Lloyds Bank Insurance Recensioni 

8828
•
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The process was easy via your website compared to others that I had looked at. I had been with another A rated insurer for many years buying their Gold policy however this year they doubled the cost o... Leggi di più

Valutata 5 stelle su 5

Very competitive rates , my previous insurer pushed my renewal price up by over £160 even tho I hadn’t even made a claim. So I decided to look around and found Lloyds car insurance who had better cov... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having been treated with disinterest by another company who had provided insurance for us over two decades I shopped around. Lloyds were one of six companies approached. They listened and provided cle... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just spoken to Emily to ask why our home insurance had increased at renewal. We have been banking and insuring with Lloyds for over 20 years. She was professional and helpful, answered all my questi... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Compagnia assicurativa
  2. anche in
  3. Agenzia di assicurazioni auto
  4. Agenzia di assicurazioni per la casa
  5. Agenzia di assicurazioni sulla vita
  6. Banca

Informazioni su Lloyds Bank Insurance

Scritti dall'azienda

Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.

We're by your side, every step of the way.

🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

9K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(8828)

3533 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Clear and convenient explanations

The way Lloyds Bank Insurance explains information is very convenient. Everything was clear and easy to understand, which made the whole process simple.

10 settembre 2026
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Risposta di Lloyds Bank Insurance

Hi Yoav,

We're so pleased to hear that you found the information clear and easy to understand. It's wonderful to know that this made the entire process simple for you.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Outstanding service.

I have used your partner Halifax Bank for years and their service was second to none. I am sure your service will be just as professional.

11 settembre 2026
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Risposta di Lloyds Bank Insurance

Hello Mr Moran.

We love to see feedback like yours - thanks for letting us know

Thanks for choosing us!

Jonathan

Lloyds Bank Insurance

Valutata 1 stelle su 5

It didn’t auto renew

It didn’t auto renew
Website useless.
No where to get help

11 settembre 2026
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Risposta di Lloyds Bank Insurance

Good morning, David.

Thanks for taking the time to leave us this feedback.

I understand how frustrating this must have been and I'm sorry to hear the policy didn't renew.

I can see my colleagues have previously logged your dissatisfaction regarding this.

If you need help with anything, or would like to get in touch with us, head to help.lloyds.insuremotor.co.uk/help/s

Jonathan

Lloyds Bank Insurance

Valutata 5 stelle su 5

The ease with which I could organise…

The ease with which I could organise and action my response to the questions

16 settembre 2026
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Risposta di Lloyds Bank Insurance

Hi Ajit,

We're delighted to hear that you found it easy to organize and action your responses to the questions. Thank you for your positive feedback.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Home insurance

Lovely lady I spoke to who explained everything to me.

24 settembre 2026
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Risposta di Lloyds Bank Insurance

Hi Marie,

We are so happy to learn that our team member was helpful and provided you with a clear explanation. Thank you for sharing your positive experience.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Easy to renew and make changes online

24 settembre 2026
Non scritta su invito
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Risposta di Lloyds Bank Insurance

Hello

We're so pleased to hear that you found it easy to manage your policy and make updates online.

Thank you for your positive feedback!

Take care.

Richard.

Valutata 1 stelle su 5

Absolute joke. Lloyds bank. Needs to get into the real life

Absolute joke. Changed phone for gods sake. Logged on using user ID, password, identity code, grandmas birth certificate and Noahs Ark 2x2 and cant add my card to Apple pay but still managed to use it on the original phone. They are only manning phones 9-5 with 8hrs 55mins for lunch so cannot get through. Said they will send a code through the post FFS the post??? And if i need to eat within the next 4 weeks? I changed a phone???

23 settembre 2026
Non scritta su invito
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Risposta di Lloyds Bank Insurance

Hi Janette

I'm sorry to hear this and understand your frustration. This profile is for Lloyds Bank Insurance but if you would like to discuss the matter further you can call Lloyds Bank on 0345 300 0000 (or +44 1733 347 007 from abroad) so they can discuss your concerns.
If you'd prefer to make a complaint, please visit the complaints page by copying the following link into your web browser http://spr.ly/62041BGeOnF.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Valutata 5 stelle su 5

Your home insurance letter arrived out…

Your home insurance letter arrived out of the blue but just in time as I was about to renew my home insurance with AXA .I have been with AXA over 10 years but your renewal price was more competitive .

8 settembre 2026
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Risposta di Lloyds Bank Insurance

Hi David,

We're so glad our home insurance letter arrived at such an opportune moment for you! It's wonderful to hear that our renewal price was more competitive, and we appreciate you choosing us after being with your previous provider for so long. Thank you for your positive feedback.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Valutata 4 stelle su 5

Inflation!

Competitive price.trusted brand.
I walk if you increase next years price by 50%

You have been warned

13 settembre 2026
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Risposta di Lloyds Bank Insurance

Hi Frank,

We appreciate your feedback and are glad you value our brand and competitive pricing. We understand your concern about potential price increases, we would always recommend that you give us a call when your renewal is due and we'll be able to review the price and the cover.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Valutata 1 stelle su 5

Bank app

Absolutely terrible experience. The app randomly stopped working on my new phone and only gave me the option to reset my memorable information. I reset it, and it still sends me straight back to the same screen. Tried calling customer service and waited 10 minutes without reaching a single human being. The issue remains completely unresolved. I’ll be switching banks as soon as possible. Avoid.

23 settembre 2026
Non scritta su invito
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Risposta di Lloyds Bank Insurance

Hi Daud,

I'm sorry to hear this and understand your frustration. This profile is for Lloyds Bank Insurance but if you would like to discuss the matter further you can call Lloyds Bank on 0345 300 0000 (or +44 1733 347 007 from abroad) so they can discuss your concerns.
If you'd prefer to make a complaint, please visit the complaints page by copying the following link into your web browser: http://spr.ly/62041BGeOnF.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Valutata 4 stelle su 5
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Risposta di Lloyds Bank Insurance

Hi Lesley,
Hi,

We are so glad to hear that we could offer a policy to suit your needs.

Thank you for the feedback and hope you enjoy your day!

Kim
Lloyds Bank Insurance

Valutata 5 stelle su 5

Easy and straightforward

Easy and straightforward

22 settembre 2026
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Risposta di Lloyds Bank Insurance

Hi Jeremy,

We are so glad to hear that you find it easy to manage your policy details with us.

Thank you for the feedback and hope you enjoy your day!

Kim
Lloyds Bank Insurance

Valutata 5 stelle su 5
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Risposta di Lloyds Bank Insurance

Hi Ann,

We're so glad to hear that you found our service helpful, especially since navigating phones can sometimes be a bit tricky. Your positive feedback is truly appreciated!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Easy to use and navigate plus good price

Easy to use and navigate plus good price

1 settembre 2026
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Risposta di Lloyds Bank Insurance

Hi Gary,

We are so glad to hear that you find it easy to manage your policy details with us.

It's great to hear that you were happy with your price too.

Thank you for the feedback and hope you enjoy your day!

Kim
Lloyds Bank Insurance

Valutata 5 stelle su 5

cheaper…

Quick and easy to arrange and cheaper than my last supplier

22 settembre 2026
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Risposta di Lloyds Bank Insurance

Hi Mike,

We're so pleased to hear that you found the process quick and easy, and that our pricing was more competitive than your previous supplier. Thank you for your positive feedback!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Professional and friendly staff

Professional and friendly staff. Helped me understand my options, good at explaining the process and steps.

7 settembre 2026
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Risposta di Lloyds Bank Insurance

Hi PE,

We're so pleased to hear that our staff were professional and friendly. It's great to know that they helped you understand your options and explained the process clearly.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Excellent timing and good value offer

The algorithms and A1 appear to work very well because the incredably good insurance offer arrived in my mail box the day my insurance with another provided ended. After that it was very easy to finalize the details of the insurance. Well timed and very use of modern technology!

7 settembre 2026
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Risposta di Lloyds Bank Insurance

Hi Klaasje,

We are delighted to hear that our timely offer and efficient use of technology provided such a seamless experience for you. It's wonderful to know that our efforts to streamline the insurance process were so beneficial. Thank you for your kind words and positive feedback!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Very pleased with the renewal price of…

Very pleased with the renewal price of mu home insurance policy

22 settembre 2026
Non scritta su invito
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Risposta di Lloyds Bank Insurance

Hi John,

We are so pleased to hear that you are happy with the renewal price of your home insurance policy. Thank you for sharing your positive feedback with us.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

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