Lola's - Lola's Victoria Recensioni 

323
•
TrustScore 4.5 su 5

4,6

Victoria Place, 115 Buckingham Palace Road, SW1W 9SJ London, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered a selection of cupcakes for my daughter’s birthday as we only wanted a small cake, I was not disappointed. The cupcakes were absolutely delicious and so cute, they made a change from a cake... Leggi di più

Valutata 5 stelle su 5

Amazing cake raspberry and white chocolate as always our go to. Easy pick up but was a struggle to find the collection store in Victoria. Good vegan options available picked up some as collected the c... Leggi di più

Valutata 5 stelle su 5

Really great communication from start to finish. I ordered a load f cupcake for a corporate function, Macy and Chris were superstars. They were professional and made everything seamless. The delivery... Leggi di più

Valutata 5 stelle su 5

The process of ordering online and collecting at Victoria was super straightforward, even at short notice. The fact that I could also include candles made things much simpler for me. The gluten and... Leggi di più


Dettagli dell'azienda

  1. Pasticceria
  2. anche in
  3. Negozio di cupcake
  4. Panetteria
  5. Pasticceria per torte nuziali
  6. Servizio di asporto
  7. Servizio di ordini alimentari online

Informazioni su Lola's - Lola's Victoria

Scritti dall'azienda

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Scritti dall'azienda

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informazioni di contatto

  • Victoria Place, 115 Buckingham Palace Road, SW1W 9SJ, London, Regno Unito

  • +44207821 8080

4,6

Eccellente

TrustScore 4.5 su 5

323 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(323)

5812 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Easy to order, Delicious to eat!

Straightforward and easy process from ordering to collection. The cake was ready in good time for me to pick up, my small red velvet cake with personalised message was enjoyed by all! Thank you :)

21 maggio 2024
Valutata 3 stelle su 5

The icing on the cake was too sweet

The icing on the cake was too sweet, the lemon loaf itself was really good but overall cake felt sweet

8 maggio 2024
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Risposta di Lola's - Lola's Victoria

Hello,

Thank you for taking the time to share your comments with us.

I am sorry to hear that you found the cake to be too sweet.

Our buttercream icing used in the cake you have ordered is our sweetest option and perhaps might be too sweet for some.

In the future I can recommend trying our cakes decorated with cream cheese or mascarpone icing, such as our Red Velvet, Carrot Cake or Fresh Berry Cake, which are less sweet.

Your feedback will of course be noted and passed on to our bakery team for review.

Please feel free to get back in touch at hello@lolascupcakes.com if there is anything else we can help with.

Kind regards,
Marta

Valutata 4 stelle su 5

Friendly staff

Friendly staff. Purchased large carrot birthday cake at Victoria Station. Bought small cupcake as taster would have been nice for that amount to be deducted if cake then bought but was told not possible. Think this should definitely be the case!!!

24 aprile 2024
Valutata 5 stelle su 5

Highly recommend!

Ordering is really simple and stress free and I like the fact that you are informed when your delivery is arriving.
There are an amazing choice of cakes to suit all tastes and the cakes taste amazing, so light and fluffy!

9 aprile 2024
Valutata 5 stelle su 5

Ordered a birthday cake for my…

Ordered a birthday cake for my daughter’s birthday and to be honest, The cake was really delicious and done to perfection. Birthday girl was super excited and loved the cake. The guests loved it and I have recommended Lola’s cakes to all the parents.
Just a request! It will be great to have another store in south London as it’s inconvenient to travel to Victoria just for a cake..

3 aprile 2024
Valutata 5 stelle su 5

Perfect all the way!

Perfect all the way!!
From the order, to the customer service (I rang before 9am on a Sunday!,, And got someone who was super helpful, five stars there!), to regular messages about my order being prepared to collection and packaging.. the taste itself was superb, not too sweet, looked fantastic and even had a small thermometer on the cake to make sure it was all at its best. And it was! I couldn't ask for more. First class, really. Thanks, E x

7 aprile 2024
Valutata 5 stelle su 5

Birthday cake

The service was perfect, I ordered the cake the day before and it was a simple process and the cake was incredible, I could not recommend it more, especially if you want to send the cake for another person, works smoothly :)

20 marzo 2024

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