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Lifting Equipment Store Recensioni 

1292
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

High quality products with a fully documented list of each item, its SWL, safety factors and the BS EN standards used for test and acceptance. Gives piece of mind when lifting high value items. Very... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We needed an item urgently and when I missed the 2pm next day cut off just slightly I called to ask if they could squeeze us in and Louise couldn't have been more helpful - she got them on that days... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent customer service. A general enquiry about what unit of payment was acceptable, turned into a sale for them. Gemma went out of her way to ensure they were the best at suppling what we require... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Serena at Lifting Equipment Store was so helpful, managed to get lead times, advise on which products will be best, got them delivered as quick as she could, stayed in contact even offered to stay beh... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di attrezzature
  2. Rivenditore di gru
  3. Servizio di e-commerce
  4. Lavori in quota
  5. Supermercato per l'industria
  6. Fornitore di cilindri in acciaio

Informazioni su Lifting Equipment Store

Scritti dall'azienda

A REPUTATION WITH OUR CUSTOMERS THAT IS SECOND-TO-NONE

At LES - Lifting Equipment Store, we have built a reputation with our customers that is second-to-none. Our exquisite attention-to-detail, expert advice, and advanced product knowledge is unrivalled. Furthermore, we understand that when you order a product, you order it because you need it. And that's exactly why our team will keep you updated every step of the way from order to final delivery.

WHO WE ARE
Founded more than 10 years ago, Lifting Equipment Store has quickly established itself as a market leader, continuously going from strength to strength in an ever-competitive market. Based in the heart of the West Midlands, in Stourbridge, our team of experts offers extensive knowledge and experience, supplying industrial products all over the globe on a daily basis. No customer is located too far away for us.

WHAT WE DO
At LES, we provide both one-off and regular customers with access to thousands of lifting, rigging, material handling, and height safety products, coupled with expert advice and a unique service that is truly worth five stars. We can provide single sales, as well as discounts on large volume orders, and nearly all of our products are shipped the next day, using only the most trusted couriers, displaying accurate lead times for every product line.

Dealing with Lifting Equipment Store is easy, and you get plenty of options. Products are simple to customise and adding items to your basket, checking out, and paying using any common credit or debit card is effortless. But we do acknowledge that some business-to-business customers require more convenient and flexible terms, therefore we are open to discussing potential trade credit accounts.

We have the capability to send anything, anywhere. Whether that be a small box of lifting slings to Birmingham, or a full-sized JCB shipped to Nigeria - no product is too big or too small. We handle the hassle and deliver your goods - and on our promises.

Talk to the REAL Experts

Scritti dall'azienda

WE'RE COMMITTED TO OUR CUSTOMERS
Our technical sales team understand complex lifting systems and are LEEA qualified ready to handle your lifting challenges - we sell more than just a box!

We Guarantee The Lowest Prices

Our Price Match Promise

Want a better price? Good luck finding one! We know that price isn't everything and that many of our customers find great satisfaction in the expert, premium service and with that appreciation alone, continue to return to us. But with that being said, we always strive to be the best on price and never knowingly undersold. We regularly price check every single branded product against our competitors so you don't have to waste any time, your next lifting project just got easier and more affordable! We ask that you challenge us to beat any like-for-like quotation - we will always do our absolute best to beat the lowest price - if it isn't us already that is.

Informazioni di contatto

Promotion box for Lifting Equipment Store

LIFT MORE, WORRY LESS!

Your trusted global supplier with safety and innovation at our core.

4,9

Eccellente

TrustScore 5 su 5

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4,9

Tutte le recensioni

(1292)

164 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Best ever firm I bought from


Quick and efficient informative of deliveries
Delivered on time within time slot
Quality goods

23 luglio 2025
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Risposta di Lifting Equipment Store

Hi George,

Thank you ever so much for your wonderful 5* review, we are so glad you are pleased with your items.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Great company to deal with

I contact the lifting equipment store late on a Friday afternoon to enquire about a product, the item was in stock but it was after the cut off for next day delivery. Louise was very helpful and quickly spoke with the warehouse staff who confirmed if i ordered now they would still be able to deliver next day (being Monday). The item arrived as promised, great service thank you.

18 luglio 2025
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Risposta di Lifting Equipment Store

Hi,

Thank you so much for your great 5* review, we will be sure to pass across your lovely comments to Louise and the rest of the LES team.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Exceptional Customer Service from LES

We placed an order today on their website and discovered afterwards that we had under ordered. Sent an email asking if we could add further items and within minutes of the email going, Millie called us to add on the extra items and take payment for the additional cost. It was all taken care of in under 5 minutes! Exceptional customer service from a fantastic company.

17 luglio 2025
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Risposta di Lifting Equipment Store

Hi John,

Thank you so much for your lovely 5* review and your kind comments, we will be sure to pass this across to Millie and the rest of the LES team.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Very helpful and accommodating.

Very helpful and accommodating.
Easy to speak and correspond with.
Responded quickly and effectively to queries. The purchase arrived before the due time and everything was intact.
Very pleasant business experience and 100% efficient.

8 luglio 2025
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Risposta di Lifting Equipment Store

Hi Derek,

Thank you so much for your wonderful 5* review and your kind comments.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Gemma

Gemma - Thanks to you and your team for the support yesterday from advice and support getting the order placed through to your team picking the order. This was exceptional service from the whole team when we really needed it.

14 luglio 2025
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Risposta di Lifting Equipment Store

Hi Parker,

Thank you so much for your great 5* review, we will be sure to pass across your lovely comments to Gemma and the rest of the LES team.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

What made my regular experiences great?

What made my regular experiences great? GEMMA! She is efficient, informative and lovely to deal with. Puts my other suppliers to shame!

11 luglio 2025
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Risposta di Lifting Equipment Store

Hi Sarah,

Thank you so much for your kind 5* review, we will be sure to pass this across to Gemma and the rest of the LES team.

We look forward to see you shop with us again soon.

Team LES

Valutata 5 stelle su 5

I was a new customer with an urgent…

I was a new customer with an urgent order. Despite being new—with everything that entails, like registration—I received the delivery the very next day. I got such great support from Sarah and Gemma that I never felt the need to look anywhere else.

8 luglio 2025
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Risposta di Lifting Equipment Store

Hi Robert,

Thank you so much for your lovely 5* review and your kind comments, we will be sure to pass this across to Gemma, Sarah and the rest of the LES team.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Purchased a few items from lifting…

Purchased a few items from lifting store recently, a joy to deal with from start to finish. Outstanding customer service from all staff especially Gemma. Will definitely use this company in the future.

25 giugno 2025
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Risposta di Lifting Equipment Store

Hi Jim,

Thank you so much for your great 5* review and your kind comments, we will be sure to pass this across to Gemma and the rest of the LES team.

We look forward to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Swift despatch

Item, 4x beam clamps, were sent swiftly with plenty of communication; safety sheet, order received, order picked & order despatched.

9 giugno 2025
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Risposta di Lifting Equipment Store

Hi Roo,

Thank you so much for your great 5* review, we are so pleased you received your items quickly and efficiently.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Millie Moreton made this not just a…

Millie Moreton made this not just a great buying experience. She was so polite, empathic, understanding and personable, it was an absolute pleasure to work with her. It was a one-off order this time for spares, but if i ever need lifting equipment again I will definitely be looking to use L.E.S. again. Well done Millie. Top stars!

18 giugno 2025
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Risposta di Lifting Equipment Store

Hi Roger,

Thank you so much for your lovely 5* review, we are so pleased you are happy with the customer service provided by Millie, we will be sure to pass this across to Millie and the rest of the LES team.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Quick Excellent Service

Millie was very helpful and always responded quick to my emails. I lost a day of work as one of the key items arrived a day later, it was DHL who caused the delay so I'm satisfied with the service and I recommend you try it yourselfs too.

18 giugno 2025
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Risposta di Lifting Equipment Store

Hi Ardit,

Thank you so much for your wonderful 5* review, we are so pleased you are happy with the customer service provided by Millie.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Great Customer Service

I had ordered a few items from the Lifting Equipment Store which arrived the following day, great! Apart from one item the "Yale 1ton Chain lift". Therefore I phoned up the company to check on the delivery and Millie answered from the sales department. Millie apologised for the delay and would chase around to find where the items was. The item was eventually found to be with their delivery partner. Through out this process Millie kept me up to date as to where and when. Millie's ownership and efforts to resolve of the issue is rarely seen these. Millie is a true asset to the company. I will definitely be using this company again.

19 giugno 2025
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Risposta di Lifting Equipment Store

Hi Brian,

We appreciate you taking the time to leave us such a great 5* review, we are thrilled that Millie was able to help you and you are happy with the service provided!

We look forward to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Great customer support!

I ordered a trolly from their online website, the ordering process was simple with plenty of delivery options that suited!
There was a minor hiccup around shipping as I didn't have any tracking information to confirm when the item would arrive but after a quick call Gemma M was able to help out and assure me that it was still on track to be delivered by the end of the day. Their communication was flawless and profession, thanks so much for the support!

18 giugno 2025
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Risposta di Lifting Equipment Store

Hi,

Thank you so much for your lovely 5* review, we will be sure to pass across your kind comments to Gemma and the rest of the LES team.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Great Customer Service

Millie was very helpful when requesting for assistance with one of our orders. She dealt with the matter with a high level of professionalism and updated me very quickly. Top service, Millie! Thank you.

Kelsey

17 giugno 2025
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Risposta di Lifting Equipment Store

Thank you very much for your 5* Review. We are glad you had a great experience with us and will be sure to pass your comments on to Millie.

We hope to see you shop with us again :-)

- Team LES

Valutata 5 stelle su 5

First time purchaser and just wanted to…

First time purchaser and just wanted to say what an easy and professional experience it was dealing with Gemma. Thoroughly recommended and hope to deal with you again soon.

3 giugno 2025
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Risposta di Lifting Equipment Store

Hi Russ,

Thank you so much for your 5* review. We are so pleased you had a great experience purchasing with us and we will be sure to pass on your kind comments to Gemma.

We hope to see you shop again with us soon :-)

- Team LES.

Valutata 5 stelle su 5

GREAT SERVICE FROM GEMMA MORRIS

SERVICE WAS FANTASTIC, THE LADY WHO DEALT WITH MY ORDER (GEMMA MORRIS) WAS VERY KNOWLEDGEABLE AND WENT ABOVE AND BEYOND TO GET MY ORDER TO ME WITH A VERY SHORT TIME PERIOD THAT I GAVE HER

11 giugno 2025
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Risposta di Lifting Equipment Store

Hi Chris,

Thank you so much for your very kind review and very glad to hear Gemma provided a great purchasing experience for you. We will be sure to pass your comments on to her :-)

We hope to see you shop with us again in the future.

- Team LES

Valutata 2 stelle su 5

Good equipment shit organisation

Good equipment and shipped in good time, however invoice was made out incorrectly and not as filled out online.
The package was then shipped to a “Sarah Welsh” God knows where that name came from! So the package was left awaiting its apparent owner for a few days before we realised their mistake!

10 giugno 2025
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Risposta di Lifting Equipment Store

Hi Joe,

So sorry to hear about the issues with your order. This is definitely not the experience we wish to give any of our customers so can you please email us at info@liftingequipmentstore.com with your order number so we can investigate this right away for you?

We do drop ship orders from various depots and manufacturers so its very important we find out how this has occurred so we can ensure this doesn't happen again and Sarah works for us here at LES so we assume one of the manufacturers have made this mistake when arranging shipping to you. We look forward to hearing from you with your order number so we can make this right for you.

Thank you.

- Team LES



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