Livewest have been and continue to be horrendous in their conduct as my Landlords. I have had to be in constant contact with MP Rebecca Smith about a damp and mold issue in my Bungalow. I'm not over 5... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Paul Cook has been amazing! brilliant work start to finish and was chatty but effective in what he did, The kitchen looks amazing, and he is such an asset to the company! much deserved appreciation.... Leggi di più
We had a replacement bathroom done by Paul. Paul was thoughtful, respectful and very tidy. I’m always a little on edge when works are being carried out. The bathroom is stunning! Finished to the highe... Leggi di più
L'azienda ha risposto
What an exceptional experience with the people doing our bathroom this week. Courteous, friendly, respectful, caring, and so much attention to detail. Especially in this awful heatwave, their work has... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We're a leading housing provider in the South West, managing 40,000+ homes from the shores of Cornwall to the Gloucestershire hills.
Informazioni di contatto
Regno Unito
- 0300 123 8080
- livewest.co.uk
4,3
Eccellente
405 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
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Le persone hanno visualizzato anche
Risposta di LiveWest
Thank you for your 5‑star review, Daniel. We’re really pleased to hear you consistently receive great service from us. Your feedback means a lot and helps us keep improving. - Aaron
The person that came did a great job
The person that came did a great job
8 ottobre 2025
Non scritta su invito
Risposta di LiveWest
Hi Elisa, thanks so much for your lovely review. We’re really glad to hear that the person who visited you did a great job. If you ever need anything else, we’re here to help. - Aaron.
So this week I had a new kitchen…
So this week I had a new kitchen installed and I had Sean McDonald and Owen Williams attend . They were both so professional and respectful when it came to tidying up and keeping things safe after they finished each day . I can honestly say my kitchen is more than I expected , it was done / completed to perfection .
They also kept me up to date each day with what was happening and what was going to be achieved .
I had two autistic children in the house and they were nothing but patient and respectful of there needs
13 marzo 2026
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Risposta di LiveWest
Thank you so much for your lovely review, Leigha. We’re really pleased to hear how happy you are with your new kitchen. It’s great that the team kept you updated and made sure everything felt safe and respectful for you and your children. We hope you enjoy your new space. - Aaron.
House condition survey
Very friendly and cheerful surveyor did my housing condition report.
2 marzo 2026
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Risposta di LiveWest
Thanks so much for your lovely review, John. We're really pleased to hear your surveyor was friendly and cheerful during your housing condition visit. We want every customer to feel comfortable and well looked after, so it’s great to know this was your experience. We appreciate you taking the time to share your feedback about this - Aaron.
Absolutely love love love my new…
Absolutely love love love my new bathroom, karl Lewis fitted my bathroom, kept me up to date with everything he was doing each day, always asked if I was happy with his suggestions, which I was.. the panelling is so much nicer than tiles.. easier to keep clean, no mouldy grout to have to deal with.im so so happy..
2 marzo 2026
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Risposta di LiveWest
Thank you so much, Sarah, for your lovely review. We’re delighted to hear how much you’re enjoying your new bathroom. It’s great that Karl kept you updated and that his suggestions worked so well for you. The panelling sounds like a perfect choice, and we’re really glad you’re happy with the finish. Thanks for sharing your experience with us. - Aaron.
Adrian was a really nice guy he was on…
Adrian was a really nice guy he was on time everyday very polite and happy he answered any questions I had about the work he carried out
Adrian has done such amazing job my bathroom looks so posh he really took care of what he was doing I really hope he comes back and does my downstairs toilet
I’m so pleased with it
Thank you so much Adrian
2 marzo 2026
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Risposta di LiveWest
Thank you, Nicola, for your lovely review. We’re so pleased to hear how happy you are with your new bathroom. It’s great to know Adrian was polite, helpful and took real care with the work. We’re really glad you’re pleased with the result and appreciate you taking the time to share your feedback. - Aaron.
The fitter James was very professional…
The fitter James was very professional and hard-working, lovely bathroom very high Standard.And Gavin the boss is a lovely professional that puts my mind at ease About my worries. Electrician excellent very good. Thanks guys , excellent team well done. Bonuses all round, I think, especially for James. Thank you much appreciated.
5 marzo 2026
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Risposta di LiveWest
Thank you, Debbie, for your lovely review. We’re so pleased you’re happy with your new bathroom. It’s great to hear James, Gavin and our electrician helped put you at ease and delivered work to a high standard. We really appreciate you taking the time to let us know also - Aaron.
The Kitchen Fitter
The Kitchen Fitter was a great bloke very competant and able to overcome unplanned difficulties in a skillful manner, Fitting, Flooring and Plumbing was definitely not above this guys ability.
3 marzo 2026
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Risposta di LiveWest
Hi Mr Paine, thanks for sharing your review. We’re glad to hear the kitchen fitter was able to handle the unexpected challenges and keep things moving smoothly. It’s great to know you’re pleased with the quality of the work. We appreciate you taking the time to let us know. - Aaron.
I’m so happy with my new kitchen thank…
I’m so happy with my new kitchen thank you very much. You employee ADAM who carried out the work was on time everyday and did an awesome job my kitchen, he made sure every thing was right and asked me if I was happy with the result & I was very happy with it. It is so much better now as I have more cupboard space and work surface. So thank you very much again to ADAM.
3 marzo 2026
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Risposta di LiveWest
Thank you, Wayne, for your lovely feedback. We’re really pleased to hear how happy you are with your new kitchen. It’s great to know Adam made the process smooth and ensured everything was just right for you. Enjoy your new space, and thanks again for sharing your experience with us. - Aaron.
Darren lyons and Adraian
Darren lyons and Adraian, were absolutely amazing 👏 went above and beyond, clean, tidy, professional and made life much easier for me without a kitchen. The kitchen is finished to a high standard and looks incredible so pleased.. my floor was rotten mouldy from a previous leak and the stock cap and pipes were old rusty and leaking this was all replaced with new the horrible smell has finally gone! I cannot thank them enough for there friendly chatty and amazing work they have done they are a great team .
23 febbraio 2026
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Risposta di LiveWest
Hi Emily, thank you so much for your lovely review. We’re really pleased to hear how well Darren and Adrian supported you and that your new kitchen has made such a difference. It’s great to know the work has left your home feeling fresh and comfortable again. We truly appreciate you sharing your experience with us - Aaron.
live west is disgrace
FOLLOW UP LIVE WEST SENT A GUY WHO SAID HE WOULD GET THE OVERGROWN HEDGE SEEEN TO BUT IT TRUNS OUT HE WAS SENT OUT TO TELL ME A PACK OF LIES SO IT A FACT THAT CEO OF LIVE WEST GOT NO RESPECT FOR ELDERLY DISABLED TERMINALLY ILL TENANTS
2 marzo 2026
Non scritta su invito
Risposta di LiveWest
Dear Mr Deacon, thank you for your feedback. We can see from the details on your account that our neighbourhoods team have been in contact with you regarding the issues that you are experiencing and are trying to assist you. We can also see that our customer services team had contact with you yesterday also and have been coordination with your housing officer. If we can be of any further help in the meantime, please do not hesitate to contact usd. Kind regards, David
We just had our downstairs loo…
We just had our downstairs loo refurbished and it looks amazing
Phill was very professional he showed me his ID etc
Everything was left clean and tidy
I would recommend him to others
25 febbraio 2026
Non scritta su invito
Risposta di LiveWest
Hi Mr Bricknell, thank you for your kind review. We’re pleased to hear you’re happy with your refurbished loo and the work Phill carried out. It’s great to know everything was left clean and tidy. We appreciate your recommendation - Aaron.
I will now be re doing the work myself…
I will now be re doing the work myself as u just try covering over rather than replace saves hassle down the line and money before more damage occurs
24 febbraio 2026
Non scritta su invito
Risposta di LiveWest
Hi Kate, we’re really sorry to hear this and that you feel you need to redo the work yourself. That’s not the experience we want for you. We’d like to look into what happened and put things right. If you’re happy to, please get in touch with your details so we can review the repair and discuss the best way forward. - Aaron.
New toilet
We had a new toilet fitted and Sam was polite and professional! He did an excellent job and left everything clean and tidy when he left!
24 febbraio 2026
Non scritta su invito
Risposta di LiveWest
Hi Abbey, thank you for leaving this great review. It’s lovely to hear Sam carried out the work so professionally and made sure everything was left clean and tidy. We really appreciate you taking the time to share your experience with us, it means a lot to all of our teams. - Aaron.
Very friendly worked hard,explained…
Jim was Very friendly worked hard,explained what was happening very impressed with the results thank you 😊
20 febbraio 2026
Non scritta su invito
Risposta di LiveWest
Thank you for your kind review, Angela. We're really pleased to hear Jim was friendly, hard‑working and kept you informed throughout. It’s great to know you’re impressed with the results. - Aaron.
New Bathroom
We are delighted with the recent replacement and redecoration of our bathroom by Karl from Livewest. We are particularly pleased with the meticulous attention to detail and the exceptional craftsmanship. Karl was a pleasure to have in our home; he was with us for five days, and we felt completely at ease and comfortable in his presence. He was always willing to go the extra mile. We are extremely satisfied with the final results!
20 febbraio 2026
Non scritta su invito
Risposta di LiveWest
Thank you for your lovely review, Helena. We’re delighted to hear how pleased you are with your new bathroom. Karl’s attention to detail and the care he showed in your home really shine through in your feedback. We’re glad the work left you feeling comfortable and happy with the result. - Aaron.
Professional Team
Alex has just finished a total kitchen refit in five days. I am amazed at how efficient and hard working he is. Takes a lot of skill and motivation to do this and his experience shows. The house is old and quirky but he wrangled it!
20 febbraio 2026
Non scritta su invito
Risposta di LiveWest
Thank you for your lovely review, Beth. We’re really pleased to hear how smoothly your kitchen refit went. It’s great that Alex’s skill and hard work made such a difference, especially with the challenges of an older home. Your feedback means a lot to us - Aaron.
Excellent Service from LiveWest's Electrical Team
Excellent service from LiveWest’s electrical team at Victoria Gate in Taunton. Despite terrible weather, Mr Philip Waite and his team worked tirelessly to fix the long-standing security lighting issue affecting residents’ safety. Their professionalism, persistence, and high-quality workmanship made a real difference. Mr Waite kept us updated throughout and showed outstanding customer care. Very grateful for their commitment and dedication.
19 febbraio 2026
Non scritta su invito
Risposta di LiveWest
Thank you for your thoughtful review, Kris. We’re glad to hear our electrical team at Victoria Gate were able to resolve the lighting issue, especially in such difficult weather. It’s great to know the team kept you updated and that their work made a real difference. Your feedback is really appreciated. - Aaron.
Excellent service first class…
Excellent service first class workmanship to a high standard and lovely helpful caring workers
19 febbraio 2026
Non scritta su invito
Risposta di LiveWest
Thank you for sharing such kind feedback. It’s great to hear the workmanship met your expectations and that our team made a positive difference during the visit. Your comments mean a lot to us. - Aaron.
Hello I find dealing with live west…
Hello I find dealing with live west when I went to view the bongelow Kim was very pleasant to talk to and very helpful I would recommend live west to anyone
19 febbraio 2026
Non scritta su invito
Risposta di LiveWest
Hi Bruce, Thank you for your kind review. We’re really pleased to hear you found your visit positive and that Kim was helpful and pleasant to speak with. It’s great to know you’d recommend LiveWest, and we really appreciate you taking the time to share your experience. - Aaron.
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