High quality products with a fully documented list of each item, its SWL, safety factors and the BS EN standards used for test and acceptance. Gives piece of mind when lifting high value items. Very... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
High quality products with a fully documented list of each item, its SWL, safety factors and the BS EN standards used for test and acceptance. Gives piece of mind when lifting high value items. Very... Leggi di più
L'azienda ha risposto
We needed an item urgently and when I missed the 2pm next day cut off just slightly I called to ask if they could squeeze us in and Louise couldn't have been more helpful - she got them on that days... Leggi di più
L'azienda ha risposto
Excellent customer service. A general enquiry about what unit of payment was acceptable, turned into a sale for them. Gemma went out of her way to ensure they were the best at suppling what we require... Leggi di più
L'azienda ha risposto
Serena at Lifting Equipment Store was so helpful, managed to get lead times, advise on which products will be best, got them delivered as quick as she could, stayed in contact even offered to stay beh... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
A REPUTATION WITH OUR CUSTOMERS THAT IS SECOND-TO-NONE
At LES - Lifting Equipment Store, we have built a reputation with our customers that is second-to-none. Our exquisite attention-to-detail, expert advice, and advanced product knowledge is unrivalled. Furthermore, we understand that when you order a product, you order it because you need it. And that's exactly why our team will keep you updated every step of the way from order to final delivery.
WHO WE AREScritti dall'azienda
Our Price Match Promise
20 Gainsborough Trading Estate, Rufford Road, DY9 7ND, Stourbridge, Regno Unito

Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very easy to do business with and items came very quickly, very good service.

Risposta di Lifting Equipment Store

Risposta di Lifting Equipment Store

Risposta di Lifting Equipment Store
George was very helpful answering all of my questions
and the 2 ton lifting beam was delivered 3 days later, very pleased with the service.

Risposta di Lifting Equipment Store
Millie was great, went above and beyond to make sure we got sorted in time!

Risposta di Lifting Equipment Store
Excellent service from Gemma at the lifting equipment store, very easy account setup, first order arrived earlier than expected!
on another order we required a slight modification and serial numbers added which was no problem at all, and again quick delivery.
LES is now our prefered supplier of lifting equipment.

Risposta di Lifting Equipment Store
What fantastic aftersales services.
Having ordered some straps, there was a delay as a result of the courier. Gemma went above and beyond to help us and ensure that we had what we needed the following day.
Problems happen, and LES have shown that, they take them seriously and will sort your problems out.
No hassle, no arguments. Just fast easy solutions to the problem.
LES are genuinely one of the easiest companies that I have had the pleasure of dealing with. Other companies could learn a lot from them.

Risposta di Lifting Equipment Store
There was no issue with the company direct, there was an issue with the delivery. The delivery address on the package was correct but presume the delivery company saw the business name on it & decided to try to deliver it to the business premises rather than the actual address on it & there was nobody there to sign for it. Meaning we had to go to collect it from them to be able to receive it

Risposta di Lifting Equipment Store
We recently ordered a large fork lift Jib from LES which was sent to us direct from the manufacturers.
Unfortunately the Jib arrived on a pallet which had clearly been damaged during transportation and the Jib arrived minus locking pins.
I spoke with Millie in sales to explain the issue and the matter was dealt with quickly and efficiently and replacement pins were on their way from the manufacturer.
It's so nice that when an issue occurs that it is sorted out in a quick and efficient manner.

Risposta di Lifting Equipment Store

Risposta di Lifting Equipment Store
I ordered a Yale 1 Tonne electric hoist and needed next day delivery. After initially being told that Yale would take 2 to 3 days to sort, LES sales executive, Millie Moreton, put in a next day request to Yale, who kindly built and dispatched the hoist double quick, and we received it the following day. Millie's communication and help was outstanding. Many thanks

Risposta di Lifting Equipment Store
quick delivery, easy to use website and kept updated between the purchase and delivery of my order.

Risposta di Lifting Equipment Store
Ordered online, surprised to see guaranteed next day FOC, totally unexpected.
Received an email from Gemma Morris to tell me 1 item was out of stock and Yoke did not have anymore stock.
Luckily the size that was out of stock was the wrong size! Our fault.
Gemma rang me straight back after I'd informed her I'd need to wait for one of the engineers to confirm if the alternative was acceptable.
I informed her that we required a different size, which she sorted straight away over the phone and took prompt payment so we could receive the item on the same next day delivery.
This is our second time of using LES and their customer service is second to none.

Risposta di Lifting Equipment Store
Have used a few times when needed and all equipment has been delivered really quickly and customer services especially Millie Moreton who i have mainly delt with when needing certificates respond on the same day with answers

Risposta di Lifting Equipment Store
Very quick and efficient service, nice people to deal with,esp Louise and Sarah.

Risposta di Lifting Equipment Store
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.