour of the customer, to a complaint

The trainers I ordered came with a noticeable stain on the uppers which I photographed and emailed to Loopi. Their response was almost immediate offering me the option to return the trainers or receive a 50% refund. As the fit was perfect, I kept the trainers and my refund was paid promptly.

29 agosto 2025
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Risposta di Loopi

Hi Amanda,

Thanks so much for your positive review. We are so glad we could resolve the issue for you. We are always on hand to answer any queries and resolve any issues for you. We do hope to see you back soon.

Kind regards,
Rebecca @ Loopi

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