Loeah Recensioni 

622
•
TrustScore 4 su 5

4,2

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Valutata 4 stelle su 5

I’ve tried several of your products but prefer the seamless briefs - (moderate urine leakage) best. They are less bulky but provide protection up the back and have a wide gusset. They are soft and... Leggi di più

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Valutata 5 stelle su 5

I've never bought period underwear before, but going through the perimenopause has resulted in very heavy and ongoing bleeding. So I took a punt, and bought 4 pairs of the boxer shorts. They've been... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Awful, avoid. Uncomfortable, damp, and smelly. They need to be washed on a cool temperature, you can’t soak them and the dye will run so be careful). They were an expensive mistake. I complained and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent customer service. Excellent products. One point to note is that I bought 1 pair which were sized up small, apparently it was detailed on the website that it was recommended to buy a size l... Leggi di più

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Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

622 recensioni

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Ha risposto al 99% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,2

Tutte le recensioni

(622)

619 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Fabulous experience very very helpful…

Fabulous experience very very helpful would 100% recommend to anyone to use

6 ottobre 2026
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Risposta di Loeah

Hey Sandi,

Thank you so much for your lovely review! We're really happy to hear you had such a great experience with us, and it means a lot that you'd recommend us to others.

X Loeah 💕

Valutata 5 stelle su 5

LOVELY SEAMFREE UNDERWEAR

LOVELY SEAMFREE UNDERWEAR. Great for under white trousers if your on your period or have a leaky bladder.

Easy ordering and shipping process.

5 ottobre 2026
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Risposta di Loeah

Hey Natalie,

Thank you so much for your lovely review! We're so happy to hear you feel confident wearing them, even with your lighter outfits. That kind of freedom is exactly what we want for everyone, whatever the reason.

It's also great to hear everything went smoothly from ordering to delivery. Thanks for choosing Loeah!

X Loeah 💕

Valutata 5 stelle su 5

Placed my first order during the…

Placed my first order during the rebranding sales and tried the period underwears when they arrived but they didn't fit unfortunately. Read about the Fit Guarantee before purchasing so I messaged customer service team straightaway. Got a reply few days after where they offered me a replacement for the underwears that didn’t fit and advised I only need to cover the shipping cost. Overall, I'm very happy with their customer service and would recommend to give it a try if you are worried about not getting the right size the first time.

5 ottobre 2026
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Risposta di Loeah

Hey Catherine,

Thank you so much for sharing your experience! Finding the right size online isn't always easy, so we're really glad the Fit Guarantee gave you that extra peace of mind with your first order.

We hope your new size fits you perfectly and that you'll enjoy wearing them. Thanks for recommending us!

X Loeah 💕

Valutata 5 stelle su 5

Great experience

Great experience. I have been using period pants for a few years and these are comfortable fabric is soft and feel like regular underwear. They are true to size in my opinion and I have had no problems wearing them.

5 ottobre 2026
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Risposta di Loeah

Hey Catherine,

Thank you so much for your lovely review! Coming from someone with a few years of period pants experience, that really means a lot to us. We're so happy they feel comfortable and natural to wear, and that everything fits just right.

X Loeah 💕

Valutata 5 stelle su 5

Amazing quality compared to others we…

Amazing quality compared to others we have tried. The customer service has also been super helpful and personable.

5 ottobre 2026
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Risposta di Loeah

Hey Laura,

Thank you so much for your kind review! It's really lovely to hear that our underwear stands out for you, especially after trying other brands. We're also so happy our team could help you along the way. Thanks for choosing Loeah!

X Loeah 💕

Valutata 5 stelle su 5

Really happy!

I read a lot of reviews and articles comparing different brands and I’m really glad I went with this one. I work in a school so I really cannot risk leaks and so far these have been great. They’re comfortable to wear although I would definitely recommend wearing them around the house first, just to get used to them and give you the confidence that they are working.

5 settembre 2026
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Risposta di Loeah

Hey Jennifer,

Thank you so much for your review! We know how much research goes into choosing the right period underwear, so it means a lot that you decided to give us a try. With a busy day at school, feeling secure is so important, and we're really happy they're giving you that peace of mind.

Your tip is a great one too. It can take a little time to build trust in something new, and we're sure other customers will find that really helpful.

X Loeah 💕

Valutata 5 stelle su 5

Great product

Great product. Comfortable and absorves really well. Will buy some more

3 ottobre 2026
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Risposta di Loeah

Hey Catarina,

Thank you for your lovely review! We're so happy to hear they're keeping you comfortable and protected. We can't wait to welcome you back for your next order!

X Loeah 💕

Valutata 5 stelle su 5

They have been so helpful

They have been so helpful, easy and friendly to email with. Their guarantees are excellent and the best customer service I have had in years. The boxer briefs are my faves and are so much more comfortable and breathable than other makes, while not leaking atall. As an endometriosis sufferer this is hard to find

3 ottobre 2026
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Risposta di Loeah

Hey Jennifer,

Thank you so much for your kind words, this really means a lot to our team! We know how challenging periods can be with endometriosis, so it's wonderful to hear you've found something that gives you the comfort and protection you need.

We're so happy the boxer briefs have become a favourite. Wishing you many comfortable days ahead!

X Loeah 💕

Valutata 5 stelle su 5

Pants on Fire Lol😂🔥

Is this your new name from Luna to. Loeah,? Helped me with bladder leaks, mainly my dignity, while walking I'm 63 years old walk 5 mile & day plus 2 Circut classes, getting there with some exercises for my pelvic Floor,A bit stronger now but need to keep up routine, can't wear ordinary underwear anymore. But it's been great to bin my pads, black lacy ones keep my dignity. With the extra wee insert pad helps me a lot. 💜😊 Hope to continue to get more confident as days go by.

3 ottobre 2026
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Risposta di Loeah

Hey Kathleen,

Thank you so much for your wonderful review, it really made us smile! And yes, you're right, Lunã has a new name: we're now Loeah. Same team, same underwear you know and love, just a fresh new look.

It's so inspiring to hear how active you are and how much progress you've already made. We're really happy our underwear can support you along the way and help you feel confident while doing the things you love. Keep up the great work, we're cheering you on!

X Loeah 💕

Valutata 5 stelle su 5

A good product

Underwear works well and looks feminine.

20 agosto 2026
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Risposta di Loeah

Hey Margot,

Thank you for your lovely review! We're so glad to hear you're happy with how they perform and how they look. Feeling good in your underwear makes such a difference, especially during your period.

X Loeah 💕

Valutata 5 stelle su 5

Fantastic!

I purchased these for my 13, now 14 year old daughter. She was nervous, I was excited!
I could see the potential, she worried about something new. So, I purchased two pairs and quietly left them in her laundry pile.
She decided to try them with her normal small pads to decide how she felt about the pants themselves, now she's ready to trust them so I purchased two more pairs.

3 ottobre 2026
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Risposta di Loeah

Hey,

Thank you so much for sharing this sweet story! Trying something new can feel a bit daunting, especially at that age, so it's lovely that your daughter could take her time and get comfortable at her own pace.

We're so happy to hear she now feels confident enough to rely on them. Here's to many more worry free days for her!

X Loeah 💕

Valutata 5 stelle su 5

Great product

Great product - nice range of colours and styles, really helpful customer service

2 ottobre 2026
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Risposta di Loeah

Hey,

Thank you so much for your kind review! We're so happy to hear you're enjoying our range and that our team was able to help you along the way.

We hope your new favourites keep you feeling comfortable every cycle.

X Loeah 💕

Valutata 4 stelle su 5

I love how the pants feel and that they…

I love how the pants feel and that they keep me feeling dry throughout the day. The only reason I don’t give 5 stars is the fit around the front of my legs. They feel tight across the top of my thigh at the front. If you could fix that then it would be 5 stars.

2 ottobre 2026
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Risposta di Loeah

Hey,

Thank you for taking the time to share your experience! We're so happy to hear the pants feel comfortable and keep you dry all day long.

Your feedback about the fit at the front of the thighs is really helpful. Everyone's body is shaped differently, and hearing how our underwear fits in everyday life helps us keep improving our designs. We'll make sure to share this with our team.

Our range also includes models with a slightly different leg cut, which might give you a bit more room in that area. The size guide and product descriptions on our website are a great way to find the style that suits you best.

X Loeah 💕

Valutata 4 stelle su 5

This review is based upon good/prompt email customer service



This review is based upon prompt customer service- I cannot comment on product functionality yet as have not used. I ordered the boxer period pants (I have previously used M&S period pants which work well but don’t have boxer short option which I like for its anti-chaffing effect). I ordered XL size guide recommended as uk 12-14 size however the boxers are too large around the waist. I immediately contacted lunas (loeah rebranding) and received email response in under 24 hours. Under their fit guarantee they will send me out replacement underwear in different size (I just have to pay £5.95 postage- or free if I do this review for discount code). I have been impressed with their prompt email customers service. The products appear well made but I cannot comment on how they actually work during a period.

1 ottobre 2026
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Risposta di Loeah

Hey Jo,

Thank you so much for your kind review! We're really happy to hear our customer service was able to help you so quickly. Finding the right size online isn't always easy, so we're glad we could get this sorted for you straight away.

Your new size is on its way soon, and we hope it fits you perfectly. We'd love to hear how you get on once you've had the chance to wear them during your period. Fingers crossed they become a new favourite!

X Loeah 💕

Valutata 5 stelle su 5

Great customer service.

Great customer service.
Items look well made and nice and soft . Unfortunately I ordered the wrong size for my granddaughter but they are going to be replaced with the correct size with no hassle and in timely manner

2 ottobre 2026
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Risposta di Loeah

Hey,

Thank you so much for your lovely review! We're really happy to hear everything was sorted so smoothly for you. Choosing the right size online can be tricky, especially when you're shopping for someone else, so we're glad we could help.

We hope the new size fits your granddaughter perfectly and that she feels comfortable and confident wearing them.

X Loeah 💕

Valutata 5 stelle su 5

Excellent customer service

I ordered my Luna briefs during a promotional offer - it was very successful, and as a result the delivery was delayed. I tried on one pair over my underwear and the size seemed right, but when I came to actually use them (a month later than expected), I realised the fit wasn't secure. I explained this to customer services (because my return request fell outside of the stated time period) and they have honoured their fit guarantee to send replacements free of charge. Excellent customer service.

1 ottobre 2026
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Risposta di Loeah

Hey Lindsay,

Thank you so much for your kind review! We're really sorry your order took longer than expected to arrive. That promotion was more popular than we could have imagined, and we truly appreciate your patience while we caught up.

We're glad we could find a solution for you, and we hope your new pair gives you the secure and comfortable fit you were looking for. Thanks again for taking the time to share your experience with us!

X Loeah 💕

Valutata 5 stelle su 5

Better than expected

I wear them comfortably and after the first wear, I feel completely safe to wear them out and about and know that I'm not going to leak. They feel dry when wearing them. I'd love a bikini version!

2 ottobre 2026
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Risposta di Loeah

Hey Emily,

Thank you so much for your lovely review! We're so happy to hear you feel confident wearing them out and about. That feeling of not having to worry is exactly what we want for everyone.

And thank you for the bikini suggestion, we love hearing ideas like this! We're always working on expanding our range, so keep an eye on our website for new styles.

X Loeah 💕

Valutata 5 stelle su 5

I have just tried period pants for the…

I have just tried period pants for the first time in my 40s and honestly, I love them! ❤️

They’re incredibly comfortable, easy to wear, and I was pleasantly surprised by how much I preferred them to my usual period products. I wish I’d discovered them sooner!

Definitely a new period essential for me. ⭐️⭐️⭐️⭐️⭐️

2 ottobre 2026
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Risposta di Loeah

Hey,

Thank you so much for your lovely review! It's never too late to try something new, and we're so happy to hear the switch has been such a positive one for you.

It means a lot that our underwear has earned a spot in your period routine. We hope they keep making those days a little easier and more comfortable.

X Loeah 💕

Valutata 1 stelle su 5

Despite asking for a refund multiple…

Despite asking for a refund multiple times due to faulty underwear with holes, this company refuses to offer refunds. Instead I get the same robotic replies that because it’s a hygiene product they can’t give refunds - which legally is irrelevant considering the item is faulty. It’s been such a frustrating experience. They keep offering replacements but at this point I just want my money back, but I will never get it from this company. Their customer service is dreadful. Buy period underwear elsewhere and avoid this company.

1 ottobre 2026
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Risposta di Loeah

Hey Antonia,

I'm really sorry for the inconvenience and frustration this has caused you. That's definitely not the experience we want anyone to have with our underwear.

Because period underwear is a hygiene product, we're unfortunately not able to process a refund once the seal has been broken. What we can do is make sure you end up with underwear that works properly for you, which is why we've offered you a replacement. We'd still love to sort this out with you personally.

I'll go ahead and respond to your email, so please keep an eye on your inbox. We'll take it from there together.

X Loeah 💕

Valutata 5 stelle su 5

Tracking updates regularly so there was…

Tracking updates regularly so there was no wondering where the underwear was. Took a while to arrive but that is communicated on the website. The fit guarantee is amazing. Knowing that as it’s the first time ordering if it’s not correct I can get the next size that will fit me better. They try to take away the uncertainty of trying to guess what the fit will be like, acknowledging everyone has different preferences to how they want their period underwear to fit.
Customer service really helpful and prompt. Clear advice on what to do once the underwear has arrived and how to wash etc. All communicated at the same time my items were delivered.

1 ottobre 2026
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Risposta di Loeah

Hey Emma,

Thanks so much for taking the time to write this! Lovely to hear the updates kept you in the loop. Our orders are collected at our international shipping centre and sent out in bulk, which keeps things more sustainable but does add a few days, so we'd much rather keep you posted than leave you guessing.

And you've put it exactly right about the fit. Everyone's body and preferences are different, so the Fit Guarantee is there to take the gamble out of a first order.

Glad the washing advice landed at the right moment too. Looking after them properly really does make them last. If any questions come up once you've worn them, just give us a shout.

X Loeah 💕

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