It was easy and straight forward to set up however i could have done with speaking to someone first to explain by Business requirements. Plus it said on my normal bank account that i would be entitle... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
It was easy and straight forward to set up however i could have done with speaking to someone first to explain by Business requirements. Plus it said on my normal bank account that i would be entitle... Leggi di più
L'azienda ha risposto
Lloyds help me to open a Business Account for a new company. It is very important for our business and I am very happy to have our accounts at Lloyds Bank
L'azienda ha risposto
Whilst it took longer than I had expected, the telephone application process was well managed and I was kept informed throughout the process. Since opening the account is easy to operate online and wo... Leggi di più
L'azienda ha risposto
Closing Business Finance Assistant with only 12 weeks notice? 🥹How are businesses supposed to transfer all their data and implement a new system in such a short timescale? Lloyds genuinely proving it... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Risposta di Lloyds Business Accounts
I particularly valued the clear communication, timely updates, and the professionalism of the Lloyds Bank team throughout the process. The account opening process was straightforward, efficient, and easy to complete. Overall, I had a positive experience and felt well supported from start to finish.

Risposta di Lloyds Business Accounts
The application was very easy and straight forward. Opening up a business account in my profession was going to be tricky but Lloyds' application was easy and not too demanding. Hoping to have many years of seamless business banking for many years to come!

Risposta di Lloyds Business Accounts
The process of opening our corporate bank account with Lloyds commercial division could not have been more smooth, seamless, speedy and efficient. Excellent service. Highly recommended.

Risposta di Lloyds Business Accounts

Risposta di Lloyds Business Accounts
after more than 2 weeks I am still awaiting some elements of the new account I have set up which is costing me time and money

Risposta di Lloyds Business Accounts

Risposta di Lloyds Business Accounts
Successfully opened a Business account within 4-5 days over a Bank Holiday weekend. Impressive service and support from start to finish.

Risposta di Lloyds Business Accounts
Easy onboarding process and excellent call center supporting customers.

Risposta di Lloyds Business Accounts

Risposta di Lloyds Business Accounts
Excellent banking service. Friendly and professional staff, quick support, and a smooth banking experience. Highly recommended. Thank you for your great service.

Risposta di Lloyds Business Accounts
Very bad online support, disappointing service, horrible experience with Lloyds, simple things makes very complicated and stressful

Risposta di Lloyds Business Accounts
Opening our new Bank Account with Lloyds Bank was so easy to do and the staff were incredible.

Risposta di Lloyds Business Accounts
I have already explained this repeatedly in the questionnaire.

Risposta di Lloyds Business Accounts
I’m a number of weeks in with no bank account. I have made a complaint. The chap phoned and tell me I can see my account which is all very good for him to say but every time I try and logon it comes up with an error and I have no idea what my details are. That is not customer service that is rubbish.
Thanks for the reply, I did get a business bank in the end, NatWest opened one in the time it took you to reply.

Risposta di Lloyds Business Accounts
Dear Sir/Madam,
I am writing to raise a formal complaint regarding the unacceptable handling of my application for a third business account.
I have been a customer of your bank for over 20 years and currently hold two business accounts as well as multiple personal accounts. Given the length and extent of my relationship with your institution, I reasonably expected a competent and professional level of service. Unfortunately, my recent experience has been entirely contrary to those expectations.
Over the course of this application, I have contacted your organisation on more than five separate occasions. On each occasion, I have been transferred to incorrect departments, provided with inconsistent and conflicting information, and subjected to repeated delays. The advice I have received has changed from one interaction to the next, resulting in confusion, wasted time, and a failure to progress my application.
Despite my repeated efforts to cooperate and provide any information requested, my third business account remains inactive. The continual provision of inaccurate information and the apparent lack of coordination between your departments has caused significant inconvenience and raises serious concerns regarding the quality of your customer service and internal processes.
I consider this level of service wholly unacceptable, particularly for a long-standing customer with multiple existing accounts. The time and effort I have been forced to expend attempting to resolve a matter that should have been straightforward is unreasonable.
I therefore request:
1. A full explanation of why I have repeatedly been provided with incorrect and inconsistent information.
2. Immediate escalation of this matter to a senior manager with authority to resolve it.
3. Confirmation of the steps required to activate my business account without further delay.
4. Details of any remedial action your bank intends to take to address the service failures I have experienced.
Unless this matter is resolved promptly and satisfactorily, I will have no option but to reconsider my banking relationship with your institution, including the possibility of transferring my business and personal accounts elsewhere. I also reserve all rights to pursue the matter through your formal complaints procedure and, if necessary, refer it to the appropriate external dispute resolution body.

Risposta di Lloyds Business Accounts
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.