The worst store builder experience. In my 7+ years in e-commerce, I’ve never dealt with support this bad. They are hopeless and rely entirely on scripts—talking to an AI would be more helpful. Their o... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
very easy to learn , especially for beginners .. practical and saves you a lot of time .. beautiful templates to work on , perfectly made to convert more especially for COD businesses One more thing... Leggi di più
I love the fact that I can actually get help from a real person in real time. I left other sites because they switched to an email only service with chat bots that were useless. I've transferred over... Leggi di più
I am a complete newbie to web design and have been looking for an easy-to-use platform that takes the work out of creating the pages I need to promote my new products. Lightfunnels has been a lifesave... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
LightFunnels is a SaaS platform where you can create sales funnels in 3 minutes. No coding or design experience is needed! Our easy-to-use tool allows anyone to create high-converting sales funnels. Whether you want to generate leads or sell your products online, you can do it all without writing a single line of code; it only takes a few clicks.
Informazioni di contatto
1-3 Britannia Way, Reception, NW10 7PR, London, Regno Unito
- support@lightfunnels.com
- lightfunnels.com
3,7
Nella media
78 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 40% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
competent person
27 gennaio 2024
Non scritta su invito
very good platform and support team
20 dicembre 2023
Non scritta su invito
Unprofessional/I DO NOT RECOMMEND IT AT ALL.
Unprofessional. ( BAD SUPPORT/UNRESPONSIVE PLATFORM). They communicate through social media about the efficiency of their platform as well as their support team; in fact, it is the opposite, they do not know what they are talking about and have no respect for their customers, time has no value for them, you can wait there for 5 days with no solution.
No clear refund policy.
In general, it was a bad experience with Lightfunnels I wasted 5 months getting familiar with the platform but in vain, I have been thinking that I was setting up well-structured funnels, but the platform is not responsive and the support is a mess.
I DO NOT RECOMMEND IT AT ALL.
13 dicembre 2023
Non scritta su invito
Risposta di Lightfunnels
No refund policy? That's not quite accurate! While we strive for transparency and excellent customer service, we understand your concern about clarity. Our refund policy is actually available in the website footer, but we apologize if it wasn't easily accessible or understandable. We're always looking for ways to improve communication and transparency, and your feedback is valuable in helping us do that. Could you tell us more about your specific experience with support and why you felt the refund policy wasn't clear? We're eager to investigate and see how we can address your concerns directly. We appreciate you taking the time to share your experience, and we're committed to making things right. Let's chat and turn this into a positive learning experience for all.
I thank Lightfunnels support team a lot…
I thank Lightfunnels support team a lot for their efforts. Fast and quality assistance service. Especially Adam from support team. He was fast, positive and solved my problem without any further process in only one step.
13 dicembre 2023
Non scritta su invito
Risposta di Lightfunnels
You're too kind! We're thrilled Adam could help you out. We aim for fast and effective support, and it makes our day when we hear it's achieved. Thanks for choosing Lightfunnels!
Risposta di Lightfunnels
No You Are The Best
Mit Kreditkarte bezahlt
Mit Kreditkarte bezahlt, Ware nie erhalten
17 agosto 2023
Non scritta su invito
Risposta di Lightfunnels
Merhaba,
Yaşadığınız sorunu duyduğumuza üzüldük. Lightfunnels Ekibi olarak fiziksel ürünler değil, web sitesi hizmetleri sunuyoruz. Platformumuzla oluşturulmuş bir siteden satın alma ile ilgili sorunlar için, olası bir geri ödeme için lütfen doğrudan satıcıyla veya bankanızla iletişime geçin. Satıcının bilgilerine sahipseniz, inceleyebilmemiz için bize bildirin.
Anlayışınız için teşekkür ederiz.
En iyisi,
Yousra
Customer Support Manager
The Lightfunnels Team
thank you for your efforts
He really answered my questions without getting bored and really helped me understand and solve the problem, thank you for your efforts.
6 novembre 2023
Non scritta su invito
Risposta di Lightfunnels
That's awesome to hear! No question is boring to us. It's our pleasure to see you succeed
PRACTICAL , GREAT CUSTOMER SERVICE
very easy to learn , especially for beginners .. practical and saves you a lot of time .. beautiful templates to work on , perfectly made to convert more especially for COD businesses
One more thing , Team is very friendly and responsive ..they will stick around until your issue is solved !!
HIGHLY RECOMMEND ♥
22 ottobre 2023
Non scritta su invito
The best funnel builder for COD…
The best funnel builder for COD business or even e-commerce in general, with the best support team ever they help you solve any problem that you face in a matter of seconds!
I see it as a Shopify Killer with all the free plugins and features at a really affordable price for beginners and for the loading time speed we don't even talk ;), I really recommend it for any e-commerce business, lead collecting or store creation :D
20 ottobre 2023
Non scritta su invito
Best platform for COD amazing funnels…
Best platform for COD amazing funnels and best support
9 ottobre 2023
Non scritta su invito
excellent work!
I've been really impressed with the level of service and assistance I've received. Your team's responsiveness, empathy, and problem-solving skills have been exceptional. Keep up the excellent work!
5 ottobre 2023
Non scritta su invito
Amazing support
Amazing support, Adam's support is very fast and helpfull and the platform is very easy to use and can be customized, im happy to use lightfunnels
1 ottobre 2023
Non scritta su invito
Great Support!
20 settembre 2023
Non scritta su invito
good support
19 settembre 2023
Non scritta su invito
La meilleure plateforme de ecommerce
Toujours un plaisir de travailler avec la plateforme lightfunnels pour realiser les sites pour mes clients. Plus rapide et tres ergonomique.
19 settembre 2023
Non scritta su invito
I can't express how satisfied I am with…
I can't express how satisfied I am with LightFunnels and their exceptional support team, particularly Yousra. She went above and beyond to help me resolve numerous issues and transform my store into something truly remarkable. The level of dedication and expertise demonstrated by Yousra and the entire team is truly commendable. I wholeheartedly recommend LightFunnels to anyone seeking top-notch service and results. Thank you, Yousra, and the LightFunnels team, for making my experience outstanding!
8 settembre 2023
Non scritta su invito
The best funnel builder ever
8 settembre 2023
Non scritta su invito
Souplesse et rapidité
J'ai connu lightfunnels yas presque 1 mois. Moi qui utiliser shopify et woocomerce au paravent et d'autres, je trouve mon expérience avec eux très satisfaisante. Surtout la rapidité de créer des funnels .merci à vous et toute l'équipe
1 settembre 2023
Non scritta su invito
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