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Valutata 4 stelle su 5

They delivered within the week and product as ordered. When I questioned the bad reviews was told they have a new owner so it seems these are doing the right thing.

Valutata 5 stelle su 5

During the Covid 19 lockdown I have placed 2 large orders with Liqroo. On both occasions one item has been out of stock, but they called and offered alternatives of equal or better value. On each occa... Leggi di più

Valutata 5 stelle su 5

I can only speak from my own experience, but everything about the service I received was very professional. I placed my order via the website very late in the evening of Monday the 1st June. Th... Leggi di più

Valutata 1 stelle su 5

Order part filled including a cheaper substitute (white rum instead of dark) now 3 weeks waiting for case of beer that site says is in stock. Don't respond to emails or phone calls. Have some sympa... Leggi di più

Dettagli dell'azienda

  1. Negozio di forniture per birrifici

Informazioni fornite da varie fonti esterne

Buy alcohol online from Liqroo.com. Explore the best selection of drinks like Wine, vodka, Gin, Spirits, Beers, Cider and other liquors. Same day delivery service available in London, UK.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

185 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(185)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good communication

I received a call first thing in the morning after making my order, to let me know the item that I ordered was out of stock. I was given alternative options, but said I was happy to wait for my item to be in stock. It arrived 7 days after I made the order - overall I am happy with the service and good communication.

6 luglio 2020
Non scritta su invito
Valutata 1 stelle su 5

Avoid at all costs

Avoid, it all seems reasonable priced then they will try and change items in the order. Then they tried to charge me even more then I already paid. There is just no point.

6 luglio 2020
Non scritta su invito
Valutata 5 stelle su 5

Outstanding customer service!

I recommend highly! Great selection, wonderful customer service. They exceeded all expectations. I ordered from the US for a London delivery and I could not have asked for a better experience. Thank you!! I will be back!

4 luglio 2020
Non scritta su invito
Valutata 5 stelle su 5

Excellent service, recommended

I have ordered on multiple occasions and am always very happy with the service provided. When one of my items was out of stock I received a phone call to inform me and ask for an alternate choice. I’ve used the online help chat function with success to resolve a query too. Delivery drivers always arrive with a smile. I highly recommend this service

2 luglio 2020
Non scritta su invito
Valutata 5 stelle su 5

Good Selection and Good Service!

The service provided has been great. My recent two orders were delivered as expected, the day after the order was placed. There were some challenges during the peak of COVID-19 which resulted in some delays, but that was understandable, and they seem to have recovered well. Since then everything seems to be very smooth!

29 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

My experience with Liqroo was outstanding

My experience with Liqroo was excellent, from beginning to end. I live in South Africa and decided -- the evening before! -- to send my sister in London a special bottle of bubbles for her birthday. Yes, bad planning, I know! Not only did I manage to find the specific brand of champagne she loves on Liqroo, I was able to place my order just in time (with half an hour to spare) for next-day delivery. I was most ably assisted by Sasha on the chat app. She guided me through the process, and when I had forgotten to add a little birthday note with my order, she went afterwards to make sure it would be added to my sister's delivery. She really went out of her way to help make my sister's birthday special. The order was delivered the next day -- well, at 10pm! Annie was staffing the chat app that day, and was also very helpful. I was impressed with Liqroo's service and really pleased my sister got her pressie on her actual birthday. Would most definitely use them again.

28 giugno 2020
Non scritta su invito
Valutata 4 stelle su 5

Great service

Great service. Even when a few things were out of stock they called me and gave me a choice to get a replacement product or a refund. Luckily they were able to stock up a day later and deliver my original order. Bottles extremely well packaged.

27 giugno 2020
Non scritta su invito
Valutata 1 stelle su 5

At your own risk!!!

I placed an order and specified my name and that of my girl. They came to my shared house and claimed not to know who the order was for and just gave it to one of the housemates. I reached out to Liqroo to get it rectified, no resolution and no refund. Sad.

24 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

A brilliant service

A brilliant service. Quick reliable and at fair prices. But they need to tidy up their web site. It's not SMM secure and a warning pops up. Also I found that I lost connections a few times whilst scrolling through my order.

19 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

Recommend

Put in my order. Acknowledged. Good price. Informed of delivery date.
Delivered on time. What’s not to like. Excellent experience .

17 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

Delighted

Very happy with the service received, from my order to receiving the goods. I liked the Irish Whiskey range and the pricing was reasonable. I will 100% use Liqroo again.

16 giugno 2020
Non scritta su invito

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