High quality products with a fully documented list of each item, its SWL, safety factors and the BS EN standards used for test and acceptance. Gives piece of mind when lifting high value items. Very... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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High quality products with a fully documented list of each item, its SWL, safety factors and the BS EN standards used for test and acceptance. Gives piece of mind when lifting high value items. Very... Leggi di più
L'azienda ha risposto
We needed an item urgently and when I missed the 2pm next day cut off just slightly I called to ask if they could squeeze us in and Louise couldn't have been more helpful - she got them on that days... Leggi di più
L'azienda ha risposto
Excellent customer service. A general enquiry about what unit of payment was acceptable, turned into a sale for them. Gemma went out of her way to ensure they were the best at suppling what we require... Leggi di più
L'azienda ha risposto
Serena at Lifting Equipment Store was so helpful, managed to get lead times, advise on which products will be best, got them delivered as quick as she could, stayed in contact even offered to stay beh... Leggi di più
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Scritti dall'azienda
A REPUTATION WITH OUR CUSTOMERS THAT IS SECOND-TO-NONE
At LES - Lifting Equipment Store, we have built a reputation with our customers that is second-to-none. Our exquisite attention-to-detail, expert advice, and advanced product knowledge is unrivalled. Furthermore, we understand that when you order a product, you order it because you need it. And that's exactly why our team will keep you updated every step of the way from order to final delivery.
WHO WE AREScritti dall'azienda
Our Price Match Promise
20 Gainsborough Trading Estate, Rufford Road, DY9 7ND, Stourbridge, Regno Unito

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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick and efficient informative of deliveries
Delivered on time within time slot
Quality goods

Risposta di Lifting Equipment Store

Risposta di Lifting Equipment Store
I contact the lifting equipment store late on a Friday afternoon to enquire about a product, the item was in stock but it was after the cut off for next day delivery. Louise was very helpful and quickly spoke with the warehouse staff who confirmed if i ordered now they would still be able to deliver next day (being Monday). The item arrived as promised, great service thank you.

Risposta di Lifting Equipment Store
We placed an order today on their website and discovered afterwards that we had under ordered. Sent an email asking if we could add further items and within minutes of the email going, Millie called us to add on the extra items and take payment for the additional cost. It was all taken care of in under 5 minutes! Exceptional customer service from a fantastic company.

Risposta di Lifting Equipment Store
Very helpful and accommodating.
Easy to speak and correspond with.
Responded quickly and effectively to queries. The purchase arrived before the due time and everything was intact.
Very pleasant business experience and 100% efficient.

Risposta di Lifting Equipment Store
Gemma - Thanks to you and your team for the support yesterday from advice and support getting the order placed through to your team picking the order. This was exceptional service from the whole team when we really needed it.

Risposta di Lifting Equipment Store
What made my regular experiences great? GEMMA! She is efficient, informative and lovely to deal with. Puts my other suppliers to shame!

Risposta di Lifting Equipment Store
I was a new customer with an urgent order. Despite being new—with everything that entails, like registration—I received the delivery the very next day. I got such great support from Sarah and Gemma that I never felt the need to look anywhere else.

Risposta di Lifting Equipment Store
Gemma and the team were a fantastic help

Risposta di Lifting Equipment Store
Purchased a few items from lifting store recently, a joy to deal with from start to finish. Outstanding customer service from all staff especially Gemma. Will definitely use this company in the future.

Risposta di Lifting Equipment Store
Item, 4x beam clamps, were sent swiftly with plenty of communication; safety sheet, order received, order picked & order despatched.

Risposta di Lifting Equipment Store
Millie Moreton made this not just a great buying experience. She was so polite, empathic, understanding and personable, it was an absolute pleasure to work with her. It was a one-off order this time for spares, but if i ever need lifting equipment again I will definitely be looking to use L.E.S. again. Well done Millie. Top stars!

Risposta di Lifting Equipment Store
Millie was very helpful and always responded quick to my emails. I lost a day of work as one of the key items arrived a day later, it was DHL who caused the delay so I'm satisfied with the service and I recommend you try it yourselfs too.

Risposta di Lifting Equipment Store
I had ordered a few items from the Lifting Equipment Store which arrived the following day, great! Apart from one item the "Yale 1ton Chain lift". Therefore I phoned up the company to check on the delivery and Millie answered from the sales department. Millie apologised for the delay and would chase around to find where the items was. The item was eventually found to be with their delivery partner. Through out this process Millie kept me up to date as to where and when. Millie's ownership and efforts to resolve of the issue is rarely seen these. Millie is a true asset to the company. I will definitely be using this company again.

Risposta di Lifting Equipment Store
I ordered a trolly from their online website, the ordering process was simple with plenty of delivery options that suited!
There was a minor hiccup around shipping as I didn't have any tracking information to confirm when the item would arrive but after a quick call Gemma M was able to help out and assure me that it was still on track to be delivered by the end of the day. Their communication was flawless and profession, thanks so much for the support!

Risposta di Lifting Equipment Store
Millie was very helpful when requesting for assistance with one of our orders. She dealt with the matter with a high level of professionalism and updated me very quickly. Top service, Millie! Thank you.
Kelsey

Risposta di Lifting Equipment Store
First time purchaser and just wanted to say what an easy and professional experience it was dealing with Gemma. Thoroughly recommended and hope to deal with you again soon.

Risposta di Lifting Equipment Store
SERVICE WAS FANTASTIC, THE LADY WHO DEALT WITH MY ORDER (GEMMA MORRIS) WAS VERY KNOWLEDGEABLE AND WENT ABOVE AND BEYOND TO GET MY ORDER TO ME WITH A VERY SHORT TIME PERIOD THAT I GAVE HER

Risposta di Lifting Equipment Store
Good equipment and shipped in good time, however invoice was made out incorrectly and not as filled out online.
The package was then shipped to a “Sarah Welsh” God knows where that name came from! So the package was left awaiting its apparent owner for a few days before we realised their mistake!

Risposta di Lifting Equipment Store
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