I would have given five stars. but it took three deliveries on different days to complete the order. the delivery note only appeared with the final package, Our dispatch people had no Idea of detail... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The quality and design of these low straps is brilliant, they are very strong, well designed lovely bright colours in good material, the customer service is absolutely impeccable because when my origi... Leggi di più
L'azienda ha risposto
I've bought from this company twice. They have a great variety of strap ends to suit my needs and enough colours to choose from, to ensure mine are easily identified, or for strap limits to be colour... Leggi di più
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Many thanks for a smooth and efficient service. I ordered lifting straps, which arrived promptly. They are perfect for heavy lifting applications, and as expected the ones I ordered do their job per... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di attrezzature
- Fornitore di materiali edili
- Fornitore di attrezzature per l'edilizia
- Fornitore di attrezzature industriali
- Produttore di componenti di macchinari
- Fornitore di attrezzature per la movimentazione dei materiali
Scritti dall'azienda
Load Straps & Slings are a UK-based company specialising in the manufacturing and supply of various material handling and load binding products including lifting slings, ratchet straps, heavy duty chain slings, swivel hooks, shackles, eye bolts and much more. The chances are that if you are in the market for load lifting, binding or security systems, then we have the ideal products for you.
Informazioni di contatto
15 St Leonard Street, ML11 7AB, Lanark, Regno Unito
- 020 3978 2137
- info@loadstraps.co.uk
- loadstraps.co.uk
4,7
Eccellente
81 recensioni
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Come questa azienda usa Trustpilot
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Exactly what I ordered and needed
Exactly what I ordered and needed for the job. Quick delivery, good price.
1 ottobre 2024
Risposta di Load Straps & Slings Ltd
Hi Colin,
Thank you for a great 5 star review! We are happy to hear that you are pleased with your order.
Sales Team
Load Straps & Slings
Great service and very fast delivery
Great service and very fast delivery, and top quality product
1 ottobre 2024
Risposta di Load Straps & Slings Ltd
Hi Johnnie,
Thank you for your review! We are pleased to hear that you are happy with your order!
Sales Team
Load Straps & Slings
Excellent products and service.
Many thanks for a smooth and efficient service.
I ordered lifting straps, which arrived promptly. They are perfect for heavy lifting applications, and as expected the ones I ordered do their job perfectly.
I shall certainly recommend your services
27 settembre 2024
Risposta di Load Straps & Slings Ltd
Hi Armen,
Thank you so much for the 5 stars! We are very happy to hear you are pleased with our product quality & service.
We look forward to seeing you shop with us again soon!
Sales Team
Load Straps & Slings
I have been First Classusing this company for a…
I have been using this company for a long time, and the quality and services is always first class
24 settembre 2024
Risposta di Load Straps & Slings Ltd
Hi James,
Thank you for a great 5 star review! We are pleased to hear of your successful experience with us, and appreciate your continued business.
We look forward to seeing you shop with us again soon!
Sales Team
Load Straps & Slings
Great service and high quality products
12 settembre 2024
Risposta di Load Straps & Slings Ltd
Hi Richard,
Thank you for a great 5 star review! We are happy to hear that you are pleased with your order.
Sales Team
Load Straps & Slings
Delivery of the product was prompt
Delivery of the product was prompt, and all the correct items were in the package so no issues there, perfectly happy with what i received. the only reason i didn't give 5 stars is because when i looked up the product the internet said i would get free delivery from this firm, but when i placed the order i was charged for delivery. i thought it might be deducted at the checkout as part of an offer when i paid but it wasn't. not sure what whent on there.
22 agosto 2024
Risposta di Load Straps & Slings Ltd
Hi Karen,
Thank you for your 4 star review!
We are please to hear that you are happy with the products you ordered, and the efficiency of our delivery.
We apologise for the delivery price displaying as free, unfortunately this is an error with our google shop account, which we currently have a team working to rectify. Our delivery charges are calculated by weight.
Sales Team
Load Straps & Slings
Great customer service
Great customer service when I made a query about an order placed, I thought I had made a mistake. Nothing was a hassle.
Items arrived quickly well packaged and exactly what was ordered.
18 agosto 2024
Risposta di Load Straps & Slings Ltd
Hi Scott,
Thank you very much for your 5 star review!
We are happy to hear that you received great customer service and had a successful experience. We look forward to seeing you shop with us again soon.
Sales Team
Load Straps & Slings
Customer service was excellent great…
Customer service was excellent great advise on the phone
2 agosto 2024
Risposta di Load Straps & Slings Ltd
Hi Jamie,
Thank you for your 5 star review. We are really happy to hear that you are satisfied with our customer service and had a great experience with us!
Sales Team
Load Straps & Slings
Incredible customer service
Incredible customer service, Jessica was incredible and really helped me with what i needed. thank you so much!
23 luglio 2024
Risposta di Load Straps & Slings Ltd
Hi Emily,
Thank you for a 5 star review! We will pass on your kind words to Jessica, and we hope to see you shop with us again soon!
Sales Team
Load Straps & Slings
Risposta di Load Straps & Slings Ltd
Hi Peter,
Thank you for your 5 star review! We are happy to hear about your smooth and successful experience with us, and we hope to see you shop with us again soon.
Sales Team
Load Straps & Slings
Beware!!… Low quality products delivered!
Ordered a Toe Jack from this Shambles of a company. Seemed a fair price for what looked like a good quality product. Upon arrival I opened the box and the Jack was not the one that was advertised on the website. In fact it was a significantly lower quality than the one advertised. I immediately took photos and contacted the seller and expressed my dissatisfaction with the quality of the product I had received. I resealed the box in the original packaging ready to return it. They initially advised I would have to return the item at my own cost and that they would also charge me a 15% handling fee! Almost £60! I argued with them that they had missold me the item as it was a complete different one and they eventually agreed to collect the item and refund me the full amount. Upon receipt of the item they said they had quality checked the item and told me they won’t refund me as it was used. The item was never even removed from the box!! I am now in a dispute with them as I now have no Toe Jack and am £400 out of pocket! Personally I would steer well clear of this company as they are scam artists! **Update** in reply to this companies response, The Jack was never used by me. The box was opened, the Jack which was sent was a significantly lower quality than the one advertised and the box original packaging was resealed and that’s it. I suspect that the Jack was damaged by the sellers courier OR they have intentionally damaged the Jack to make it look used so a refund didn’t have to be issued! 3.7 stars out of 8 reviews is pretty poor, I only wish I had checked here before purchasing from this company!
28 giugno 2024
Non scritta su invito
Risposta di Load Straps & Slings Ltd
Hi Spencer,
Thank you for taking the time to leave a review.
When you placed your order, you evidently did not review the specification sheet on the product page, as you would have seen the specification and images of the Toe Jack were the same as what you received.
As you have mentioned we offered you a full refund, and we paid for collection of the product. Upon inspection of the product by our Quality Assessment Surveyor, it was deemed that the product had been used. In comparison to the photos you sent our sales team when you received the product to when it was returned, the product looked entirely different, as the jack had clearly been used. As per our Terms and Conditions, used products are not eligible for a refund.
We are more than happy to return the product to you, free of charge.
Sales Team
Load Straps & Slings
Correct items supplied at a fair price…
Correct items supplied at a fair price and within four days.....
5 luglio 2024
Risposta di Load Straps & Slings Ltd
Hi David,
Thank you for your 5 star review!
We look forward to seeing you shop with us again soon!
Sales Team
Load Straps & Slings
Amazing customer care
Amazing customer care. I changed my order about 5 times and they still got it right! Recommend highly!
2 luglio 2024
Risposta di Load Straps & Slings Ltd
Hi Carma,
Thank you for a great 5 star review! We are very proud of our team and the service we provide.
We look forward to seeing you shop with us again soon!
Sales Team
Load Straps & Slings
Ratchet strap seadoo rxtx 300rs
I was expecting the Rxtx 300 Rs to be printed on the strap not a little label attached to the end so a bit disappointed maybe I didn’t read it correctly
18 giugno 2024
Risposta di Load Straps & Slings Ltd
Hi Richard,
Firstly, thank you for your business and for taking the time to review.
The section you input your personalised text is detailed as 'Custom Label Printing'.
We do offer on the strap printing with a minimum order quantity of 1,000m overall. You can find out more information on our personalised webbing section of the website.
Sales Team
Load Straps & Slings
Excellent products
Excellent products. Very high quality. Very fast and well packaged delivery. I would highly recommend Load Straps and Slings Ltd. I will definitely order again as soon as I can. Thanks.
18 maggio 2024
Risposta di Load Straps & Slings Ltd
Hi Dan,
Thank you for your excellent review! It's lovely to hear that our service and products are 5 star worthy!
We look forward to seeing you shop with us again soon.
Sales Team
Load Straps & Slings
Fantastic service once again from Load…
Fantastic service once again from Load Straps. Paid for 3-5 working days and got next day delivery for 150 straps! High quality straps, super quick and efficient.
5 stars!!
14 maggio 2024
Non scritta su invito
Risposta di Load Straps & Slings Ltd
Hi Andrew,
Thank you for the 5 star review! We hope to see you shop with us again soon.
Sales Team
Load Straps & Slings
Products good. Service … hmmmm
Products good. Service … hmmmm. Sent the wrong colour. Notified me and absolutely no questions asked - replacement immediately. However, I got somebody else’s delivery note. But … products good.
7 maggio 2024
Risposta di Load Straps & Slings Ltd
Hi Charles,
Thank you for taking the time to leave us a review, we really appreciate it.
We are glad you are happy with the products and apologise for the mix up with the delivery note. We have had a record number of consignments go out over the past two weeks and must have mixed up the paperwork.
Apologies for any inconvenience this caused.
Sales Team
Load Straps & Slings
Our number one supplier highly recommended
Loads straps and slings are our number 1 supplier
26 febbraio 2022
Non scritta su invito
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