I wasted my time going to NatWest for their award-winning business account, which they dragged their feet on for nearly two weeks, but Lloyds was swift and had my account set up in three days. I could... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I wasted my time going to NatWest for their award-winning business account, which they dragged their feet on for nearly two weeks, but Lloyds was swift and had my account set up in three days. I could... Leggi di più
L'azienda ha risposto
Quickest non internet business bank account ever opened, great comms and all cards, passwords and login received within 4 days of opening - 7 days in total. Much better than 12 years ago when a Lloyds... Leggi di più
L'azienda ha risposto
Such a poor service, time to leave this incompetent bank. Lloyds Business routinely block purchases despite assurances there are no blocks set. Even with verified payments, items are blocked - b... Leggi di più
L'azienda ha risposto
Great customer service from Adam when I called late on Friday afternoon, at my wits end with BT and the fact they had taken money from our business bank account erroneously. I have wasted 3 weeks tr... Leggi di più
L'azienda ha risposto
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Risposta di Lloyds Business Accounts

Risposta di Lloyds Business Accounts
Great bank for Business !!! I recommended this bank for business . many thanks

Risposta di Lloyds Business Accounts

Risposta di Lloyds Business Accounts
Great experience opening account with lloyds loads of advice and very easy to get started

Risposta di Lloyds Business Accounts

Risposta di Lloyds Business Accounts
Easy to set up with clear instructions. The login security checks are thorough, making the process feel secure

Risposta di Lloyds Business Accounts
The customer support lady I spoke to yesterday was absolutely magnificent and extremely helpful. Could not be faulted or improved

Risposta di Lloyds Business Accounts
I wasted my time going to NatWest for their award-winning business account, which they dragged their feet on for nearly two weeks, but Lloyds was swift and had my account set up in three days. I couldn't ask for more

Risposta di Lloyds Business Accounts
Easy to apply with all the correct documents and a nice integrated system waiting for the bonus now also thanks

Risposta di Lloyds Business Accounts

Risposta di Lloyds Business Accounts

Risposta di Lloyds Business Accounts
The application took a little longer than I expected. Probably requested more details and insight about the business than it should normally have.

Risposta di Lloyds Business Accounts
My tiny charity has been a customer of Lloyds for many years. Nine months ago we started receiving demands for information to support their anti money laundering drive. Fair enough but each demand came with a threat to close the account. Then the demands were repeated. They'd admit to having received the information but demand it again under the pretence that as I'd already submitted it, it's probably outdated (!?). I have submitted each set of information twice and been told by three reps that no further demands would be made. Then today I get another demand for information already supplied twice, with a two day deadline before account closure!
There is no way to speak to a person either on the phone or by Email. You ring the number provided and they ask you to press the number on your letter or Email, and there is no number provided in their communication. I have also had erroneous return addresses printed on documentation, incorrect case numbers, and demands with threats for information but the "required information" field is blank!
I have contacted the ombudsman and our solicitor will be pressing for compensation for harassment and maladministration. I have had to open an account with Virgin (took less than an hour) to safeguard my charity.
Lloyds failed to address my complaint, using the excuse that they were inundated with complaints. I can understand this not only because they are incompetent, but because before they changed their phone options so that you couldn't get through, my accountant and I managed to speak to one of the poor customer service ladies and she sounded like she was crying when she answered the phone. Must be an awful place to work.

Risposta di Lloyds Business Accounts
My partner has just tried to add me to her business account with an additional card..
What an utter farce.
Card issued to business address in my name, but not added to internet banking account, cannot be controlled or managed by my business partner for levels and spend, apparently all my responsibility and yet PIN sent to business address.
My partner has been a Lloyds customer for over eleven years and has just received the worst customer service in Branch on a booked appointment and equally when escalating the matter as a complaint.
The bank staff were just not interested in finding solutions or taking ownership of a genuine problem and my partners business pays their wages!
Which is why will go elsewhere and take to media everywhere to let everyone know.

Risposta di Lloyds Business Accounts
Good communications and information about the progress.

Risposta di Lloyds Business Accounts
It's very comprehensive way of communication. Filling online forms were bit confusing however managed everything after studying them carefully.

Risposta di Lloyds Business Accounts
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