Yes completely satisfied would like a date for when I can expect my next delivery Thanks.
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Usually no problems. The staff are all very friendly and easy to talk with. However on this occasion I failed an application after putting down a deposit and I couldn’t get an immediate refund as the... Leggi di più
L'azienda ha risposto
So I purchased the Marilyn Monroe coin and I didn’t realise but they had sent me the entire set thinking I wanted them and wanted a payment plan for them instead of me just having the one coin which i... Leggi di più
L'azienda ha risposto
I'm so grateful for the help Jayne Thomas gave me, I just couldn't find a way to change something and she replied to my message and was able to do it. Jayne even let me know when it was completed so a... Leggi di più
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Dettagli dell'azienda
Informazioni su The London Mint Office
Scritti dall'azienda
About The London
Mint Office
Putting history in your hands! Whether you’re an avid numismatist or just beginning your coin collecting journey, The London Mint Office is here to help you discover stories of the past, and enhance your collection through the art of coinage.
We are a trusted and respected partner for a large number of British coin collectors, and The London Mint Office has become one of the leading sources in the numismatic community through long grown partnerships with major mints and national banks from across the globe.
Visit Our Website Contact Us• Exclusive Access: Gain access to a wide range of exclusive and limited-edition coins, sourced from renowned mints around the world.
• Expertise and Guidance: Benefit from our deep understanding of numismatics. Our specialists are here to provide insights and advice on building a meaningful collection.
• Community Engagement: Join a thriving community of like-minded enthusiasts. Participate in events and discussions that celebrate the art and history of coin collecting.
Frequently Asked QuestionsCoin collecting is an age-old hobby that has fascinated mankind for centuries. With unrivaled expertise in the numismatic world, we are committed to offering unique and timeless pieces that are sure to not only enhance your collection, but knowledge too! Whether you're looking for rare and historic pieces, or simply wish to explore the beauty and diversity of minted coins, our expert team is here to guide you every step of the way.
Learn & Discover
The London Mint Office Guarantees
Whether it’s a new issue commemorative or a historic gold sovereign, you can be assured that the quality, craftsmanship and authenticity of each individual coin or medal you purchase with us is guaranteed.
At The London Mint Office, we pride ourselves on being able to offer our customers the very best in collectable coins from both the modern and ancient worlds. Equally, we pride ourselves on the quality of each and every item we sell.
Every purchase you make is covered by our 14-day No Quibble Money Back Guarantee. This means that if for any reason you are less than satisfied with any purchase from us you can return it within 14 days and we will offer you a replacement (subject to availability) or a full refund, no questions asked.
Informazioni di contatto
Carew Street 1, SE5 9DF, London, Regno Unito
- 03300241001
- customercare@londonmintoffice.org
- londonmintoffice.org
4,6
Eccellente
11K recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 93% delle recensioni negative ricevute
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
These items are excellent.
These items are excellent. Product detail and quality are superb, so pleased I decided to order them.
20 giugno 2026
Non scritta su invito
Risposta di The London Mint Office
Hi Mr Chance
Thank you for your wonderful review! We're delighted to hear you’re so pleased with your items and that the product detail and quality met your expectations. We really appreciate your support and hope you enjoy your collection!
Have a fantastic day.
Many Thanks
Laura, Customer Experience Advisor.
London Mint Review
The delivery was very quick and I was very pleased with my order!
2 luglio 2026
Non scritta su invito
Risposta di The London Mint Office
Hi Jurgen
Thank you for your lovely review! We're delighted to hear your order arrived quickly and that you were pleased with your purchase. We really appreciate your support!
Have a wonderful day.
Many Thanks
Laura, Customer Experience Advisor.
It was fine thanks
It was fine thanks, delivered quickly and nicely presented.
20 giugno 2026
Non scritta su invito
Risposta di The London Mint Office
Hi Linda
Thank you for your review! We're pleased to hear your order arrived quickly and was nicely presented. We appreciate your support and hope you enjoy your purchase!
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Good service
2 luglio 2026
Non scritta su invito
Risposta di The London Mint Office
Hi Mr Bailey
Thank you for your 5* review! We're pleased to hear you received good service and we appreciate your support.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
The coin was very good but was very…
The coin was very good but was very disappointed that I did not get a certificate of authenticity.
Tried contacting but no use
23 giugno 2026
Risposta di The London Mint Office
Good Morning Alistair,
Thank you for taking the time to leave your review.
We're pleased to hear that you were happy with your coin, although we're sorry to learn of your disappointment regarding the certificate of authenticity and that you were unable to get the assistance you were looking for.
The version of the coin purchased does not include a certificate of authenticity, as this is a feature included with the upgraded edition. We appreciate this may not have been as clear as it could have been, and we'll take your feedback on board.
If you still have any questions about your purchase or the different editions available, please contact our Customer Experience Team on 0330 024 1001 and we'll be happy to help.
Kind Regards,
Tanith
Customer Experience Manager
The product is very good
The product is very good, and let us know about the availability of it.
22 giugno 2026
Risposta di The London Mint Office
Hi Lydia
Thank you for your great review! We're delighted to hear you’re pleased with the product and that our updates on availability were helpful. We appreciate your support!
Have a wonderful day.
Many Thanks
Laura, Customer Experience Advisor.
I’m trying to get in my account but i…
I’m trying to get in my account but i can’t can u help me out please.
6 luglio 2026
Non scritta su invito
Risposta di The London Mint Office
Hi Mick
Thank you for your 5* review! I have requested further information via Trustpilot to allow me to assist you further. Alternatively, you can send us at customercare@londonmintoffice.org and a member of our customer experience team will be happy to help.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
I couldn't believe how quickly and…
I couldn't believe how quickly and efficiently you got the Marylin Monroe coin to me, God
I was astonished at the quality and effevesense of the presentation of such a beautiful coin and packaging she is boss.
Thank you so much British Mint Company. GOD Nigel Julian 09 05 1959
6 luglio 2026
Non scritta su invito
Risposta di The London Mint Office
Hi Nigel
Thank you so much for your wonderful review! We're delighted to hear how impressed you were with the speed of delivery and the presentation of your Marilyn Monroe coin. It's fantastic to know that both the quality of the coin and its packaging exceeded your expectations. Thank you for your support!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Always nice to get something for only…
Always nice to get something for only postage/delivery.
Great quality and didn't get hassled to buy the complete collection.
6 luglio 2026
Non scritta su invito
Risposta di The London Mint Office
Hi Wolfiet
Thank you for your lovely review! We're so pleased you were happy with the quality of your item and appreciated our no pressure approach. We hope you enjoy your purchase, and thank you for your support.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Excellent service x
28 giugno 2026
Risposta di The London Mint Office
Hi Trinette
Thank you for your kind review! We're delighted to hear you received excellent service. We really appreciate your support.
Have a fantastic day.
Many Thanks
Laura, Customer Experience Advisor.
Risposta di The London Mint Office
Hi Simon
Thank you for your great review! We're delighted to hear you had a positive experience with us and that you're pleased with the quality of our products. We really appreciate your support.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Wonderful coins
Wonderful coins, beautifully designed and delivered on time. Highly rated!
1 luglio 2026
Non scritta su invito
Risposta di The London Mint Office
Hi Tim
Thank you for your wonderful review! We're delighted to hear you love the design of your coins and that they arrived on time. We really appreciate your kind words and your recommendation.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Great employees
Whenever I speak with someone, they are always polite, friendly, and very helpful.
5 luglio 2026
Non scritta su invito
Risposta di The London Mint Office
Hi Irene
Thank you for your kind review! We're delighted to hear our team has consistently been polite, friendly, and helpful whenever you've contacted us. We really appreciate your feedback and your support.
Have a wonderful day.
Many Thanks
Laura, Customer Experience Advisor.
King Charles 111 pound note
Very pleased with the note. Excellent service. Unexpected surprise.
2 luglio 2026
Non scritta su invito
Risposta di The London Mint Office
Hi Melvyn
Thank you for your wonderful review! We're delighted to hear you're so pleased with your King Charles III banknote and the service you received. Thank you for choosing The London Mint Office.
Have a fantastic day.
Many Thanks
Laura, Customer Experience Advisor.
No I don’t wish to tell you
5 luglio 2026
Non scritta su invito
Risposta di The London Mint Office
Hi Allan
Thank you for your review. If you require any assistance please do not hesitate to reach out and we will be happy to help.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Came before delivery due date in good…
Came before delivery due date in good condition and an excellent presentation box.
2 luglio 2026
Non scritta su invito
Risposta di The London Mint Office
Hi Richard
Thank you for your wonderful review! We're delighted to hear your order arrived ahead of schedule, in excellent condition, and that you were pleased with the quality of the presentation box. Thank you for your support.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Good quality product well presented…
Good quality product well presented fast delivery if you order just the promotion product you get a nice keep sake for just the price of postage.
3 luglio 2026
Non scritta su invito
Risposta di The London Mint Office
Hi Gary
Thank you for your lovely review! We're delighted to hear you were pleased with the quality, presentation, and fast delivery of your order. It's great to know you enjoyed our promotional offer and found it to be such a worthwhile keepsake. Thank you for your support.
Many Thanks
Laura, Customer Experience Advisor.
The phone call that led me to consider…
The phone call that led me to consider the purchase was extremely misleading. I feel like I was told a complete pack of lies my the salesman on the phone. Not happy with what was posted to me at all and it will be returned. I won't be considering another purchase.
26 giugno 2026
Risposta di The London Mint Office
Good Morning Lee,
Thank you for sharing your feedback. We're sorry to hear that your experience has left you feeling disappointed.
Customer satisfaction is important to us, and while we're sorry this purchase wasn't right for you, we're pleased to assist with your return and ensure it's dealt with as quickly as possible.
We wish you all the best.
Kind Regards,
Tanith,
Customer Experience Manager
Risposta di The London Mint Office
Hi Ali
Thank you for your 5* review! We're truly glad to hear you had such a positive experience with our service. Thank you for your kind words.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Risposta di The London Mint Office
Hi Lance
Thank you for your kind review! We're delighted to hear our team was friendly and helpful, and that you're pleased with the quality of our products. Thank you for choosing The London Mint Office.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
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