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Valutata 1 stelle su 5

Was rushed into someone coming out within the hour and told a lock change was £49 even though I didn't need that. The guy who turned up was lovely and gave me some solid advise which ended up with no... Leggi di più

Valutata 1 stelle su 5

Turned up quickly charged 59 call out plus I assume 10 to ‘fix’ brand new patio door that was stuck. Locksmith released the door and made a few adjustments and advised stuck because wasn’t pulling it... Leggi di più

Valutata 1 stelle su 5

Worst locksmith company I have ever used in my life. They charged £269 for a job took less than two minutes. Absolute fraud stars. I will speak to citizen advice tomorrow, these guys need to be d... Leggi di più

Valutata 4 stelle su 5

Credit given where due, speedy call out despite rush hour traffic and diversions because of an accident, he still managed to get to us within 40 minutes, good quick service and a good quality lock rep... Leggi di più

1,4

Pessimo

TrustScore 1.5 su 5

83 recensioni

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1,4

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(83)

5 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Awful service

Was rushed into someone coming out within the hour and told a lock change was £49 even though I didn't need that. The guy who turned up was lovely and gave me some solid advise which ended up with no work being done. I was then told i'd need to pay an £80 cancellation charge. I'm happy to pay for their time but not to be told about any fee upfront rankled me. "Service" was very poor.

5 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Do not use

Bad! Do not use ! Guy who came was lovely but advertised as 15 mins took well over an hour & arrived opened door straight away no problem was charged £144

25 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Locksmith came out charged me 71 pound…

Locksmith came out charged me 71 pound for just attempting to open the door I’ve done exactly what he did with the same tool and managed to open the door after 20 mins, what a waste of time DO NOT USE THIS SERVICE!!! It’s a scam!

4 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Absolutely shocking

Absolutely shocking. Replaced my lock by removing the old electronic lock then putting on a new one. Lock wasn’t parallel with the frame and thus the door was slightly ajar.butchered the door and frame to do this also. Cost me £404. Been waiting for a manager call back since. Disgusting. Do not use these cowboys.

17 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Do not use!!!!

Do not use!!!!! My handle was broken /snapped off feom inside but lock fine amd door secure. Handle needed replacing advised them this on initial call said 49 possibly another 20 if lock needed replacing. Door was locked and secure so none urgent. Guy showed up and left it in a worse state than found (handle no longer even attached to the door) and said hed have to order such a high security lock would be 200 pounds plus however the uliton handle direct from manufacturer is £59 with next day delivery. Think he tried to over inflate price becauee i said i wasnt paying the £49 call out as my issue isnt resolved, they were not prepared for repair and its now in a worse state then when they arrived. Rang office striaght away to complain said manger would call me back (rang 3 times since), ive advised them i want nothing to do with the company or anyone to revisit my home as absolute cowboys and do not feel like they can be trusted !

13 giugno 2026
Non scritta su invito
Valutata 2 stelle su 5

Quoted £49 for the labour

Quoted £49 for the labour, advised no call out charge. Double checked no extra cost and said only for any materials required. Lock was jammed and just needed opened. Guy came and said £125. I said that’s not what I was quoted so just leave it. He then said could do it for £100, felt under pressure and needed door opened so went ahead. Guy was there 10 mins max, took £100 no invoice: we phoned the company who said it should of been £150, then hung up on us, when called back they said had no record of booking! Avoid!

28 febbraio 2025
Non scritta su invito
Valutata 2 stelle su 5

Did not use accredited locksmiths.

Did not use accredited locksmiths.
Two guys rocked up in a car and used chisels and a hammer to open my door. Thankfully they caused no damage.
Claimed not to have the required part, so installed a temporary lock, with a promise of a return the following morning with the correct part.
I returned later that same day to find that the temporary lock didn't even secure the door slightly, as I was able to open the door without even having to use the key.
I've given two stars rather than one for the following reasons:
1. They did get my front door open
2. They did arrive quickly and were polite
But, I ended up having to get the lock sorted by another locksmith, this one MLA accredited, who was appalled at the work.
I ended up getting a partial refund from the original, but would not in good conscience recommend them.

29 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Scam

Don’t ever use them, charged far too much, no receipt or invoice provided, letting agent could not contact them, caused me so much hassle

24 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Rip off David - Reading Berkshire

David, the locksmith who attended changed the price - I am still waiting for a breakdown of the invoice

Unable to fix the problem immediately and had to do 2 visits. The price changed in the week between visits for parts ??

As a single female I felt unsafe challenging him about the cost face to face and wanted him out of my house.

He has not returned calls or supplied an invoice

Would not use this Company as not sure how qualified or vetted are the locksmiths they send out

29 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Wish I could give zero stars

Wish I could give zero stars, made up prices on the spot. My Mrs ended up paying £420 for a job that took half hour. We're new homeowners so we're not accustomed to prices for certain things and being locked out of our home we needed a quick solution. AVOID AT ALL COSTS. Will be contacting trading standards

1 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

SCAMMERS

SCAMMERS
My in laws (oaps) called these crooks out as their door was hard to lock and unlock
They charged £280 to change a ten pound lock and went
Two day's later I went to water their plants as they went on holiday and I couldn't get in as the top catch was stuck
They eventually came out as we couldn't leave the house unlocked
He then said he needs another part at a cost of £75 and I said he's should have done the job properly in the first place as its only been locked once
He used chisels to open the plastic door causing damage and after three hours and stripping the mechanism to bits making videos calls to try and find out what to do as he had no idea he the said the whole lot needs replacing and it broke when he hit it with a hammer a few times
He said he will go to get some bits and never came back leaving the door total trashed and unable to shut it let alone lock it
I phoned him and said he needs to come back as we can't leave the house unlocked and the door open
He refuses to come back or give a refund
We had no choice but to call an out of hours locksmith who done the job properly but cost almost £500 because it was very late at night and because of the damage these crooks at Locksmiths 4 all done
Fortunately I have cctv evidence and video evidence to prove it all
Needless to say I have contacted hmrc as he gave no invoice
Also contacting trading standards
PLEASE BE WARNED THIS COMPANY ARE SCAMMERS

31 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Scam artists

Their website says no call out fee, we clarified on the phone that it would cost about 49 pounds if it were simple which we thought was good. When he got there he said the 49 was the call out charge and it would be 180 for the lock. We said we weren’t paying that and he immediately dropped it to 120. We had just got back from a family emergency abroad and had no real option than to just pay it. He drilled out the lock, we refused to pay extra for him to replace it and off he went.

27 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Speedy, efficient, service

Alex called gave us a time he would be available. He arrived saw the job and had to buy some bits for his angle grinder. He returned removed the lock. He even gave me a lift to buy a new lock. Excellent service, fast friendly service. Recommended.

21 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

He broke my lock and has some serious…

He broke my lock and has some serious mental/anger issues he didnt care and walked away when I confronted him.
I have a condition I live with that I’m on medication for and a single mum the lock is out security Iv been crying for hours I’m so upset how can anyone do this to anyone especially a vuneral woman who has a child that depends on her😓 sorry I can’t even type I feel so weak I was in the heat for 3 hours finally got inside and then all this happens this is the guys number - 07938 080644

26 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

I feel violated

I feel violated! They have completely ripped me off at a time when I needed a professional. £214 to change a lock. Please please please do not let these cowboys take your hard earned money.

18 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Quoted me £198 £49 for the labour and…

Quoted me £198 £49 for the labour and £149 for the lock. Even went as far to say that could increase.

I the decided to do this myself as I work in the industry and bought a euro cylinder for £23 and the job took less than 1 minute to do; all you need to do is remove the screw holding the cylinder lock in place and turn your key to then remove the lock and repeat the process in reverse to get the job done yourself lol

Avoid these cowboys at all costs and watch a YouTube video if you’re confused.

17 giugno 2024
Non scritta su invito

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