High quality products with a fully documented list of each item, its SWL, safety factors and the BS EN standards used for test and acceptance. Gives piece of mind when lifting high value items. Very... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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High quality products with a fully documented list of each item, its SWL, safety factors and the BS EN standards used for test and acceptance. Gives piece of mind when lifting high value items. Very... Leggi di più
L'azienda ha risposto
We needed an item urgently and when I missed the 2pm next day cut off just slightly I called to ask if they could squeeze us in and Louise couldn't have been more helpful - she got them on that days... Leggi di più
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Excellent customer service. A general enquiry about what unit of payment was acceptable, turned into a sale for them. Gemma went out of her way to ensure they were the best at suppling what we require... Leggi di più
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Serena at Lifting Equipment Store was so helpful, managed to get lead times, advise on which products will be best, got them delivered as quick as she could, stayed in contact even offered to stay beh... Leggi di più
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Scritti dall'azienda
A REPUTATION WITH OUR CUSTOMERS THAT IS SECOND-TO-NONE
At LES - Lifting Equipment Store, we have built a reputation with our customers that is second-to-none. Our exquisite attention-to-detail, expert advice, and advanced product knowledge is unrivalled. Furthermore, we understand that when you order a product, you order it because you need it. And that's exactly why our team will keep you updated every step of the way from order to final delivery.
WHO WE AREScritti dall'azienda
Our Price Match Promise
20 Gainsborough Trading Estate, Rufford Road, DY9 7ND, Stourbridge, Regno Unito

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Dear LES, thank you for your support with my order which I placed this morning.
Firstly, as a return customer ', I was attracted by your competitive pricing and consistent quality. After I placed the order Louise got onto me straight away to ask ifI was sure that I was buying compatible items and then Millie pointed me in the right direction and made sure I was able to make a correct purchase. AND she arranged for a refund for me. Now that's what I call customer service.
Thank you

Risposta di Lifting Equipment Store
The equipment purchased was great quality and as described. The price was very reasonable. Unfortunately after the order had been placed and payed for I received an email about the collection option which I had opted for. This turned out to not be from Stourbridge(near to my home) as stated, and was in fact going to be from Bloxwich. This was a quite bad inconvenience as it is on the opposite side of the Black Country form Stourbridge. and was a very traffic heavy journey on a Friday.

Risposta di Lifting Equipment Store
Easy to order and quick delivery. Much appreciated, thank you

Risposta di Lifting Equipment Store
Easy to use website, kept informed throughout the order process, very helpful customer service and next day delivery! Can’t fault them.

Risposta di Lifting Equipment Store
Extremely fast service, and when we had a problem it was resolved almost instantly by Millie.
I don't normally leave reviews but LES have seriously impressed me.

Risposta di Lifting Equipment Store
I ordered an item which had apparently been priced incorrectly. I understand that these things happen. I received an explanation almost immediately and I was advised that my order had been cancelled. I received my refund within a few days. Whilst this was all an inconvenience, I was impressed at how this was dealt with (politely and efficiently). I give 4 stars only due to the pricing error.

Risposta di Lifting Equipment Store
Great service, and price, and delivery on time.

Risposta di Lifting Equipment Store
The purchase of the product was easy and delivery quite quick. We have used tool yet but hopefully it will serve it’s purpose

Risposta di Lifting Equipment Store

Risposta di Lifting Equipment Store
I have used LES a number of times, great service, price and comms.
would recommend

Risposta di Lifting Equipment Store
The only thing that let you down was TNT. They delivered quickly but because I had no idea when they were coming, I was out for 30 mins and missed them. Delivery went back to Poole 30 miles away and arranging another delivery was not easy - it took another week. TNT has a terrible system unlike other carriers who keep you fully informed and even a map of where the driver is.

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Risposta di Lifting Equipment Store
Great website. Good advice offered. Reasonably priced and easy to order. Parts arrived on time agreed and packaged well, (shackles and slings.) Would recommend and use again.

Risposta di Lifting Equipment Store
A very quick and proactive response to my order. Communication we excellent. Delivery was quick and Certification was sent without being asked for it.

Risposta di Lifting Equipment Store
I recently ordered custom wire rope lengths and other items of lifting equipment from LES. Millie and the team couldn’t have been more helpful. Really speedy process. Thanks again guys.

Risposta di Lifting Equipment Store
Great prices, great comms, fast delivery .... painless order process

Risposta di Lifting Equipment Store
first class service , immediate response delivered within two days , vat receipt provided
Absolutely first class, definitely shows up a lot of other companies I have to deal with

Risposta di Lifting Equipment Store
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