Livivo Recensioni 

1451
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Ordered SPLASH Pool Filter Pump on 25th June despatched apparently on 26th. Not received it. Then get message saying despatched 1st July still not arrived. B&Q doing refund as Livivo 3rd party se... Leggi di più

Valutata 5 stelle su 5

Love the electric blanket, so cosy and effective during winter and really helps with the heating bills! Had a small issue where my blanket stopped working after around 6 months but I reached out to th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I brought a cat tower from you for my boy as a little treat for his recovery from a dog attack an he loves it but unfortunately it broke within a week but I emailed them right away an within an hour I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Love my electric blankets from Livivo. I have bought 5 so far in a variety of colours for various family members . They are do cosy. Customer service has always been excellent. I have only ever had tw... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di casalinghi
  2. Negozio di piani di lavoro da cucina
  3. Giardino

Scritti dall'azienda

At Livivo, we believe home is an expression of style, and that should be possible for everyone. Independent British business, delivering to your home from ours in Glasgow.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
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4,4

Tutte le recensioni

(1451)

22 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very helpful pleased with the service…

Very helpful pleased with the service provided .

27 marzo 2024
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Risposta di Livivo

Hi Neil,

Thanks for taking the time to leave us some brilliant feedback!

So pleased to hear you are impressed with the service provided.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

Service and delivery

Great service thank you

5 aprile 2024
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Risposta di Livivo

Hi Glynis,

Thanks for taking the time to leave us some great feedback!

So pleased to hear you were impressed by the service provided.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

Good quality product

Good quality product, delivered on time.

4 aprile 2024
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Risposta di Livivo

Hi Mr Moran,

Thanks for taking the time to leave us some brilliant feedback!

So pleased to hear you are impressed with the delivery!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Valutata 5 stelle su 5

Fantastic customer service

Fantastic customer service. My heated blanket had stopped working after 5 months, they have said they will send a replacement straight away. I have various products from the company and always have a great experience. Thanks!

9 aprile 2024
Non scritta su invito
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Risposta di Livivo

Hi Emma,

Thanks for taking the time to leave us some lovely feedback!

So pleased to hear you were impressed by the service provided.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 1 stelle su 5

No tracking information given for any…

No tracking information given for any orders and most certainly not next day delivery

5 aprile 2024
Non scritta su invito
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Risposta di Livivo

Hi Kim,

Thanks for leaving us some feedback. I have requested further information from you so we can assist you further as no email or order number has been left.

Please reach out to our team via support@livivo.co.uk and we can assist you further.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

Replacement Throw

Ordered a heated throw which was faulty. Got in touch and a replacement offered same day. If only all Companies offered such great service. Will definitely use them again.

8 aprile 2024
Non scritta su invito
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Risposta di Livivo

Hi Lisa,

Thanks for taking the time to leave us some lovely feedback!

So pleased to hear you were impressed by the service provided.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

Thank you so much received in good time…

Thank you so much received in good time will definitely shop here again

28 marzo 2024
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Risposta di Livivo

Hi Nanni,

Thanks for taking the time to leave us some brilliant feedback!

So pleased to hear you are impressed with the delivery!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

fantastic bathroom products

Great products

28 marzo 2024
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Risposta di Livivo

Hi Lee,

Thanks for taking the time to leave us some brilliant feedback!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

Customer service …

I had to inform the company that there was a fault with the blanket I ordered. The customer service was 2nd to none and they replaced the blanket within days. Excellent service

2 aprile 2024
Non scritta su invito
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Risposta di Livivo

Hi Carol,

Thanks for taking the time to leave us some excellent feedback!

So pleased to hear you were impressed by the service provided.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

The product is great it keeps me nice…

The product is great it keeps me nice and warm.

30 gennaio 2024
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Risposta di Livivo

Hi Ray,

Thanks for taking the time to leave us some brilliant feedback!

So pleased to hear you are impressed with the product.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

Value for Money

Good strong product. Quick delivery and great price. Thanks.

15 marzo 2024
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Risposta di Livivo

Hi Geoff,

Thanks for taking the time to leave us some great feedback!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

Bought washing line

Bought Rotary washing line, good quality product exactly as described. Great fast efficient service from start to finish. Would highly recommend.

14 marzo 2024
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Risposta di Livivo

Hi Diane,

Thanks for taking the time to leave us some lovely feedback!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 4 stelle su 5

WELL MADE PRODUCT

The product was left outside front door in the rain and box part open. I only knew it was there after getting a text from EVRI courier saying it had been delivered. Poor service by courier. However the airer was adequately protected by polythene inside box, so was not damaged. Airer is up and very pleased with the construction. Well made product. Just need some decent weather to use it!!

10 marzo 2024
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Risposta di Livivo

Hi Roger,

Thanks for taking the time to leave us some great feedback!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

would like to say how pleased I am with…the Minerva Drawer unit - 3drawer

would like to say how pleased I am with the drawer unit i,ve just purchased from you.
It arrived very quickly and very well packed.
It fits into the small space I have in my bathroom perfectly.
I will be ordering from you again soon, perhaps a second drawer unit.

Your customer service is excellent and very quick to respond.

7 marzo 2024
Non scritta su invito
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Risposta di Livivo

Hi Linda,

Thanks for taking the time to leave us some brilliant feedback!

So pleased to hear you were impressed by the service provided.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

Great looking fire and excellent customer service

I recently ordered a Panoramic electric log burner effect fire from Liivio through Debenhams marketplace, the product itself was lovely, sturdy, great value for money and very realistic looking, you can put your own logs in the storage area at the bottom which added to the effect of it appearing like a real log burner, it arrived extremely well packed too.
Unfortunately, my husband has insisted that he would prefer a real fire, so I reluctantly returned the stove to Livivio via Evri.
I would like to praise the support staff at Livivio for their help in identifying the whereabouts of my return, I am eternally grateful for the rapid response I received to my query, it was quickly resolved and my refund from Debenhams is now underway. Customer service from Livivio in itself was excellent!

7 marzo 2024
Non scritta su invito
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Risposta di Livivo

Hi Mandy,

Thanks for taking the time to leave us some brilliant feedback!

So pleased to hear you were impressed by the service provided.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

Great customer service!

I purchased a heated blanket in October last year and have used it religiously day and night to combat the cold and I honestly love it. Last night it displayed the error code ‘E’, so I contacted Livivo and this morning was offered an immediate replacement. Literally cannot fault this company for customer service - thank you!!

7 marzo 2024
Non scritta su invito
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Risposta di Livivo

Hi Melissa,

Thanks for taking the time to leave us some lovely feedback!

So pleased to hear you were impressed by the service provided.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

I have to complement Livivo

I have to complement Livivo for their excellent, fast and friendly customer service. We actually ended up needing to return an item but this was handled professionally and with great courteousness. Would certainly recommend.

12 febbraio 2024
Non scritta su invito
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Risposta di Livivo

Hi Elisabetta,

Thanks for taking the time to leave us some brilliant feedback!

So pleased to hear you were impressed by the service provided.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

Mick J

excellent customer service had faulty item and it was dealt with the same day would recommend this company and will be using them again

23 febbraio 2024
Non scritta su invito
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Risposta di Livivo

Hi Michael,

Thanks for taking the time to leave us some lovely feedback!

So pleased to hear you were impressed by the service provided.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

Went above and beyond

I ordered a heated throw which the lead was not working . I only requested a new lead . But livivo went one better and sent out a whole new heated throw . The support off this company was next to none . Totally went above and beyond . And I really appreciated it so thankyou so much .

15 febbraio 2024
Non scritta su invito
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Risposta di Livivo

Hi Tracey,

Thanks for taking the time to leave us some brilliant feedback, we greatly appreciate it!

So pleased to hear you were impressed by the service provided.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Valutata 5 stelle su 5

ROTARY CLOTHES AIRER

Ordered rotary clothes line on 6th Feb, deliverd on the 8th Feb by Everi. New airer fitted into the existing ground socket so up and running in no time at all. Cost me £30 and just as good quality as the most expensive ones costing £90. Happy to reccomend this item

6 febbraio 2024
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Risposta di Livivo

Hi Maurice,

Thanks for taking the time to leave us some brilliant feedback, we greatly appreciate it!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

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