Livingston Dental Care Recensioni 

166
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Today was my six month hygienist appointment with Rhonda. As always receptionist staff were friendly and I updated my health check online at the reception. I was taken on time and Rhonda and I c... Leggi di più

Valutata 4 stelle su 5

I've been a patient at this clinic for over 30 years and find the staff to be very professional and I've never had a problem with any work done.

Valutata 5 stelle su 5

As always the staff put me at ease and are always friendly. It was good to see Elena on reception, today my hygienist appointment was with Denise followed by my first dental appointment with Paul who... Leggi di più

Valutata 5 stelle su 5

I've been a patient at LDC since opening and of David Connarty since I was 3 years old - 40 years later I'm still annoying him! Always professional, warm and friendly. Works required explained well... Leggi di più

Dettagli dell'azienda

  1. Clinica dentale

Informazioni fornite da varie fonti esterne

At Livingston Dental Care our aim is to create beautiful smiles for all of our patients. We offer a range of both NHS and private services and procedures. Contact us today.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

166 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,8

Tutte le recensioni

(166)

47 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Long term patient

I've been a patient at this clinic for over 30 years and find the staff to be very professional and I've never had a problem with any work done.

10 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Today was my six month hygienist…

Today was my six month hygienist appointment with Rhonda.
As always receptionist staff were friendly and I updated my health check online at the reception.
I was taken on time and Rhonda and I chatted about our recent holidays.
My teeth and gums were given a general once over before treatment began.
I was told my gums were in very good condition and just to be careful about flossing in between teeth.
Got a clean bill of health and happy to come back in six months.
Really appreciate the meticulous care.

9 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Best dental practice

As always the staff put me at ease and are always friendly. It was good to see Elena on reception, today my hygienist appointment was with Denise followed by my first dental appointment with Paul who has taken over patients from John. I look forward to a hassle free transition & wish John all the best for the future. I would highly recommend this dental practice

27 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Fiona Girasoli and her dream team deal…

Fiona Girasoli and her dream team deal nurse are brilliant. I have had a history of bad experiences with dentists and Fiona has changed my view , she makes me feel relaxed and explains what she is going to do. I am not the easiest of patients but Fiona treats me with a smile and reassurance.

6 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

Denise is a very good Hygienist. She is very thorough but gentle. She has a lovely personality which helps you to relax. The dental nurse was also very pleasant and efficient. Top marks.

29 aprile 2026
Non scritta su invito
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Risposta di Livingston Dental Care

Thank you for your feedback!

Valutata 2 stelle su 5

Not great

I left a review before but since wanted to amend.

Unfortunately I don’t recommend.

I attended here for two private emergency appointments with the aim to signing up full time at the practice for restorative dentistry which they said wasn’t a problem. The surgery was clean and tidy and the reception staff welcoming. I was asked to fill out my medical information and pointed towards an iPad on the front desk sitting in a stand. This was a bit fiddly as it couldn’t be removed from the stand and I wasn’t overly keen on typing out private medical info while people who would easily be able to see queued behind me. What would be better is maybe being sent an email to do this before the appointment itself, or just doing it via pen and paper. Toilets are clean and a decent size however the practice was not wheelchair friendly for those who would need it to be on my particular visits. Not an issue for me but something others may need to be aware of.

The first time the dentist who saw me (I didn’t get his name) was kind and very helpful and he assured me that I’d be able to sign up to be a patient. He was able to examine me, prescribe me antibiotics that were safe and let me know what needed to happen to my tooth. The antibiotics cleared up the infection until I could book root canal work.

My second appointment (also private) was not as good nor did I feel listened to. I had another tooth infection elsewhere and a different dentist (Paul) who prescribed me a different type of antibiotic. This particular antibiotic doesn’t work that well for me due to being over prescribed them when I was younger and developing resistance. I explained this and was told as it’s a first line antibiotic he had to prescribe it. I did not feel listened to and it was almost as if he wanted to get me out of the chair asap. I appreciate it was an emergency appointment but I felt very rushed with no reassurance.

Later on when ringing to sign up, I was told that they couldn’t take me on due to not being able to offer restorative dentistry after all. Apparantly there is a long wait of several weeks even for private patients to get appointments and so it’s not worth signing up unless you need very minimal work done. Funnily enough they told me the exact opposite when paying for emergency treatment. I queried the name of the first dentist and was told that he didn’t have the right to tell me I could be a patient as he only works at the practice one or two days a week.

So yeah, it’s a bit of a shambles unfortunately and I have gone elsewhere since.

Two stars, and they are purely for the first dentist.

Edit: One thing that has also bothered me since leaving this review is that the staff at LDP have tried to get me to remove the second dentist’s name from the review twice. This is despite them having no issues with the other reviews mentioning names on here- funnily enough all positive ones. I feel like it’s important to be totally honest in a review and the name of the dentist isn’t a secret- it’s on their website and public social media!

Edit: I have just seen the response that I’ve edited this review. This is correct. Once was to remove the dentists surname and add the above edit. The other time was to correct the date of my visit and spelling. RE the disabled entry, on my visit it was made clear a temp entrance was being used while building work was being done on the other. There was a very steep step up to the door, and the door was too narrow for a wheelchair. No ramp was visible. If the practice has upgraded since that is great. Regards.

16 marzo 2026
Non scritta su invito
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Risposta di Livingston Dental Care

Hello Julia,

We are sorry to read that you remain dissatisfied with your experience.

However, we do feel it is important to clarify that some statements made within this review do not accurately reflect our practice or the information provided at the time of attendance.

Although we do offer emergency appointments to non-registered patients on a private basis where availability allows, these appointments are primarily reserved for our registered patients. Additional emergency appointments are only offered where capacity permits.

We can only offer patient registration where ongoing capacity is available and, in cases where urgent treatment is required within a shorter timeframe than we are able to provide, we will always advise patients honestly and appropriately to seek earlier treatment elsewhere if necessary. This is to ensure patients receive the care they require within a clinically appropriate timescale while also allowing us to continue meeting our duty of care to existing registered patients.

Where appropriate, alternative options and external providers are discussed to help patients access the most suitable care for their needs.

We would also like to correct the statement regarding accessibility, as the practice is fully wheelchair accessible with ground floor access and ramp entry available.

With regards to our digital forms, medical history documentation is routinely issued electronically via email prior to appointments wherever possible. Reception iPads are primarily used for appointment sign-in and relevant documentation on arrival.

Clinical prescribing decisions are made in accordance with current prescribing guidance, professional standards and the clinical information available at the time of examination. Our clinicians are legally and professionally required to prescribe appropriately and safely within these guidelines.

We also note that this review has been amended multiple times since originally being posted on 19 April, with additional comments and allegations added over time.

We always welcome genuine feedback and continuously review our systems and patient experience. However, we also feel it is important that public reviews remain fair, factual and balanced for both patients and staff.

If you wish to discuss this further, please contact our reception team.

Kind Regards,
Livingston Dental Care

Valutata 5 stelle su 5

Just had a root treatment today by…

Just had a root treatment today by Paul, excellent dentist, very careful and attentive. All in all, a very good experience. Paul took the time to explain all possible scenarios regarding my treatment and then gave me the choice. I would highly recommend Paul to anyone. Thanks LDC.

23 aprile 2026
Non scritta su invito
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Risposta di Livingston Dental Care

Thank you for your feedback!

Valutata 5 stelle su 5

Went to the Hygienist today for a clean…

Went to the Hygienist today for a clean and polish was treated wonderfully the best my teeth have looked and felt in years keep up the good work 👏🏻

1 aprile 2026
Non scritta su invito
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Risposta di Livingston Dental Care

Thank you for your feedback!

Valutata 5 stelle su 5

Dentist

I have been attending this practice for years now and the friendlyness from the staff and dentists and hygienist is great
I would definitely recommend this practice

1 aprile 2026
Non scritta su invito
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Risposta di Livingston Dental Care

Thank you for your feedback!

Valutata 5 stelle su 5

Best experience ever.

Best experience ever.. never had treatment like it.. such lovely people and explains everything in great detail.. highly recommend ❤️

10 marzo 2026
Non scritta su invito
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Risposta di Livingston Dental Care

Thank you for your feedback!

Valutata 5 stelle su 5

The best dentist ever

I broke a tooth and was able to quickly get an appointment where the tooth was fixed. I am a nervous patient at the dentist and felt very quickly comfortable and safe. Jane is lovely and immediately makes you feel at ease. I left feeling very happy to have had my tooth fixed with absolutely not one bit of pain involved. Livingston Dental Care is the best dental practice I have ever used.

9 marzo 2026
Non scritta su invito
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Risposta di Livingston Dental Care

Thank you for your feedback!

Valutata 5 stelle su 5

Would recommend this practice to others

Had a great appointment with my dentist. It was quick and simple. The staff were friendly, service - fantastic. I joined recently because my partner recommended this practice to me and I would equally recommend it myself to anyone else looking. 5 out of 5 stars :)

5 marzo 2026
Non scritta su invito
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Risposta di Livingston Dental Care

Thank you for your feedback!

Valutata 5 stelle su 5

Absolutely superb dental surgery

Absolutely superb dental surgery, Elaine on reception always happy to help. Fiona has supported me through procedures which were complicated due to medication I have to take. I've always been seen quickly and nothing is too much trouble, lovely friendly, caring dentist. Thoroughly recommend and appreciate you all.

12 febbraio 2026
Non scritta su invito
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Risposta di Livingston Dental Care

Thank you for your feedback!

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