Londonfurnitureoutlet Recensioni 

32
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

We found LFO online and then did a quick visit out to the Hackney show room. The team were super helpful in pointing out which sofas had a similar look and feel to help us decide (they were right!).... Leggi di più

Valutata 4 stelle su 5

WhatsApp order and cash on delivery I was unsure.had to get in touch on the day as I didnt get the phone call in the morning as stated but Emma helped out and chased the delivery men they did call an... Leggi di più

Valutata 5 stelle su 5

Amma was the lady that helped me on the phone & made the process of buying & collection of items easy. It was nice to have someone so helpful, & who had a good knowledgeable about the furniture & the... Leggi di più

Valutata 5 stelle su 5

Great Service, messaged about a sofa on Watsapp, advised to do a video showing route into the room. Advised sofa would be too big to go through the hallway. Asked for another similar product wh... Leggi di più

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Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

32 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(32)

8 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Good experience

WhatsApp order and cash on delivery I was unsure.had to get in touch on the day as I didnt get the phone call in the morning as stated but Emma helped out and chased the delivery men they did call and I got my 2 and three seater settees so turned out all good in the end I do have the app so if I do need anything else in the future I will look here first

19 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service, quality sofa!

We found LFO online and then did a quick visit out to the Hackney show room. The team were super helpful in pointing out which sofas had a similar look and feel to help us decide (they were right!). We measured up a couple weeks later in our new space and then placed an order over WhatsApp paying via credit card with a secure payment link (and received an invoice to my email too). Team are super helpful and responsive to questions and Ryan and Jerry were amazing on delivery, building the sofa for us in 20 minutes and taking all the packing with them too. Our sofa was a very reasonable price for the size and quality, and looks amazing in our space. We are very happy and would recommend LFO for great value, fast delivery sofas!

27 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service

Amma was the lady that helped me on the phone & made the process of buying & collection of items easy. It was nice to have someone so helpful, & who had a good knowledgeable about the furniture & the company e.g the dining table had an anti bactrial top. I'm now purchasing more items from the store & telling friends about the good quality of items.

6 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Lovely customer service and reliable…

Lovely customer service and reliable fast team sofa was places in room and complete in minutes. Love my sofa

24 aprile 2026
Non scritta su invito
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Risposta di Londonfurnitureoutlet

Thank you for your lovely review Cara! You were an absolute pleasure to deal with and your sofa looks great in your new home, glad we could help x

Valutata 5 stelle su 5

Great service

Great service.
I had a awful experience with a previous company. I was looking for a sofa and for it to be delivered asap as I was without a sofa I had my sofa delivered within a day. Delivery men was great set it all up for me.
Will definitely be using this company again.

12 novembre 2025
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Risposta di Londonfurnitureoutlet

Hi Kirstie,

Thank you so much for your lovely review. We were so glad to be able to help you get a new sofa sorted at such short notice. We are thrilled that you love your new sofa! Enjoy it!

Thank you
London Furniture Outlet Team

Valutata 5 stelle su 5

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Martin!

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Martin!

I had two wardrobes delivered from London Furniture Outlet, and Martin handled the entire delivery and assembly process by himself — no help whatsoever. He arrived exactly on time, fully prepared, and got straight to work. What truly stood out was his professionalism: Martin was extremely polite, respectful, and clearly takes pride in what he does.

Despite the size and complexity of the wardrobes, he assembled both efficiently and to a very high standard. It’s rare to come across someone this dependable and skilled. I couldn’t be happier with the service — highly recommended!

6 agosto 2025
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Risposta di Londonfurnitureoutlet

Hi Renee,

We will be sure to pass these comments onto Martin our wardrobe installer. We are absolutely thrilled to hear about our customers experience with us at London Furniture Outlet especially when they are as positive as yours seem to have been! Enjoy your new wardrobes!

Thank you
London Furniture Outlet Team

Valutata 5 stelle su 5

10/10 experience with London furniture…

10/10 experience with London furniture outlet. The showroom was amazing and the delivery team was very polite and helpful. I got my sofa within a week of ordering ! I Would definitely recommend.

22 luglio 2025
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Risposta di Londonfurnitureoutlet

Thank you for your great review. We truly appreciate all feedback and are thrilled to learn you had a pleasant experience.

Thanks again
London Furniture Outlet Team

Valutata 5 stelle su 5

What a great find

What a great find! Large showroom with loads of choice of fabrics and colours. Really good quality furniture for great prices. Furnished our daughters whole flat with everything needed from bed and mattress to sofa and wardrobes. The added bonus of not needing to worry about assembly as delivery and assembly was included and the two guys who came to do it couldn’t have been more capable and friendly.
Extremely helpful staff. Highly recommend

14 luglio 2025
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Risposta di Londonfurnitureoutlet

Hello Tracey,

Your review is greatly appreciated, thank you for taking the time to leave one. It was our pleasure being able to help you and your daughter! We hope to see you again soon!

Thank you
London Furniture Outlet Team

Valutata 5 stelle su 5

The best company

The best company! Love love love my new bed and sofa! Went for a new sofa and managed to get my bed here aswell for less than I originally was going to spend on a sofa at another shop! When I need furniture I’ll definately be back. Thank you all xx

30 luglio 2025
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Risposta di Londonfurnitureoutlet

Ellie thank you so much for the review. We really do pride ourselves on keeping our prices low and our quality high so we are pleased to see you was able to purchase multiple items within your budget.

Thank you
London Furniture Outlet Team

Valutata 5 stelle su 5

Thank you

Brilliant experience from meeting billy at the showroom to Ryan a Jerry arriving with my new sofa all within 48 hours. Fantastic

24 luglio 2025
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Risposta di Londonfurnitureoutlet

Hi Jake,

Thank you for your lovely review. It was our pleasure to be able to help you find a suitable sofa and are glad to learn you had a positive experience here at London Furniture Outlet

Thank you
London Furniture Outlet Team

Valutata 5 stelle su 5

Fantastic service

Fantastic service - quality of the furniture purchased was excellent!
Delivery guys were great, tidy, on time and follow up on query was dealt with efficiently!
100% service delivered

12 giugno 2025
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Risposta di Londonfurnitureoutlet

Hi Tanya,

Your review really does mean a great deal to us so we appreciate you taking the time to leave one. It is always lovely to hear when a customer is pleased with the items and service we provide. We hope you are enjoying your new furniture and hope to see you again soon

Thank you
London Furniture Outlet Team

Valutata 1 stelle su 5

POOR CUSTOMER SERVICE

Over the past four years, my experience with this company's customer service has been exceptionally poor. In 2021, my wardrobe door wouldn't close, and it took them seven months to address the issue. Additionally, my wardrobe rack has broken three times. The second time Martin came to fix it, the job
wasn't done properly, and my concerns were ignored. It broke again last week, and my frustration was met with no apology or explanation for the recurring problem, nor any offer to fix it when I asked. The replies were blunt, and my message was essentially ignored, especially by the person I spoke to on the phone. Everything I said was dismissed, and I was simply told I would receive a refund. Now, I'm left with a broken rail and my clothes piled at the bottom of my wardrobe.

RESPONSE TO YOUR REPLY: It's convenient that you're responding with this now, but you ignored my whole Instagram message where I clearly stated I wanted a repair, not a just refund. It seems a bad review was the only way to get your attention, and even then, your response feels dishonest and like you're trying to shift the blame.

19 luglio 2025
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Risposta di Londonfurnitureoutlet

Hi Jessica,

Thank you for taking your time to leave us a review. We are sorry you feel this way, we were under the impression this was resolved yesterday when you accepted an offer of a 50% refund for the repair call out fee. When you originally purchased the wardrobe and encountered some issues we were more than happy to resolve them for you free of charge as gestures of good will. As the wardrobe was then repeatedly being broken due to misuse or over loading we then had to apply a repair charge, as we do with every customer. We hope you appreciate that this covers the cost of any parts required and the installers time.

We sell and assemble high volumes of these wardrobes everyday and believe that over 99% of our customers are not only satisfied with our product and service but they are genuinely happy with it and would recommend. As with every small business as
much as you try you will never satisfy a full 100% of your customer base, we are sorry to learn that on this occasion you do not feel satisfied however we do believe we tried to be as accommodating as possible and therefore a partial refund was the only option left

King regards,
London Furniture Outlet Team

Valutata 5 stelle su 5

I’m really happy with my recent…

I’m really happy with my recent purchase of bedroom furniture. The customer service was excellent. The delivery service and fitting were great the guy was very friendly. Really happy will definitely recommend it to friends and family. Thanks

7 luglio 2025
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Risposta di Londonfurnitureoutlet

Good evening Jusna,

Thank you for your kind words, we will be sure to pass these on to all of our team. Enjoy your new furniture and we hope you deal with you again in the future

Thank you
London Furniture Outlet Team

Valutata 5 stelle su 5

A very unpretentious company

A very unpretentious company, Very professional in their approach to the customer coupled with a sincere willingness to help and support. We ordered a recliner which was reasonable and affordable in price compared to others. We are very happy with the product and especially the delivery men who were so efficient and obliging in putting it together in no time. Job well done. A real gem to find if are looking for furniture. Well done to Billy and his team!

20 giugno 2025
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Risposta di Londonfurnitureoutlet

Hi Rosemarie,

Your feedback means a great deal to us and we are thrilled to learn you enjoyed your sofa purchasing experience with us as much as you are enjoying your new sofa! Thank you so much for taking the time to leave us a review it is greatly appreciated!

Thanks again

London Furniture Outlet Team

Valutata 5 stelle su 5

Thank you so much to Ryan& Harry for…

Thank you so much to Ryan& Harry for delivering my new sofa! Speedy delivery, very friendly and filled me with so much confidence when fitting. Sofa is gorgeous and looks even better in person than it did online!

21 giugno 2025
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Risposta di Londonfurnitureoutlet

Hey Chloe,

Thank you for your kind words we will be sure to pass them onto Ryan and Harry. We are over the moon to hear about your excellent experience with us! We hope you are thoroughly enjoying your new sofa!!

London Furniture Outlet Team

Valutata 5 stelle su 5

Amazing service from the company ,from…

Amazing service from the company ,from order to delivery.Very professional and friendly staff.I ordered on Saturday and received my sofa within days, which was amazing.Good quality sofa and very good price.The delivery guys was exceptional,professional,took shoes off and really friendly.Thank you guys for the service

19 giugno 2025
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Risposta di Londonfurnitureoutlet

Hi Bernice,

We truly appreciate you taking your time to leave us a review. Our main aim is to keep prices low, quality high, delivery times as fast as possible and our customer service at an exceptional standard. It looks like this is exactly what we provided for you and we are thrilled to hear it! Thanks again Bernice, enjoy your new sofa!

London Furniture Outlet Team

Valutata 5 stelle su 5

Amazing company

Amazing company, friendly, reliable & very reasonable price wise, such great quality & customer service…. Can’t recommend enough
Thank you

2 giugno 2025
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Risposta di Londonfurnitureoutlet

Hi Jessica,

Thank you so much for your kind words, we appreciate your feedback and are glad your experience here at London Furniture Outlet was a great one!

London Furniture Outlet Team

Valutata 5 stelle su 5

Incredible experience

I went to London furniture outlet after being scammed online by a company who took my money and delivered a smelly disgusting sofa and then blocked me when I tried to contact them. The sofas these guys have in the showroom are unreal! It was honestly so hard to choose what one I liked more. We went for the ushape bishop sofa in a beige/sand colour and it was delivered and set up within a week. I honestly could not recommend these guys enough the sofas are amazing quality and incredibly comfortable. We love our sofa and have recommended LFO to all of our friends and family. Thank you guys!

1 marzo 2025
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Risposta di Londonfurnitureoutlet

Good evening Taylor, firstly thank you so much for taking the time to leave us a review this is greatly appreciated, and we are really glad we could help you find your perfect sofa. It was vital to us to ensure we had a showroom where customers can physically view and try sofas before committing to a purchase so we are glad you found this such a pleasant experience. Thanks again for your custom!

Valutata 5 stelle su 5

Amazing costumes service

Amazing costumes service, went there today and bought a sofa and a mattress.
They will deliverer to me tomorrow with not extra charge.
I will recommend for sure.

22 aprile 2025
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Risposta di Londonfurnitureoutlet

Hi Matteo,

Thank you so much for your kind words, we were thrilled to be able to help at short notice. We hope you enjoy your new items!

London Furniture Outlet Team

Valutata 5 stelle su 5

Brilliant service from Beginning to End…

Brilliant service from Beginning to End .
I looked online to see the bed and mattress that I was looking for and found one that was in my price range . As i was local to the warehouse I decided to give them a visit and pick my material colour out and lay on the mattress that I liked . Billy I think was the owner explained about all the mattress’s so he helped me pick the right mattress for me .
We arranged a delivery date that suited me . On the day I got a phone call to give me the time and the delivery men arrived and fixed my new bed up .
I’m so happy with the whole experience so thank you Londonfurnitureoutlet I will be recommending you to my family and friends . Price wise you can not be beaten 👍👍

15 aprile 2025
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Risposta di Londonfurnitureoutlet

Hi Jennie,

Thank you for your lovely feedback, it was a pleasure for us to be able to help you get the right bed! We are thrilled to learn the whole process was smooth from start to finish. We hope to deal with you again soon

Thank you

London Furniture Outlet Team

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