Lilyandroo Recensioni 1199

I received a gorgeous bracelet which sadly broke and Lily and Roo were amazing about sending me a returns label and fixing it for me and returning it!

Beautifully crafted jewellery and very efficient customer service. Thank-you so much.

I bought a gold plated necklace as a gift for my sister and she absolutely loved it! So far it's holding up really well 👌👌

Purchased a ring and necklace as a gift. Received jewellery quickly and they were beautifully gift wrapped.
Gorgeous gift, thank you.

Just purchased a lovely necklace for my Sister , delicate engraving added , lovely piece and great service !

Outstanding customer service. Solved our issue very quickly and the whole experience felt important to them. Thank you.

Beautiful jewellery at a very reasonable price. Shipping was quick and the customer service is brilliant, special thank you to ‘Olivia’ for being so helpful. I already have my next purchase in mind.

Beautiful jewellery by Lily & Roo. I have purchased myself and had two bracelets as gifts. I will definitely be ordering more. Stunning.
Their customer service is amazing too.

Amazing company! The necklace I was gifted was stunning. Due to wear and tear, I needed to contact Lily and Roo for advice on my necklace, they responded immediately and were so helpful. They sent me a replacement necklace after I sent mine one back. Over all amazing service I will be buying from them again!

Gorgeous jewellery and the customer service is probably the best I’ve ever experienced! Thank you so much and will definitely be a returning customer :)

Absolutely first class customer service following a recent request for a repair to an item that I broke from being heavy handed. Liv who I dealt with went above and beyond to rectify the situation.

I now have one of their beautiful necklaces again to wear and enjoy. Thank you so much Lily and Roo ❤️

I recently purchased a beautiful necklace from Lily and Roo but it broke after a couple months. While this was probably due to me not treating it correctly, the company was very happy to send me a replacement! I am so impressed with their customer service and care for individual customers.

A problem was resolved immediately
Overall a very good company to purchase from

Service very prompt, received items earlier than expected. Necklace and earrings as expected, very good quality. It was a gift, and it was greatly appreciated.

What a beautiful earrings. And a fantastic customer service. I bought it for my wife. However she didn’t like the hook. The team exchanged the hook with a better one with in 2 days . Swift response and very good product. Highly recommend

Really lovely jewellery as such a good price compared to other retailers - I accidentally ordered the wrong size and sent it back with no problem and got the right size shipped out really quick

I have purchased several pieces from Lily and Roo, all of which I absolutely love. The quality is wonderful, and each piece is so unique and fun to style. Their customer service is beyond wonderful! I had a chain snap and ended up losing my St. Christopher's charm which was incredibly sentimental. Breanna contacted me back right away, and they fully replaced my charm and necklace. I am so beyond grateful for what she made happen, and although I already was, I am now 100% a lifetime customer!!!

I have always found the products and customer service absolutely first class. I recommend Lily and Roo to all that are looking for fab products.

Absolutely fantastic service. Had issues with Royal Mail but Liv was great and helped sort the issue every step of the way. Fantastic products, fantastic website and even better customer service.

Lovely product and amazing customer service. Would highly recommend!