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Lifting Equipment Store Recensioni 

1292
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

High quality products with a fully documented list of each item, its SWL, safety factors and the BS EN standards used for test and acceptance. Gives piece of mind when lifting high value items. Very... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We needed an item urgently and when I missed the 2pm next day cut off just slightly I called to ask if they could squeeze us in and Louise couldn't have been more helpful - she got them on that days... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent customer service. A general enquiry about what unit of payment was acceptable, turned into a sale for them. Gemma went out of her way to ensure they were the best at suppling what we require... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Serena at Lifting Equipment Store was so helpful, managed to get lead times, advise on which products will be best, got them delivered as quick as she could, stayed in contact even offered to stay beh... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di attrezzature
  2. Rivenditore di gru
  3. Servizio di e-commerce
  4. Lavori in quota
  5. Supermercato per l'industria
  6. Fornitore di cilindri in acciaio

Informazioni su Lifting Equipment Store

Scritti dall'azienda

A REPUTATION WITH OUR CUSTOMERS THAT IS SECOND-TO-NONE

At LES - Lifting Equipment Store, we have built a reputation with our customers that is second-to-none. Our exquisite attention-to-detail, expert advice, and advanced product knowledge is unrivalled. Furthermore, we understand that when you order a product, you order it because you need it. And that's exactly why our team will keep you updated every step of the way from order to final delivery.

WHO WE ARE
Founded more than 10 years ago, Lifting Equipment Store has quickly established itself as a market leader, continuously going from strength to strength in an ever-competitive market. Based in the heart of the West Midlands, in Stourbridge, our team of experts offers extensive knowledge and experience, supplying industrial products all over the globe on a daily basis. No customer is located too far away for us.

WHAT WE DO
At LES, we provide both one-off and regular customers with access to thousands of lifting, rigging, material handling, and height safety products, coupled with expert advice and a unique service that is truly worth five stars. We can provide single sales, as well as discounts on large volume orders, and nearly all of our products are shipped the next day, using only the most trusted couriers, displaying accurate lead times for every product line.

Dealing with Lifting Equipment Store is easy, and you get plenty of options. Products are simple to customise and adding items to your basket, checking out, and paying using any common credit or debit card is effortless. But we do acknowledge that some business-to-business customers require more convenient and flexible terms, therefore we are open to discussing potential trade credit accounts.

We have the capability to send anything, anywhere. Whether that be a small box of lifting slings to Birmingham, or a full-sized JCB shipped to Nigeria - no product is too big or too small. We handle the hassle and deliver your goods - and on our promises.

Talk to the REAL Experts

Scritti dall'azienda

WE'RE COMMITTED TO OUR CUSTOMERS
Our technical sales team understand complex lifting systems and are LEEA qualified ready to handle your lifting challenges - we sell more than just a box!

We Guarantee The Lowest Prices

Our Price Match Promise

Want a better price? Good luck finding one! We know that price isn't everything and that many of our customers find great satisfaction in the expert, premium service and with that appreciation alone, continue to return to us. But with that being said, we always strive to be the best on price and never knowingly undersold. We regularly price check every single branded product against our competitors so you don't have to waste any time, your next lifting project just got easier and more affordable! We ask that you challenge us to beat any like-for-like quotation - we will always do our absolute best to beat the lowest price - if it isn't us already that is.

Informazioni di contatto

Promotion box for Lifting Equipment Store

LIFT MORE, WORRY LESS!

Your trusted global supplier with safety and innovation at our core.

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

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4,9

Tutte le recensioni

(1292)

164 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Excellent service - went the extra mile to get the product out to me as an urgent requirement.

28 agosto 2025
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Risposta di Lifting Equipment Store

Hi Steve,

Thank you so much for your great 5* review, we are so happy to hear you are pleased with the excellent service provided by our LES team.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Great product and super quick delivery

Great product and super quick delivery, thanks.

11 agosto 2025
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Risposta di Lifting Equipment Store

Hi Mark,

Thank you so much for your great 5* review, we are so happy to hear you have received your item quickly and efficiently.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Great service

Great service, great product

22 agosto 2025
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Risposta di Lifting Equipment Store

Hi George,

Thank you so much for your kind 5* review, we are so pleased you are happy with your item.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Fast and great delivery and attention,

Fast and great delivery and attention,

26 agosto 2025
Non scritta su invito
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Risposta di Lifting Equipment Store

Hi David,

Thank you so much for your lovely 5* review and your kind comments, we look forward to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Top quality and excellent service from…

Top quality and excellent service from the company. Excellent communications, quick delivery and all at a good price.

11 agosto 2025
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Risposta di Lifting Equipment Store

Hi Neil,

Thank you so much for your great 5* review, we hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Very helpful

Very helpful, great customer services. Good prices and fast delivery

8 agosto 2025
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Risposta di Lifting Equipment Store

Hi,

Thank you so much for your 5* review and your lovely comments, we hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Easy to get through website

Easy to get through website, good delivery

24 luglio 2025
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Risposta di Lifting Equipment Store

Hi Martha,

Thank you so much for your wonderful 5* review, we are so glad you enjoyed your shopping experience with us :)

Team LES

Valutata 5 stelle su 5

Excellent service

25 luglio 2025
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Risposta di Lifting Equipment Store

Hi,

Thank you so much for your 5* review, we are so pleased you are happy with the excellent service provided by our LES team.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Very happy with the service received

Very happy with the service received. Got back to my enquiry super quick and couldnt of been more helpful!

13 agosto 2025
Non scritta su invito
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Risposta di Lifting Equipment Store

Hi,

Thank you so much for your lovely 5* review and your kind comments, we hope to see you shop with us again soon :)

Team LES

Valutata 1 stelle su 5

My order still hasn’t arrived

My order still hasn’t arrived and you have sent me an email asking ‘how did we do?’
Living on Isle of Islay is not an excuse for postal delays, as we enjoy next day deliveries via Parcel Force daily.
Your only postal option is expensive and inefficient.

6 agosto 2025
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Risposta di Lifting Equipment Store

Hi Mark,

So sorry to see your 1* Trust Pilot Review. We have looked into this and we can see your order has been delivered today and signed for by Piper. We will send over your POD and images of the delivery for you.

Sadly deliveries do take a few days longer to yourself compared to mainland UK/Scotland as you are based on the Isle of Islay due to the shipment having to come across the water which hopefully you can appreciate.

In future if you are ever unsure of what is happening with your parcel or order please feel free to contact the team as we are always on hand to help with any queries and can contact couriers to get updated ETA's if we are aware, as we don't believe you have contacted us prior to this review.

We will pop you an email also confirming the above, any further issues please do get in touch with the team.

- Team LES

Valutata 3 stelle su 5

Next Day delivery isn't always next…

Next Day delivery isn't always next day.

This isn't the first time, the equipment is what it is as a lifting company there are plenty of options out there to buy needed equipment, we often require additional equipment quickly so the next day option is the selling point, I know if you order something on a Friday morning not to expect it until Monday, not a problem as this was needed on Tuesday Morning, but this arrived on the Tuesday Afternoon, the reasonably small cost for next day was still taken, I fully understand that there can be delays but this has happened the last few times.

5 agosto 2025
Non scritta su invito
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Risposta di Lifting Equipment Store

Hi Vic,

So sorry to see this 3* review of your experience with us at LES. I have looked into this for you and sadly on both occasions the items you have ordered have been a Yale VS Item and Yale close early on a Friday therefore orders are despatched on a Monday for delivery Tuesday and both occasions your orders were a Friday unfortunately. I can see Louise did email you at the time of your both your orders to advise this, we can ensure you if ordered any other day of the week this would leave on a next day service for you.

Hopefully you can see from all our other reviews we aim to ensure our customers have the best customer experience with us, yet sadly Yale closing on a Friday is out of our hands but we do ensure we advise right away.

Please feel free to get in touch if you wish to discuss this any further, we will also pop you an email explaining in case you don't see this :-)

- Team LES


Valutata 5 stelle su 5

Perfect

Perfect, Certificate with the products, fast delivery. I will be re ordering soon, highly recommended.

Thanks Again.

31 luglio 2025
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Risposta di Lifting Equipment Store

Hi Neil,

Thank you so much for your kind 5* review and your lovely comments.

We look forward to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

LES 5 star

LES knowledge and experience of their products is excellent. Their customer communication and customer service make LES one of the best companies I have dealt with. I ordered lifting equipment on line and paid for next day delivery. Louise Hammond from LES realised that I had ordered equipment which was incompatible, other companies would just despatch the goods, Louise took her time to contact me before despatching the goods to make sure I was ordering the correct equipment. Consequently the order was amended and the correct equipment was ordered and delivered the next day. I will order from LES again and 100% recommend them to all companies who require top quality advice and lifting equipment.

7 agosto 2025
Non scritta su invito
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Risposta di Lifting Equipment Store

Hi Mark,

Thank you so much for your wonderful 5* review and your kind words, we are thrilled to hear you enjoyed your shopping experience with us and you are pleased with the customer service provided by Louise. We will be sure to pass this across to Louise and the rest of the LES team.

We look forward to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Lost EC Declaration

We had an issue where an employee had ordered a 2 leg chain sling but lost the EC Declaration (from 3 years ago). But after emailing Millie, within a few hours I received a replacement.

6 agosto 2025
Non scritta su invito
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Risposta di Lifting Equipment Store

Hi,

Thank you so much for your 5* review, we look forward to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Gavin McConville

Great customer service from start to finish. Louise's endeavor to source alternative products to match my requirements and deliver within the timescale requested was fantastic. Went above and beyond, highly recommend.

5 agosto 2025
Non scritta su invito
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Risposta di Lifting Equipment Store

Hi Gavin,

Thank you so much for your lovely 5* review and your kind comments, we will be sure to pass this across to Louise and the rest of the LES team.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

great quality

ordered 5 drum trolleys - very good service and product

9 luglio 2025
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Risposta di Lifting Equipment Store

Hi Ben,

Thank you so much for your lovely 5* review, we are so glad you are happy with your item.

We hope to see you shop with us again soon :)

Team LES

Valutata 5 stelle su 5

Super fast delivery

Super fast delivery, 5stars.

21 luglio 2025
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Risposta di Lifting Equipment Store

Hi Martyn,

Thank you so much for your great 5* review, we hope to see you shop with us again soon :)

Team LES

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