Lola's - Walthamstow Recensioni 

198
•
TrustScore 4.5 su 5

4,7

Selborne Road, E17 7JR London, England, GB

•

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The birthday cake for my son was absolutely beautiful and exceeded all my expectations! 🎂💙 It looked stunning, tasted delicious, and every little detail was made with so much care. My son was so ha... Leggi di più

Valutata 5 stelle su 5

Tastes delicious, as though it was homemade! I like to bake myself and normally will for birthdays, but didn’t have the time. This was super easy to order - collection within a few days. It was decora... Leggi di più

Valutata 3 stelle su 5

the sponge was dry the small cup cake much better probably i should have gone for a vanilla sponge instead of chocolate one overall still a good cake.the sponge was left at room temperature for hours... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The cake( chocolate heaven) was indeed heavenly; it came beautifully and elegantly packed in a Lola cake box, in a Lola gift bag. The young lady at the Walthamstow Mall was pleasant, professional and... Leggi di più


Dettagli dell'azienda

  1. Pasticceria
  2. anche in
  3. Negozio di cupcake
  4. Panetteria
  5. Pasticceria per torte nuziali
  6. Servizio di asporto
  7. Servizio di ordini alimentari online

Informazioni su Lola's - Walthamstow

Scritti dall'azienda

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Scritti dall'azienda

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informazioni di contatto

  • Selborne Road, E17 7JR, London, England, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

198 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(198)

5812 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great cake for kids birthday party!

We ordered a cake for my son's birthday party and it was delicious. Big enough to feed 25 kids and at least 10 adults (or more). Lots of compliments on the design and how moist and delicious it was. Communication on when it was ready for pick up. Originally had thought it was slightly on the pricey side, but given the quality of the cake and the number of people if fed, would highly recommend!

19 aprile 2024
Valutata 5 stelle su 5

The chocolate heaven cake hit the spot

The cake( chocolate heaven) was indeed heavenly; it came beautifully and elegantly packed in a Lola cake box, in a Lola gift bag. The young lady at the Walthamstow Mall was pleasant, professional and kind. The cake contributed to my daughter enjoyuling her 18th birthday celebration. The whole family lost themselves in decent potions of he gorgeous cake. It was worth the price.

4 aprile 2024
Valutata 5 stelle su 5

Magical

Easy to order, fantastic choices and multiple collection points. Delicious and gorgeous presentation delivered exactly as requested by friendly staff. Adults and kids were equally impressed!

16 aprile 2024
Valutata 2 stelle su 5

Bring back the flavours

The company can improve by bringing their old selection back which had the best flavours now the selection is just so basic and it is very unfair that you have gotten rid of the best flavours. (Cupcakes)

18 aprile 2024
Logo di Lola's - Walthamstow

Risposta di Lola's - Walthamstow

Hello,

Thank you for taking time to share your feedback with us.

Some of our flavours are only seasonal and are being brought back on specific occasions, and our product development team are constantly working on bringing new exciting flavours in.

We also do look into our statistics, and sadly, even if the flavours are really good, they don't always sell as well as we would have liked it, which can lead to them being discontinued.

I will be sure to pass all of your comments to the relevant departments to review and take into consideration in the future.

If you wish to discuss this any further, please do get in touch with us at hello@lolascupcakes.com

I hope you have a lovely rest of your day.

Best wishes,
Marta

Valutata 5 stelle su 5

Excellent

Excellent - quick and easy pick-up with good communication. The cake was absolutely beautiful and delicious, and I think it was good value, too.

11 marzo 2024
Valutata 5 stelle su 5

Oh as usual my cake was superb.When I…

Oh as usual my cake was superb.When I go to pick up at the walthamstow mall..the sales girl was very helpful and gave me all the detail to sign in which I didn't know thanks to her...as for the cakes all the families loves it
Thanks u again lola

9 aprile 2024
Valutata 1 stelle su 5

Old Dry chocolate cake awful !!!!!

I bought a chocolate flavoured unicorn cake for my 4 year old daughter I paid over £40 for it.

It was absolutely awful hard and very dry. I had to give it back and to my disappointment Lola’s customer service is absolutely terrible they clearly saw that most of the cake was returned but refused to give me my money back and were only happy to offer me a replacement cake or a gift voucher.

I will not be buying from them again they are a terrible company with very poor can’t service skills I sent many emails that went back and forth a waste of my life

17 marzo 2024
Logo di Lola's - Walthamstow

Risposta di Lola's - Walthamstow

Hello Lubna,

Thank you for taking to share your review with us.

As soon as you got in touch with us to let us know about your concerns, we have arranged for the cake to be collected by our driver to test, so that this could be addressed.

Upon the inspection by our Head of Production, who did taste the cake, sadly, she did not find the cake to be dry or anything else being wrong with the sponge.

As a gesture of goodwill, we have offered you a replacement cake to be redeemed on a future occasion of your choice. As you found this solution not suitable, we have then offered an alternative solution in a form of gift voucher which you have accepted.

I am very sorry this experience have left you disappointed.

I hope you have a good rest of your day.

Kind regards,
Marta

Valutata 5 stelle su 5

100% recommend

Great experience, the cake was exactly like the picture for my son's 2nd birthday, packaged perfectly so it didn't mess up. The lovely staff called and waited a few minutes as I was stuck in traffic would 100% Recommend it.

13 marzo 2024
Valutata 5 stelle su 5

The go-to for birthday cakes

I ordered a birthday cake online for my 6-year-old twins. The choice was good (I went for a mermaid theme), clearly laid out with options easy to discern and choose e.g chocolate . I picked it up at a locajron not far from me and it was packaged and easy for me to carry in a large bag. The servers at 17 & Central branch of Lola’s were great. I think the price was reasonable too.

13 marzo 2024
Valutata 5 stelle su 5

Moist, fresh, delicious. Definitely a crowd pleaser!

This cake was a congratulations on your engagement cake for my sister and brother in law. The cake was absolutely gorgeous, the hand piped message was beautifully written and the taste of the cake was phenomenal, it was rich, moist, creamy and 100% fresh.
Thankyou lola's cupcakes for making this occasion all the more special. This isn't the first time i have ordered from here and it certainly will not be the last!

16 febbraio 2024

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più