Lola's - Lola's Selfridges Birmingham Recensioni 

853
TrustScore 4.5 su 5

4,6

Selfridges & Co, Bullring Shopping Centre, B5 4BP Birmingham, GB


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Valutata 5 stelle su 5

Excellent service and an excellent gender reveal cake. It was delicious and very well presented. It looked even better in real life than in the photos. I’m so glad we went with Lola’s and will definit... Leggi di più

Valutata 5 stelle su 5

The best cakes ever! We are long time lovers of Lola’s and chose them for our wedding cake - it was absolutely stunning and we had so many compliments on how nice it tasted! A special thank you to t... Leggi di più

Valutata 4 stelle su 5

Great cakes, never disappoint, we get them for all the family birthdays. My only quibble is that the delivery charges are high. The delivery service is good when we've used it (you can also pick up at... Leggi di più

Valutata 5 stelle su 5

I had my favourite red velvet cake for my birthday and it was so delicious. I usually get the cupcakes which are a 10/10 and sometimes when you have a larger version, it’s not quite the same but this... Leggi di più


Dettagli dell'azienda

  1. Pasticceria
  2. Panetteria
  3. Negozio di cupcake
  4. Servizio di ordini alimentari online
  5. Servizio di asporto
  6. Pasticceria per torte nuziali

Informazioni su Lola's - Lola's Selfridges Birmingham

Scritti dall'azienda

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Scritti dall'azienda

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Informazioni di contatto

  • Selfridges & Co, Bullring Shopping Centre, B5 4BP, Birmingham, Regno Unito

  • +44121 643 2004

4,6

Eccellente

TrustScore 4.5 su 5

853 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(853)

5795 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very tasty cake

Very tasty cake. Collection was easy. Cake looked stunning and fed the right amount of people.
Only gripe is the limited stores for collection outside of London.

21 marzo 2026
Valutata 5 stelle su 5

60th Birthday Surprise

ordered for my friends surprise 60th Birthday. Guests were very impressed, Cake looked beautiful and tasted delicious. Recommend Lola's.

15 marzo 2026
Valutata 2 stelle su 5

I specifically ordered a small cake

I specifically ordered a small cake, however the cake I received appears to be the wrong size. This was disappointing, as the cake was intended for a particular occasion and the size did not meet my expectations.

8 marzo 2026
Logo di Lola's - Lola's Selfridges Birmingham

Risposta di Lola's - Lola's Selfridges Birmingham

Hello,

Thank you for letting us know your cake appeared to be incorrect.

I am so sorry that your cake appeared to be the wrong size, we do have many checks in our bakery to try to prevent this happening.

I will email you shortly to ask for photos so we can investigate this further.

Best wishes,

Alice

Valutata 4 stelle su 5

I like the taste of Lola’s cupcakes and…

I like the taste of Lola’s cupcakes and the vegan options too. I went to the Solihull branch a few times recently and had a good service however the last time the wrong brownie was packed as the lady was answering a call when packing mine. I would order again.

23 febbraio 2026
Valutata 5 stelle su 5

Amazing fantastic service!!

Amazing fantastic service!!
Fast order process and delivery within a 4 days! Perfect for last minute moments.

Great taste! Everyone enjoyed the chocolate cake. Cake design is true to what picture!

1 marzo 2026
Valutata 5 stelle su 5

So easy to book online

So easy to book online, cake came from refrigerated van with box and proper bag to carry it. Most importantly there wasn’t a drop left, everybody loved it. Would definitely recommend and use again.

27 febbraio 2026
Valutata 5 stelle su 5

Absolutely amazing

Absolutely amazing — I’ve never had anything quite like it.

Not overly sweet or too fresh, and the cake itself was beautifully moist.

It was decorated exactly as shown in the advertised picture.

The birthday boy wasn’t a fan, but we the parents thoroughly enjoyed it and would happily purchase again.

Ordering was simple and very easy to navigate.

29 gennaio 2026
Valutata 1 stelle su 5

Celebration bow cake

Really disappointed with this cake. It was very dry and stodgy, not at all what we expected for a celebration cake. On top of that, the writing was incorrect — an L was written and then changed into a T, which was very noticeable and looked messy. For the price paid, we expected much better quality and attention to detail.

24 gennaio 2026
Logo di Lola's - Lola's Selfridges Birmingham

Risposta di Lola's - Lola's Selfridges Birmingham

Hello,

Thank you for taking the time to give us your feedback.

I am very sorry for the disappointment experienced on this occasion. This of course does not sound as per our usual high standard for our cakes.

I can assure you all orders are baked and prepared fresh for the date of delivery/collection.

We would of course like to understand your feedback further and I will be in touch with you via email shortly to discuss the issues the further.

Kind regards,

Valutata 1 stelle su 5

Not worth it.

Cake was not worth it to be completely honest. Undersized with stale cinnamon buns and dry sponge that tasted more like a carrot cake with a bit of cinnamon in it. Overall pretty underwhelming.

19 gennaio 2026
Logo di Lola's - Lola's Selfridges Birmingham

Risposta di Lola's - Lola's Selfridges Birmingham

Hello,

Thank you for taking the time to give us your feedback. I am very sorry for any disappointment experienced on this occasion.

I can assure you that all cakes are freshly baked and prepared for the delivery/collection date chosen.

We do recommend cakes are allowed to come up to room temperature before serving to ensure the cake is consumed at its best.

I will note your comments with regards to the flavour of the cake.

If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com

Kind regards,

Valutata 5 stelle su 5

Always great

Always great, its a vegan cake but ignoring that its still my favourite bar the mango passionfruit cupcake, wish they did that as a permanent cake which was the diwali special, absolutely amazing, definitely the best.

19 gennaio 2026
Valutata 5 stelle su 5

Quality at a good price

The cake that We ordered was a frozen theme and was amazing, the cake was good quality and well presented in a sturdy box.
My only issue is that its collection only in our area so We had a 30 miles round trip to the bullring in Birmingham Selfridges but I would still order another cake through Lola's.

24 gennaio 2026

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