I have always been bothered by the slightly sticky fake plasticy feel of regular phone cases, and I'm amazed at how comfortable I am with this one. It feels like high quality paper, like the stuff for... Leggi di più
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Scopri cosa dicono le persone
This is my second loam and lore case; I love everything about them. Like the feel of the case, the colours (a pop of red this time). Funky, ethical and friendly company. And fully recyclable! 💚
Faster delivery than expected considering they are printing on demand (which is a great idea to reduce waste). They managed to get it dispatched ahead of the post strikes. Case (sunrise design) is eve... Leggi di più
No replies to emails! Shop autofilled my old address, I realised this the second I clicked purchase, so emailed immediately to ask if the purchase could be cancelled or the delivery address changed. N... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Range of eco-friendly phone cases and accessories, including biodegradable travel mugs, wallets and eco accessories. One Tree planted with every order. We are a plastic free zero waste business. Free delivery on all phone cases.
Informazioni di contatto
5 Barton Court, Copplestone, EX17 5DW, Crediton, Regno Unito
- 07561497940
- hello@loamandlore.com
- loamandlore.com
4,7
Eccellente
110 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
This is my second loam and lore case
This is my second loam and lore case; I love everything about them. Like the feel of the case, the colours (a pop of red this time). Funky, ethical and friendly company. And fully recyclable! 💚
12 luglio 2026
Speedy delivery and not plastic
Speedy delivery and not plastic. A few nice patterns to choose from
5 luglio 2026
Second-time happy customer
Second time ordering from this company and still very happy with their service and the phone case. Shipping was quick and my case arrived with no issues. Would order again.
4 giugno 2026
Great service
Great service! The case arrived in good time, packaged in completely recyclable materials, and it fits my phone perfectly.
19 aprile 2026
Great design
Great design, great product; sensitively packaged and received promptly. Thank you!
3 aprile 2026
Case for my iPhone all good
First purchase from you for my iPhone 16. Case arrived promptly, fits very well and seems of good quality.
23 gennaio 2026
Good phone case and Brilliant customer service.
Really great phone case and brilliant customer service. I made a mistake and ordered the wrong item but they sorted it out swiftly and with no problems. Thank you
28 dicembre 2025
Wears well and has a nice feel
My last iPhone case lasted perfectly though I needed a new shape for my latest mobile. The feel is good (and by now familiar) and I’m delighted it isn’t plastic. Delivery was speedy and it was well packed in recyclable materials.
25 novembre 2025
False advertising
They knowingly sent me an item to substitute the one they advertised to me but never had it in the first place. I never got what I paid for.
15 novembre 2025
Risposta di loamandlore.com
I think it's worth telling the whole truth here. We made a mistake with a listing and sent the wrong item. We admitted that we'd made a mistake, explained what had happened and politely offered - twice - to fully refund. We received two fairly unpleasant emails refusing that offer in response. To claim it was false advertising is simply wrong.
Great phone cases
Great phone cases, and even better customer service
I recently ordered 3 cases from Loam & Lore which are beautifully designed and friendly to the planet.
The team helped resolve a delivery problem proactively and with great care. I'd recommend them to anyone looking for a phone case.
21 ottobre 2025
Great product and excellent customer…
Great product and excellent customer service. Would thoroughly recommend!
19 agosto 2025
Good for me, good for the planet
Great product. Looks and feels good. Good for the planet. What’s not to like?
14 luglio 2025
Great customer service!
Great company! I messed up my first order and they were so quick to respond and cancel and gave me helpful instructions to re-order, the actual phone case is great as well, and I received it so quickly! Thank you
6 giugno 2025
I would recommend!
4 maggio 2025
👍 💚💚💚💚💚💚💚💚💚✅
1 aprile 2025
Paint started peeling within days
The paint on the back of the case started peeling off within days and with normal use. It's chipped in a bunch of places. Very disappointing.
10 marzo 2025
Risposta di loamandlore.com
Hi,
I'm really sorry to hear about that. I can see from your order number that you haven't contacted us directly about this yet, but if you do, we can sort out a reprint or a refund.
Kind Regards,
Loam and Lore
Love everything about this sustainable…
Love everything about this sustainable family company, especially the story behind the product. Pleased to support them. Would have liked more options for the iPhone 15 and to have MagSafe feature.
20 gennaio 2025
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