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Lift Foils Recensioni 

153
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TrustScore 4 su 5

4,1

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Valutata 4 stelle su 5

We like your product and rent your boards at our resort (LaSamanna in St Martin) In the past it has been extremely frustrating to get after sales service (like our « sales rep » NEVER RETURNS A CALL... Leggi di più

Valutata 2 stelle su 5

Customer service was not able to troubleshoot the issue related to the Efoil controller. We have four efoils and two of the four simply froze. One while someone was riding on the open ocean... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I needed a larger rear foil for my Efoil and they pointed out the larger surface 480 would fit my 220# better. Due to a no exchange policy I ordered the larger one and they gave me a discount to help... Leggi di più

Valutata 5 stelle su 5

Great product line! Pairing front wings with back wings could use some web-page guidance; tech support is good with guidance, 'talk with a pro' better although it takes time to schedule, not alway... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per il surf
  2. anche in
  3. Circolo nautico
  4. Club di salvataggio surfisti
  5. Negozio di pattini
  6. Negozio di skateboard
  7. Negozio di windsurf

Informazioni su Lift Foils

Scritti dall'azienda

Riders eFoiling in Thailand

Lift has proudly spent over a decade building high-quality performance hydrofoils and foil boards from our home base factory in Puerto Rico. Shipping now.

Lift started in 2010 as a family-run shop in Puerto Rico. In 2015, co-founder Nick Leason — an engineer and lifelong surfer — designed the original eFoil, adapting technology from smartphones, electric vehicles, and drones into a board that flies above the water without needing wind or waves. Lift shipped its first commercial eFoil, the LIFT1, in 2018, and has released five eFoil generations since, leading up to today's LIFT5 and LIFTX.

Every Lift eFoil is built around the Lift Connect System (LCS) & a tool-free, click-and-lock setup that lets riders swap masts, propulsion units, wings, and batteries in seconds, no tools required. Paired with a carbon-fiber board, LCS is what makes Lift eFoils fast to rig and easy to reconfigure as your riding changes. The current lineup spans LIFT5 F for new riders, the flagship LIFT5, and LIFTX for powered surf and downwind foiling, alongside Foils hardware, boards, masts, and foil wings, for unpowered wing and surf foiling.

Lift has shipped thousands of eFoils to riders in more than 40 countries, backed by a global network of 300+ demo locations. Every eFoil includes a 1-year limited warranty, with optional extended coverage through Lift Protection • Powered by SureBright.

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eFoil lineup

LIFT5 F LIFT5 F
Best eFoil to start with
LIFT5 LIFT5
The flagship
LIFTX LIFTX
Powered foiling
Collaborations Collaborations
Rider-driven builds

Foil lineup

Boards Boards
Engineered to fly
Masts Masts
Classic series and beyond
Wings Foil wings
Front, back, and surf collections

Our story

StoriesStories Our StoryOur story LeadershipLeadership

Get support and guidance

Support Center Support Center
Manuals, warranty, order tracking
Video Tutorials Video tutorials
Step-by-step guides
Product Quiz Find your perfect eFoil
Your match in 60 seconds
Talk to an Expert Talk to an expert
Book a consultation
Demo Locator Demo Locator
Find us near you

Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

153 recensioni

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4,1

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(153)

150 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

So far so good

So far so good. Delivered in 3 days. Amazing

29 giugno 2026
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Risposta di Lift Foils

Great to hear it arrived so fast and that everything's off to a good start. Enjoy getting out on the water. If any questions come up along the way, our support site (https://support.liftfoils.com) has plenty of resources.
This getting-started video (https://youtu.be/Jty9iE1eZPU) and tips and tricks video (https://youtu.be/rC0HkLV8VEQ) are great places to start.

Valutata 5 stelle su 5

Helped me find what I needed although I…

Helped me find what I needed although I did find what I ordered quite pricey

6 luglio 2026
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Risposta di Lift Foils

Thanks for letting us know we could help you find what you needed. We look at being the premium, innovative leader in the industry, and we think you'll feel that difference on the water, especially with how quick the setup and breakdown are, thanks to the Lift Connect System. Enjoy getting out there.

Valutata 2 stelle su 5

I have had a problem with my eBox for…

I have had a problem with my eBox for seven days now and I have called Lift Support in Puerto Rico maybe 15-20 times over the last week (figuring that maybe I would get lucky and have a technician answewr the call) and left 5-6 messagaes asking for a call back. I also was assigned two different support ticket numbers. Nevertheless, Lift Support has never called me back and my problem persists and while I am only here at the ocean for three weeks a year, my problem persists and my borad is unuseable.

29 giugno 2026
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Risposta di Lift Foils

We're sorry for the frustration this has caused, especially with how little time you have on the water each year. It looks like our team was able to connect with you yesterday, and we understand the next step is a video from you so we can continue troubleshooting. We'll keep working with you closely to get your eBox back up and running.

Valutata 5 stelle su 5

Blowfish

Blowfish! Yeah baby. Real game changer

26 giugno 2026
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Risposta di Lift Foils

Kenneth, love this. Glad the Blowfish is delivering the game-changer feeling out on the water. Thanks for taking the time to share it.

Valutata 5 stelle su 5

The consultation process

The consultation process , instruction videos and follow up were great .

26 giugno 2026
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Risposta di Lift Foils

Stephen, thanks for the kind words. Glad the consultation, videos, and follow-up made getting started smooth. See you on the water.

Valutata 4 stelle su 5

Battery replacement

The rep I spoke with was very good. Shipment was fast. New battery is working great. Just wish I didn't have to buy a new battery in the 1st place. Outrageously expensive. I bought 2 identical boards and batteries 5 years ago. One battery died completely and would no longer take a charge. The other is working perfectly and holds a charge just as long as the new one. I treated both batteries the same yet one would discharge super fast and eventually would no longer take a charge. I was told it was something I did wrong, but the other battery held up fine.
Note that the new battery didn't come with any charging or care and maintenance instructions.

26 giugno 2026
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Risposta di Lift Foils

Tom, thanks for the detailed feedback. Glad the new battery's holding up and that our rep and shipping got you back on the water quickly. The inconsistency between your two original batteries and the missing care instructions are fair points and we'll pass this along to the team so we can tighten up what ships with a replacement battery.

Valutata 1 stelle su 5

MY BOARD NEVER SHOWED UP $15,000…

MY BOARD NEVER SHOWED UP $15,000 SITTING IN SOMEONES BANK ACCOUNT

26 giugno 2026
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Risposta di Lift Foils

This isn't the experience we want anyone to have, and we're sorry for the frustration. Our records show everything for this order shipped out, though it looks like FedEx is still holding a portion of the delivery on their end. We're following up with FedEx directly, and our team will be reaching out to you to work through next steps.

Valutata 5 stelle su 5

Quick

Quick, easy, totally reasonable parts and shipping cost

26 giugno 2026
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Risposta di Lift Foils

Gregg, glad the parts order was quick and easy end to end. Thanks for the feedback.

Valutata 5 stelle su 5

Customer support was stellar

Customer support was stellar; they diagnosed what I needed from the photographs they requested I send. Then, I was able to buy the small replacement part for $7, and it was shipped immediately, no delay.

25 giugno 2026
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Risposta di Lift Foils

Diane, this is great to hear. Glad the team could diagnose it from photos and get that part to you fast. Thanks for sharing.

Valutata 5 stelle su 5

Quick response

Quick response. Appreciate your teams help

26 giugno 2026
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Risposta di Lift Foils

Chris, thanks for the note. Glad the team could turn this around quickly for you.

Valutata 1 stelle su 5

nobody ever hot back with me after…

nobody ever got back with me after multiple calls and multiple service tickets

25 giugno 2026
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Risposta di Lift Foils

We take this seriously, and we're sorry you've felt unheard. We recently launched our Lift Foils Support Center at https://support.liftfoils.com, with troubleshooting articles, video tutorials, and a dedicated case hub. We want to make sure you have the correct link to submit a support case: https://support.liftfoils.com/cases/new.

In the meantime, our team will be reaching out to you shortly to get eyes on the ticket numbers and calls you're referencing, so we can locate them on our end and get this tracked down and resolved.

Valutata 2 stelle su 5

It takes way too long to get responses…

It takes way too long to get responses from Lift and having to wait over 6 weeks just to order a faulty part is poor.

2 luglio 2026
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Risposta di Lift Foils

We're sorry to hear about your experience with us, and you're right, that's way too long and not the standard we hold ourselves to. We're working hard to turn things around, and we appreciate you sharing honest feedback.

Moving forward, if you run into any issues, our new customer support portal is here to help: https://support.liftfoils.com/. It's a step in the right direction as we keep raising the bar on support.

Valutata 5 stelle su 5

So far I’ve been very happy with Lift

So far I’ve been very happy with Lift. I’ve been able to get answers to questions via text, email, and even talked directly with someone regarding the different efoils. I just purchased the Laird model after having the Lift5 Cruiser to start. Great product!

1 luglio 2026
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Risposta di Lift Foils

Thank you so much Louis. Really appreciate you taking the time to share your experience. Let us know how it goes on the Laird, and if you have any questions on how to progress further definitely reach out.

Valutata 1 stelle su 5

Jumps from 4mph to 14mph

The controller came missing one of the sliders for the hand strap. Also buttons are hard to push. More importantly the speed control was exactly the same as the elite model that jumps from 4mph to 14mph when going from level 5 to level 6

26 giugno 2026
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Risposta di Lift Foils

Hi Daniel, we can easily get you a tensioner for your hand controller. And sorry to hear about the throttle control. The trigger actuation on both controllers are tuned the same. We've designed the trigger to be similar to a gas pedal, you want to be able to feather the trigger while riding. The governor setting on the remote increases the amount of thrust. It's like dropping a bigger engine in your car or opening the throttle, more power=more speed. It's about finding that awesome midpoint.

I'm about 210 lbs. and I keep my setting at 7 to 8 depending on battery life. I find this the best setting for me to be able to control my speed while giving me enough thrust to stay on foil.

If you want, happy to jump on a call and discuss. I'll send you a request now.

Valutata 1 stelle su 5

I am a repeat customer

I am a repeat customer. My battery died right after the warranty expired. The battery is $4000.
I was disappointed because my big trip was coming up. I called and they said they would ship a new one right out.
I emailed them and they confirmed. After dropping $4000 I did not hear from them for days. I contacted them again. They said all the batteries are I. The Netherlands. I was frustrated. They offered no help and were rude and cold in their emails. They offered me nothing for a dead battery after only a few uses. And once I paid $4000, they ghosted me and couldn’t care less. Terrible company. Do not buy from them. There are other companies that are cheaper and better quality. The batteries die quickly and you end up spending $4000 to replace. Everything is over priced, Do yourself a favor and look elsewhere or you’ll end up like me. Stuck with a product that cost $4000 every year and terrible uncaring customer service .

2 luglio 2026
Non scritta su invito
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Risposta di Lift Foils

We're sorry to hear about this experience. A battery failure right before a big trip, and delays getting a resolution, isn't the service we aim to deliver. We'd like to look into this directly, but we're not able to match this to an order on our end. Please open a case through our support portal at https://support.liftfoils.com/cases/new with your order details, and we'll get this in front of the right team and follow up right away.

Valutata 5 stelle su 5

This time it was just the dry bag

This time it was just the dry bag. It works great; I already had a couple dry bags but wanted to get the LIFT logo and represent!

26 giugno 2026
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Risposta di Lift Foils

Joel, love that you're repping the Lift logo out there. Glad the dry bag's working well for you.

Valutata 5 stelle su 5

Solid Service!

Replacement of a mis-functioning controller was smooth. Lift stood behind my purchase and their timely response had me back on the water quickly. Thanks!

26 giugno 2026
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Risposta di Lift Foils

Thank you, so glad the team was able to get you sorted quickly!

Valutata 5 stelle su 5

The people and communications were…

The people and communications were amazing. I do want to say that the battery was very very, very pricey and and unfortunately, I do understand the actual price of these batteries, which is nowhere close to the retail. I would assume you guys will adjust accordingly to make consumer demands and compete with competitors that weren’t on the market when you first started.

26 giugno 2026
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Risposta di Lift Foils

Tom, thanks for the kind words on the team and communication. We hear you on battery pricing, and we take all feedback into account as we look at the market and our offerings going forward.

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