They delivered within the week and product as ordered. When I questioned the bad reviews was told they have a new owner so it seems these are doing the right thing.
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Scopri cosa dicono le persone
During the Covid 19 lockdown I have placed 2 large orders with Liqroo. On both occasions one item has been out of stock, but they called and offered alternatives of equal or better value. On each occa... Leggi di più
I can only speak from my own experience, but everything about the service I received was very professional. I placed my order via the website very late in the evening of Monday the 1st June. Th... Leggi di più
Order part filled including a cheaper substitute (white rum instead of dark) now 3 weeks waiting for case of beer that site says is in stock. Don't respond to emails or phone calls. Have some sympa... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Buy alcohol online from Liqroo.com. Explore the best selection of drinks like Wine, vodka, Gin, Spirits, Beers, Cider and other liquors. Same day delivery service available in London, UK.
Informazioni di contatto
Trust House, St James Business Park, BD1 5LL, West Yorkshire, Stati Uniti
- 0044 (0) 203 8088336
- contact@liqroo.com
- liqroo.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Good communication
I received a call first thing in the morning after making my order, to let me know the item that I ordered was out of stock. I was given alternative options, but said I was happy to wait for my item to be in stock. It arrived 7 days after I made the order - overall I am happy with the service and good communication.
Avoid at all costs
Avoid, it all seems reasonable priced then they will try and change items in the order. Then they tried to charge me even more then I already paid. There is just no point.
I’ve been using LIQROO since the…
I’ve been using LIQROO since the pandemic and im very pleased with their service and will continue to to use it
Good Service as always
Outstanding customer service!
I recommend highly! Great selection, wonderful customer service. They exceeded all expectations. I ordered from the US for a London delivery and I could not have asked for a better experience. Thank you!! I will be back!
Excellent service, recommended
I have ordered on multiple occasions and am always very happy with the service provided. When one of my items was out of stock I received a phone call to inform me and ask for an alternate choice. I’ve used the online help chat function with success to resolve a query too. Delivery drivers always arrive with a smile. I highly recommend this service
Watch out for all these clearly fake…
Watch out for all these clearly fake recent 5* reviews. They really are a joke. They only gave half my order, many emails and chats later still nothing. Case open with PayPal. Avoid this company.
Good Selection and Good Service!
The service provided has been great. My recent two orders were delivered as expected, the day after the order was placed. There were some challenges during the peak of COVID-19 which resulted in some delays, but that was understandable, and they seem to have recovered well. Since then everything seems to be very smooth!
My experience with Liqroo was outstanding
My experience with Liqroo was excellent, from beginning to end. I live in South Africa and decided -- the evening before! -- to send my sister in London a special bottle of bubbles for her birthday. Yes, bad planning, I know! Not only did I manage to find the specific brand of champagne she loves on Liqroo, I was able to place my order just in time (with half an hour to spare) for next-day delivery. I was most ably assisted by Sasha on the chat app. She guided me through the process, and when I had forgotten to add a little birthday note with my order, she went afterwards to make sure it would be added to my sister's delivery. She really went out of her way to help make my sister's birthday special. The order was delivered the next day -- well, at 10pm! Annie was staffing the chat app that day, and was also very helpful. I was impressed with Liqroo's service and really pleased my sister got her pressie on her actual birthday. Would most definitely use them again.
Great service
Great service. Even when a few things were out of stock they called me and gave me a choice to get a replacement product or a refund. Luckily they were able to stock up a day later and deliver my original order. Bottles extremely well packaged.
At your own risk!!!
I placed an order and specified my name and that of my girl. They came to my shared house and claimed not to know who the order was for and just gave it to one of the housemates. I reached out to Liqroo to get it rectified, no resolution and no refund. Sad.
A brilliant service
A brilliant service. Quick reliable and at fair prices. But they need to tidy up their web site. It's not SMM secure and a warning pops up. Also I found that I lost connections a few times whilst scrolling through my order.
I have ordered at least 5 times through…
I have ordered at least 5 times through Liqaroo and have no issues with the service at all, the staff/driver are so helpful and polite and would recommend this service to my friends.
Recommend
Put in my order. Acknowledged. Good price. Informed of delivery date.
Delivered on time. What’s not to like. Excellent experience .
Second time using this company
Second time using this company, prompt delivery and dealt with my queries quickly, politely and efficiently!
next day present for a friend
next day present for a friend - all on time, simples
keep it up
very good service
very good service, received my favourite rum next day.. i will buy again
Delighted
Very happy with the service received, from my order to receiving the goods. I liked the Irish Whiskey range and the pricing was reasonable. I will 100% use Liqroo again.
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