We recently signed up with Lloyds Cardnet. Michael Scott, Associate Director of Commercial Banking, has been most helpful and knowledgeable during the application and onboarding process. He made the... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We recently signed up with Lloyds Cardnet. Michael Scott, Associate Director of Commercial Banking, has been most helpful and knowledgeable during the application and onboarding process. He made the... Leggi di più
L'azienda ha risposto
I'm not quite sure what they did to deserve 3 stars. Length of service possibly - I've used Carndnet for 27 years but that's going to come to an end before long. They cancelled my direct debit for n... Leggi di più
I initially spoke to my contract manager about using Lloyd’s bank to process my payments. I was introduced to Michael Scott who guided me through the process. Arranged teams meetings and when things... Leggi di più
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I'd like to thanks Deepak for his help and assistance getting us set up so my business can accept card payments. It's something we've wanted to do for a long time and Deepak made the process very seam... Leggi di più
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Quick and easy process, good communication regarding product. Quick decision and delivery. Good support after receiving item.

Risposta di Lloyds Cardnet
The account manager is helpful and responsive. He provides a great service, explaining things at my level.

Risposta di Lloyds Cardnet
We currently use a pay as you go through cardnet but felt that a contract would offer better value for money. Figures were provided based on our merchant use to compare. Due to the nature of our business it required authority from several people (other than myself). This was all done via email, which was easy to follow.
My customer contact was Hanna L. She kept me up to date with the process and called me as and when agreed. It was pleasant to speak with an individual who knew about the product and didn’t just read from a script.

Risposta di Lloyds Cardnet
Cardnet offers solid bank-backed reliability and good support.

Risposta di Lloyds Cardnet
Appalling service - avoid! Communication is non existant. Written information incorrect. No proper support available- just shrugged shoulders. Wrong information about registration led to unnecessary installs on computer which has messed my system up. Still waiting a month later to learn how to use their system. So many passwords ( some of which are laughably insecure) and log in levels. Avoid

Risposta di Lloyds Cardnet
I have had great support from the cardnet team especially Kelly always super helpfull and deal with my queries and always get resolved quickly the whole team have been realy helpfull.

Risposta di Lloyds Cardnet
Fantastic service. Extremely efficient. Wouldn't hesitate to recommend. Other providers just didn't match up.
Special thanks to Richard Swinfield, who was first rate throughout and did exactly as he said he would at all times. Thank you.

Risposta di Lloyds Cardnet
A bank is just a bank to most, but when looking at ensuring we got all the features and facilities we needed for the company the personal touch and personal support was exacty what we needed. Walked through every feature, detailed discusssion on what we needed, why we needed it and what they could offer. The service and attention to detail for us was superb. Thank you Michael Scott

Risposta di Lloyds Cardnet
We have been exploring our options for payment processing - our most recent customer service experience with Cardnet was first class as soon as we had established the right person to speak with.

Risposta di Lloyds Cardnet
Just had my first meeting with my new Cardnet Relationship manager James Gale and i am please to report it was a very positive experience indeed.
James was very helpful we some great advise and ideas
10 out of 10 thanks
Peter
AGC LTD

Risposta di Lloyds Cardnet
best card payment solution in UK. Reliable and user friendly.

Risposta di Lloyds Cardnet
We moved our business to Lloyds Cardnet, it was very quick and easy for the whole company. Deepak Joshi was very helpful and guided us through the process making it as easy as possible!

Risposta di Lloyds Cardnet
Mostly clearly explained, but as a non techno person I found some things needed more explanation. This was dealt with satisfactorily.

Risposta di Lloyds Cardnet

Risposta di Lloyds Cardnet
We are going through the setup of our first retail outlet after having been a Lloyds business customer for years.
The Cardnet team, Mr Michael Scott in particular, was hugely supportive on this journey. They provided the guidance we needed and went above and beyond our expectations.
We were updated at every stage of the process, making what could have been an incredibly stressful experience seem very straightforward.

Risposta di Lloyds Cardnet
We returned to Cardnet after a brief 18 months with another supplier. Originally with Cardnet for nearly 40 years and now glad to be back. There is always a person to speak to if any queries arise - cannot fault the service.

Risposta di Lloyds Cardnet
David Guy has been exceptional in every way. He has dealt with every issue that’s been raised in a very professional and friendly manner. I wish everyone I speak to at Lloyds would take a leaf out of his book.
Keep up the great work David. No doubt I will speak to you again at some point.
A real asset to the team.

Risposta di Lloyds Cardnet
Response time was good. Person was able to provide the relevant info to my query.

Risposta di Lloyds Cardnet
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