Lings - Triumph Essex Recensioni 

398
TrustScore 4.5 su 5

4,6

Unit 1, Oak Industrial Park, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB


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Valutata 5 stelle su 5

Had a great experience getting my new Triumph Tiger Sport 660. What a fantastic bike! Jono and Alex were great to deal with and helped with all aspect during the purchase. Regular contact and updates... Leggi di più

Valutata 5 stelle su 5

My experience was 5 stars at the Gt Dunmow branch Alex looked after me from the word go nothing was to much trouble very polite and very knowledgeable. Where the Ipswich branch where I live was terr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Johnathan at Dunmow was extremely helpful and patient whilst accommodating my indecisions about going for a new bike or one a few months old. He allowed me a test ride and then went out of his way to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great people at this dealership, called late for an mot for my Harley that had only done 6 miles in the last 15 months!! Spoke with Serina who magically managed to squeeze me in today, sat outside in... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Concessionario moto
  2. Negozio di biciclette
  3. Negozio di accessori e attrezzature per moto
  4. Negozio di motociclette
  5. Concessionario di moto Triumph
  6. Rivenditore di moto usate

Scritti dall'azienda

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Scritti dall'azienda

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Informazioni di contatto

  • Unit 1, Oak Industrial Park, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, Regno Unito

  • 01371512022

Rider-approved Motorcycle Dealer Group

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4,6

Eccellente

TrustScore 4.5 su 5

398 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(398)

474 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Triumph Tiger XCa 800 Purchase

Polite and informative staff with good communications throughout.

23 settembre 2024
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Risposta di Lings - Triumph Essex

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Valutata 5 stelle su 5

Great service from all the guys at…

Great service from all the guys at Lings in Great Dunmow.

16 settembre 2024
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Risposta di Lings - Triumph Essex

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Valutata 5 stelle su 5

Very helpful staff

The Triumph Bonneville T120 that Lings sold me turned out to have no MOT. LIngs were very apologetic and agreed to collect the bike, MOT it and return it to me. I found all of the staff very friendly, professional and helpful.

9 settembre 2024
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Risposta di Lings - Triumph Essex

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Valutata 5 stelle su 5

Great service friendly professional…

Great service friendly professional staff , I would recommend to anyone to use dunmow triumph , thank you for your service kind regards mr Kenneth hadley.

6 settembre 2024
Non scritta su invito
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Risposta di Lings - Triumph Essex

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Valutata 5 stelle su 5

Good customer service delivery driver…

Good customer service delivery driver was very helpful

2 settembre 2024
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Risposta di Lings - Triumph Essex

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Valutata 5 stelle su 5

Bit old school

Bit old school. Made me feel like the customer, and they did everything they could to ensure everything went as smoothly as possible. They were also open and honest, so any questions were addressed and dealt with.

2 settembre 2024
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Risposta di Lings - Triumph Essex

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Valutata 5 stelle su 5

Gt dunmo

Bought a used bike didn’t notice the rear tyre was slightly squared off but they are going to replace it, GOOD service

19 agosto 2024
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Risposta di Lings - Triumph Essex

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Valutata 5 stelle su 5

Josh was amazing very helpful and…

Josh was amazing very helpful and friendly company rate him highly enough. 10/10

27 agosto 2024
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Risposta di Lings - Triumph Essex

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Valutata 5 stelle su 5

Professional and friendly company

I took out a demo bike which was made accessable straight away. All questions I had were answered. The sales rep Adam French couldn't have been more helpful along with the other members of the team. They were friendly and professional. Went on to purchase a new Triumph from them.

13 agosto 2024
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Risposta di Lings - Triumph Essex

Thank you for your 5-star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Valutata 5 stelle su 5

Nice friendly staff to ask questions…

Nice friendly staff to ask questions before and after sale.

19 agosto 2024
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Risposta di Lings - Triumph Essex

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Valutata 5 stelle su 5

Great company..

Great company... made my online buying experience fantastic. Great communication and couldn't have done anything more for me I would consider my next bike from them if this is anything to go by..

29 luglio 2024
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Risposta di Lings - Triumph Essex

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Valutata 5 stelle su 5

I called in for a diagnostic check.

I called in for a diagnostic check on my Thruxton r and couldn’t be more happy with the service I received. From the moment I walked through the door until the moment I left the customer care I received was top drawer.

7 agosto 2024
Non scritta su invito
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Risposta di Lings - Triumph Essex

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Valutata 5 stelle su 5

Straightforward, easy and quick.

My experience was very good. "Josh" the salesman that dealt with me at Dunmow was very friendly, cheerful and helpful. A cup of tea and being offered a seat is a small thing but makes the customer feel valued. Have been to other dealerships in past that leave you ignored. The trade in was was quick ( maybe I undervalued my trade in ? Lol .. ) but I got what I expected going in. The test ride was immediate with everything being explained regarding controls. Happy to recommend Lings at Dunmow to others.

5 agosto 2024
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Risposta di Lings - Triumph Essex

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

We will be sure to pass your brilliant feedback to Josh!

Valutata 4 stelle su 5

Expensive servicing.

All went well with the service on my Tiger 660. With just under 2200 miles covered, I felt that an oil change and New filter and a check over the bike,a bill of £289 was very expensive, as it is advised as a bike that has cheap running costs and service bills.

31 luglio 2024
Non scritta su invito
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Risposta di Lings - Triumph Essex

Thanks for your feedback Mr Pollitt!

We understand your concerns about the cost of the service, especially given the reputation of the Tiger 660 for its affordability in maintenance.

Please be assured that our service pricing, including parts and labor, is in line with the manufacturer's guidelines to ensure the highest standards of quality and reliability for your bike. The cost you mentioned covers not only the parts used, such as high-grade oil and filters, but also the expert labor of our technicians who are specially trained to handle the specifics of models like yours. These services are crucial for maintaining the performance, safety, and longevity of your motorcycle.

We are committed to offering our customers the best service possible and ensuring that each bike is handled with great care and expertise. If you have any further questions or need more details about your service charges, please feel free to reach out. We're here to help!

Thank you for choosing us for the care of your Tiger 660, and we look forward to serving you again.

Valutata 1 stelle su 5

Very disappointing

I am in the market for a new motorcycle and have decided on a Triumph Tiger 1200 GT Pro. I called Lings Essex after a friend of mine recommended them, having bought a Tiger 900 from there earlier this year. We arranged for a meet and test ride at 13:30 the following day. I was a little late getting away from work so tried to call to advise I would be a few minutes late. Despite the phone ringing for over a minute, no one answered. I tried to cal again 40 mins later and again, despite me leaving the phone ringing for over a minute, no one answered. I arrived and no one greeted me. A guy was moving motorcycles around in the back of the store so I approached him - he made no attempt to approach me. It turns out the sales person I had arranged with was with a customer (even though he was expecting me???) so this other guy took all my details/ licence etc and arranged the test ride. I signed the electronic document and he went off to find the key. At this point 'my guy' introduced himself. All this could be excusable, but it turns out the bike was not there! The test ride had been arranged 24 hours earlier and we went through the process when I arrived. I was told "the director had taken it for the day". I was fuming, I had driven 90 minutes and taken a half days annual leave. I am an affluent man in my 50's and have the funds available for a new bike. This is appalling customer service

24 luglio 2024
Non scritta su invito
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Risposta di Lings - Triumph Essex

Dear Alan,

Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your disappointing experience at our dealership.

We have attempted to reach you via phone to discuss this matter further and to address your concerns personally. Unfortunately, we have been unable to connect with you so far.

We value your feedback and would like the opportunity to make things right. Please contact us at your earliest convenience so we can discuss your recent visit and ensure that your future experiences with us are much improved.

Sincerely,
Lings Essex

Valutata 5 stelle su 5

Good experience at Lings in Dunmow…

Good experience at Lings in Dunmow today. Serena made me feel welcome and the whole team were friendly and willing to help. Special mention to Bailey who remained endlessly cheerful, calm and persistent in seeking a solution to my tech stress. Thank you.

24 luglio 2024
Non scritta su invito
Logo di Lings - Triumph Essex

Risposta di Lings - Triumph Essex

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Valutata 5 stelle su 5

Personal

Personal, personable and professional service and communications.

15 luglio 2024
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Risposta di Lings - Triumph Essex

Thanks for your fantastic 5-star review! ⭐️

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