Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ordered a pair of Chanel flats recently, they arrived beautifully wrapped couple of days later. Have been a huge fan of Loop for a while now, the platform always surprises with amazing curation of rec... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The process of selling with loop generation is so smooth. Everything is organised and payments are always done on time. The staff is always willing to help and the prices offered are always better tha... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Super easy and positive selling experience with Loop generation. Staff are very attentive and friendly, made the whole process seamless. Would highly recommend to all looking to rotate some pieces in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have to be honest. I never bought anything second hand before Loop Generation. I had all kinds of prejudice when it came to second hand and Loop proved me wrong and exceeded all my expectati... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

Loop Generation offers desirable pre-loved designer fashion and beauty. We aim to contribute to the circular-fashion economy and sustainability by keeping fashion items in constant loop. Join us!


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

70 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quick postage accurate description will…

Quick postage accurate description will shop there again!

16 aprile 2024
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Risposta di Loop Generation

Thank so much Amy! We are happy to hear that you had a positive experience shopping with us. If you happen to be in London please stop by our newly opened store at 171-175 Draycott Avenue in Chelsea (SW3 3AJ). Stella

Valutata 5 stelle su 5

Perfect

Perfect, item as described, thank you 👍

12 aprile 2024
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Risposta di Loop Generation

Thanks so much! We are looking forward to helping you in the future, and we are so happy to hear that your experience was positive. Stella

Valutata 5 stelle su 5

Fast delivery

Fast delivery, good packaging great service

21 marzo 2024
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Risposta di Loop Generation

Thanks for the review. We are hoping you will enjoy your purchase with Loop Generation. Stella

Valutata 5 stelle su 5

My bag came as described and was in excellent condition

The bag was exactly as described in mint condition, and absolutely beautiful when it came. I was a little disappointed with all of the duties and taxes that were added after including import fees but once I got my bag, it completely removed that disappointment because the bag was so perfect.

15 febbraio 2024
Valutata 5 stelle su 5

Item honestly described better then I…

Item honestly described better then I thought. Price was amazing it was well packed safely and didn't have to wait to long to receive it.

4 febbraio 2024
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Risposta di Loop Generation

Paul,
Thank you for your positive review! We are thrilled that you had an enjoyable experience with Loop Generation and appreciate you supporting sustainable fashion and the second-hand industry. Customers like you make our eco-friendly mission possible.

Valutata 4 stelle su 5

Very good price and and even better condition item.

I am please with item received. However, the item came in a squashed box, this could be down to the courier service used. Smaller boxes would suffice and better wrapping of item.

6 febbraio 2024
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Risposta di Loop Generation

Thank you for your review. We are happy to hear you enjoyed shopping with Loop Generation, but apologize the item arrived in poor condition. I have notified our fulfillment team so we can prevent this in the future. We appreciate you supporting sustainable fashion!

Valutata 5 stelle su 5

Pre loved gems

Just brilliant! A go to platform to treat yourself to that special pre loved piece!

4 febbraio 2024
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Risposta di Loop Generation

Rachel, thank you for providing this review and for supporting sustainable fashion by shopping pre-loved. We are delighted you enjoyed your shopping experience with Loop Generation.

Valutata 5 stelle su 5

Highly recommended!!

Great communication, item exactly as described ..really pleased

18 gennaio 2024
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Risposta di Loop Generation

Lee, thank you for taking the time to provide this feedback. We greatly value your support for sustainable fashion.

Valutata 5 stelle su 5

Happy with my purchase

I am very happy with my purchase. It is good quality despite being pre-loved. The company also responded to my question promptly. I am also pleased that my purchase has benefited the environment apart from reducing waste but also planting one tree.
I completely agree with Loop Generation's mission to contribute to the circular fashion economy and sustainability.

10 gennaio 2024
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Risposta di Loop Generation

Thank you so much for such a wonderful feedback! We really appreciate it and we are looking forward to seeing you in our store again soon!

Valutata 5 stelle su 5

Gorgeous designer pieces and Josh is…

Gorgeous designer pieces and Josh is the loveliest and takes his time to walk through each piece with you and have fun with styling! Love love love

15 gennaio 2024
Non scritta su invito
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Risposta di Loop Generation

Thank you so much Caroline. We are happy to hear that you had a positive experience in the store today. We will make sure to forward your feedback to Josh. Looking forward to seeing you in our store again soon. Warmest wishes, Anastazja | Customer Service Assistant

Valutata 5 stelle su 5

I buy and sell with Loop since the very…

I buy and sell with Loop since the very beginning and i must say that i'm truly satisfied.The team is amazing, helpful and professional.Absolutely love each piece i bought there(mostly brand new things or worn with care).See you soon Loop!

13 gennaio 2024
Non scritta su invito
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Risposta di Loop Generation

Thank you so much Pawel. We are extremely happy to see loyal customers from around the globe appreciating our edit and work. Warmest wishes, Anastazja | Customer Service Assistant

Valutata 5 stelle su 5

I have to be honest

I have to be honest. I never bought anything second hand before Loop Generation.
I had all kinds of prejudice when it came to second hand and Loop proved me wrong and exceeded all my expectation.

Thank you for creating awareness around sustainability and making it gorgeous.

See you next time I’m in London.

Regards from Copenhagen.

23 dicembre 2023
Non scritta su invito
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Risposta di Loop Generation

We are very humbled by your feedback Mucahit. Hearing that you opened up to shopping secondhand fashion is a validation of our mission and work. We are looking forward to welcoming you again soon in our store. Warmest wishes, Anastazja | Customer Service Assistant

Valutata 5 stelle su 5

Website easy to navigate/Product good

Website easy to navigate, prompt delivery, and product a quality item. Givenshy shower gel fairly thick, lathers well, and with a pleasant aroma. Well satisfied.

3 gennaio 2024
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Risposta di Loop Generation

Thanks a lot Dan! We are happy to hear that you appreciated the service and the product. Warmest wishes, Anastazja | Customer Service Assistant

Valutata 5 stelle su 5

I really love selling with Loop

I really love selling with Loop. The team are amazing; super responsive and professional. They all work really hard to make the selling experience the best it can be. I look forward to moving forward with them as they grow.
Em xxx

11 gennaio 2024
Non scritta su invito
Logo di Loop Generation

Risposta di Loop Generation

Dear Emma. Thank you so much for your feedback. We are happy to hear that you are enjoying the experience of selling with us. We are looking forward to finding a new home for your designer, preloved pieces. Warmest wishes, Anastazja | Customer Service Assistant

Valutata 5 stelle su 5

Top notch customer service

Top notch customer service, outstanding clothing.
I was delighted. An excellent experience. I will definitely shop here again.

18 dicembre 2023
Logo di Loop Generation

Risposta di Loop Generation

We are glad to hear that you enjoyed the experience of shopping with us. We are looking forward to welcoming you again soon in our store. Warmest wishes, Anastazja | Customer Service Assistant

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

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La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

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