My experience was fantastic. Firstly - They had some records that I wanted that had sold out on larger record shops (and could only now find on Discogs.) Secondly - Those records were on sale!... Leggi di più
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If I could give zero stars I would. I ordered vinyl from their bandcamp page on 1st April and still haven't received it. Every time I email I get an automated reply about "Pressing plant delays".... Leggi di più
Fantastic selection of records and great prices. Have ordered a few times off them, including their bundles, which were ridiculously good value and packed with great bits. I've only had one extremel... Leggi di più
Lobster records as an organisation just gets better and better….hassle free order and super swift dispatch, as always beautifully packaged and hot damn are the contents always superb…the vinyls just k... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
A home for new, niche and exiting electronic vinyl record labels. Weapons for the weekend and weekday home-chillin' delights-a-plenty. Come and meet our plants!
Informazioni di contatto
Sidworth Street, E8 3SD, London, Regno Unito
- lobsterrecords.co.uk
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Worst Customer Service of all time
I am a big of this Label, which is why I am super disappointed.
I ordered merch and a record, even paid extra for fast delivery and tracking possibility.
The order never arrived at my place because the address was somehow wrong, which I dont understand, because on it appears perfectly correct on bandcamp.
Of course I am aware of possible complications and late arrivals due to the pandemia, but what I really don‘t understand is why I havent received an answer from lobster theremin after having spoken to dhl, who informed me that the package got sent back to England 3 weeks ago.
I paid a lot of money for it (for me it was a lot) and I was looking forward to listening to the record and wearing your merch, but the customer service is non existent. It‘s highly unprofessional and rude to behave this way.
Would highly recommend!
Ordered twice from lobster records now, and I couldn't recommend them more! Records always turn up immaculate and always arrive promptly. Shall be ordering from them a lot more in the future :)
Advertised New BUNDLES so I bought them…
Advertised New BUNDLES so I bought them all, and ended up with over 10 records I already had from their previous bundles.
Not impressed
Great fast service and cheap
Shipped from the UK to the US faster…
Shipped from the UK to the US faster than I expected. Well packaged.
2 records from flash sale
Ordered 2 records in there flash sale 30% off Records fine well packaged would have given 5 stars but took awhile to arrive? Other sites seem quicker on the shipping front? Would still order from no worries
Seemed like they forgot my order…
Seemed like they forgot my order… I emailed them, once it seemed like it had been a while after seeing pictures of other people receiving the same record, then after a week of no response I forwarded them the same email and received a reply saying it just shipped. Delays are understandable but I’m pretty certain I reminded them about my order. My previous orders went well when tracking was available, so I’ll probably stick to items with that option.
Ordered 4-5 months ago
Superb store
Quick shipping and always great vinyl. Would be 5 starts if you put fragil/records on the package. 2 of the many orders I got were slightly warped due to postal abuse. Still playable tho, so its all good. Cheers & tell all my dj freinds to shop with you!
Took a bit longer
Took a bit longer - but it was worth the wait. Vinyl in perfect condition, the tunes are amazing. Very happy
Great service and fast shippong
Delivery was very slow and there was no…
Delivery was very slow and there was no communication about why.
These guys are ace
These guys are ace, very responsive to emails and the delivery was spot on. Vinyl was packaged safely with lots of protection:)
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