Lloyds Bank Insurance Recensioni 

7928
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had already gauged the price range from comparison sites, then looked at Lloyds having had a leaflet about the insurance in the post a few months ago. Was pleasantly surprised at how competitive it wa... Leggi di più

Valutata 5 stelle su 5

Found the information and advice provided was extremely helpful. Customer Advisor Paramjit Dheshi, very professional and knowledgeable no question I had was a trouble and I felt listened to and valued... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Very good gentleman talked me through options. Paperwork slow but probably Royal Mail problem. Had to phone again as concerned payment not processed. Second person explained it would be taken after st... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Compagnia assicurativa
  2. Agenzia di assicurazioni auto
  3. Banca
  4. Agenzia di assicurazioni per la casa
  5. Agenzia di assicurazioni sulla vita

Informazioni su Lloyds Bank Insurance

Scritti dall'azienda

Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.

We're by your side, every step of the way.

🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

8K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(7928)

3277 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very competable and I chose Lloyds home…

Very competable and I chose Lloyds home insurance as they are a trusted company

13 luglio 2026
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Risposta di Lloyds Bank Insurance

Hi Michael,

We're so pleased to hear you found our home insurance competitive and that you trust us as a company. Thank you for your positive feedback.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Easy to arrange

Easy to arrange - simple language and quick to complete

6 luglio 2026
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Risposta di Lloyds Bank Insurance

Hi Faye,

We're so pleased to hear that you found the process easy to arrange and quick to complete. Thank you for your positive feedback!


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Valutata 3 stelle su 5

Since buying House and Emergency…

Since buying Home Insurance Cover and Emergency Assistant cover from this firm, I am yet to receive documentation in post despite the 14 day promise!

13 luglio 2026
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Risposta di Lloyds Bank Insurance

Hi,

We are sorry to hear you have not received your policy documents, I have checked your details and your paperwork was sent out the day you set up your policy. I have requested a new set of documents, these will be with you shortly.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.



Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Satisfied customer

Found the information and advice provided was extremely helpful. Customer Advisor Paramjit Dheshi, very professional and knowledgeable no question I had was a trouble and I felt listened to and valued as a customer. Paramjit talked me through each step and stage of the product.

30 giugno 2026
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Risposta di Lloyds Bank Insurance

Hi,

We're delighted to hear that the information and advice provided were extremely helpful. It's wonderful to know that our advisor was professional, knowledgeable, and made you feel listened to and valued as a customer. We appreciate you sharing your positive experience.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Contents Insurance

I find sorting out insurance a bit stressful but the process was simple, logical and easy to do with Lloyds especially using the app.

3 luglio 2026
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Risposta di Lloyds Bank Insurance

Hi Alison.

We're glad to hear that using our app made the insurance process straightforward for you. We understand that sorting out insurance can be stressful.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Smooth transaction

Smooth transaction. Good communication.

13 luglio 2026
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Risposta di Lloyds Bank Insurance

Hi Robert,

We're so glad to hear that your transaction was smooth and our communication was helpful.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Easy to set up.

6 luglio 2026
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Risposta di Lloyds Bank Insurance

Hi,

We are pleased to hear you found it easy to set up.



Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Simple and easy to do

26 giugno 2026
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Risposta di Lloyds Bank Insurance

Hi Pauline.

It's great to hear you're happy with the service we've provided and that you found it straight forward.

We appreciate you taking the time to leave your feedback.

Lindsay
Lloyds Bank Motor Insurance

Valutata 5 stelle su 5

It was easy to set up our home…

It was easy to set up our home insurance with you at a competitive rate

29 giugno 2026
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Risposta di Lloyds Bank Insurance

Hi Susan,

We're so pleased to hear that setting up your home insurance was easy and that you found our rates competitive. Thank you for your feedback!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Excellent service

Excellent easy to use system made renewing our insurance completely stress free. Would definitely recommend this service.

12 luglio 2026
Non scritta su invito
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Risposta di Lloyds Bank Insurance

Hi Patricia,

We are delighted to hear that our system made renewing your insurance completely stress-free. Thank you for recommending our service!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Valutata 2 stelle su 5

Lloyds seem to misuse / abuse local suppliers

I generally like Lloyds Bank home insurance. However, I recently suffered accidental damage at home to a carpet.

The information online stated that Lloyds would appoint a supplier who would assess the damage - so I waited for this. Then Lloyds sent a message stating they needed "evidence" without specifying what. When i eventually got through on the phone they said they needed a replacement quote.

So I duly got a local supplier to quote. Then today I've been told that Lloyds are going to appoint their own "trusted supplier".

I feel that Lloyds have totally used my local carpet fitter. They've made me get a quote from them when they've had no intention of actually using them. This is really bad behaviour.

And after Lloyds replied below their claims handler (preferred supplier) spoke to me and said that I needed to call Lloyds. I've tried several times and each time have been told they are very busy and have at least a 20 minute wait - and there is no option for them to call me back!.

This is very poor service for what is a premium insurance product.

12 luglio 2026
Non scritta su invito
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Risposta di Lloyds Bank Insurance

UPDATED 13/07/26 10:12am
Hi Paul,

Thank you for replying back with your details, I have forwarded them on to our Claims Team.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

---------------------------------------------------------------------------------------------------

Previous reply....

Hi Paul,

We appreciate you sharing your recent experience with us regarding your carpet damage claim. We understand your frustration with the process, especially after obtaining a quote from your local supplier. We acknowledge that the communication about needing evidence and then appointing our own supplier caused inconvenience and confusion. Your feedback is invaluable as we strive to improve our claims process and customer experience.

We have contacted you for more details so we can assist you with any further queries. Where possible, please include your policy number as the reference number.

Please note the email you receive will be from Trustpilot and not Lloyds Bank.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Mr penk i was more than satisfied …last week

Mr penk i was more than satisfied and was told something i didn't know regarding the building cover iv now sorted out i could understand a straight forward voice some company's enploy foreign people and are hard to understand great service thanks

12 luglio 2026
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Risposta di Lloyds Bank Insurance

Hi Mr Penk,

We're so pleased to hear you were satisfied with the service and found our colleague's explanation helpful regarding your building cover.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Great service great help

Great service great help

11 luglio 2026
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Risposta di Lloyds Bank Insurance

Hi.

We are happy to hear that you received great service and were pleased with our help.

Thank you for taking the time to leave your thoughts.

Lindsay
Lloyds Bank Motor Insurance

Valutata 3 stelle su 5

Mediocre so far

So far not bad although I rang to check how the claim was progressing .. was made to feel like I was being a it of a pain. I got told not to call again, wait to hear from them. Much slower than I’ve experienced before but it has been a few years since last claim. (I will be calling again)
Have to pay separately for mobile phone insurance elsewhere, not great for that,

10 luglio 2026
Non scritta su invito
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Risposta di Lloyds Bank Insurance

Hi CR,

We are truly sorry to hear about your recent experience with our claims process and the communication you received. We understand your frustration regarding the speed and the separate mobile phone insurance.

We have contacted you for more details so we can assist you with any further queries. Where possible, please include your policy number as the reference number.

Please note the email you receive will be from Trustpilot and not Lloyds Bank.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

They are listening to my needs and to…a very good quality of the company

They are listening to my needs and to my desires to make sure that my needs are taken into consideration, which I believe is a very good quality of my needs being taken into consideration before my policies is confirmed.

10 luglio 2026
Non scritta su invito
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Risposta di Lloyds Bank Insurance

Hi there,

Thanks for taking the time to leave a review. We're happy to hear that you're satisfied with our service so far.

Regards,
Caroline
Lloyds Help Team

Valutata 5 stelle su 5

Car Insurance GREAT

Easy to get a quote and great customer service.
Also great price for car insurance with lots of options.

8 luglio 2026
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Risposta di Lloyds Bank Insurance

Hello Caz,

Thanks for taking the time to leave us a review.

It's great to hear you're happy with the service we've provided and the price we were able to offer.

Thanks for choosing us!

Rachel
Lloyds Bank Motor Insurance

Valutata 5 stelle su 5

Great Great price and good cover very…

Great Great price and good cover very competitive

8 luglio 2026
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Risposta di Lloyds Bank Insurance

Hello John,

Thanks for taking the time to leave us your feedback.

We're glad to hear we were able to offer a competitive price and that you're happy with the cover we provide.

Thanks for choosing us, and take care.

Rachel
Lloyds Bank Motor Insurance

Valutata 5 stelle su 5

Very easy to do

Very easy to do. I have received my hard of my new policy as requested. All very efficient.

20 giugno 2026
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Risposta di Lloyds Bank Insurance

Hi Maureen,

We're so pleased to hear that you found the process easy and efficient, and that you received your policy as requested.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Valutata 5 stelle su 5

Carol

Really easy to sort out, price was reasonable too, would recommend.

6 luglio 2026
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Risposta di Lloyds Bank Insurance

Hi Carol,

We're so happy to hear that you found the process easy and the price reasonable. Thank you for your recommendation.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

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