The insurance isn’t worth the paper it’s written on it claims you are covered for house purchases that sell through when it comes to climbing the claim is refused for reasons made up by the company e.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The insurance isn’t worth the paper it’s written on it claims you are covered for house purchases that sell through when it comes to climbing the claim is refused for reasons made up by the company e.... Leggi di più
L'azienda ha risposto
My purchase fell through and Lifetime Legal helped me to recover the majority of my costs through their insurance attached to the AML Checks. Just a short application to fill in and evidence to send... Leggi di più
Great insurance to have when moving. Unfortunately had to use as my sale fell through, but the service provided has been exceptional. The gathering of information is a bit tedious, but they were ext... Leggi di più
I was sceptical about being hooked into this scheme having been given a free 3 month trial when I paid £60 to Lifetime Legal for verification of my id. I then continued with a monthly payment, sti... Leggi di più
Everyone should have access to legal advice when they need it without having to worry about the cost. Now, as a “member” of Lifetime Legal you can.
Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Natasja Tonjes provided a professional and friendly service.
The whole process was straightforward and Aminah talked us through professionally, she was very clear with her language.
Lifetime Legal gave me a telephone appointment from 10-20- they called about 20 minutes later. A very straightforward process led by Amrita who explained everything very well and made it a seamless experience.
Nat was very helpful and thorough. The whole process only took 15 minutes.
Was put in a position where I was told by my estate agent a condition of my offer being accepted was that I needed to use lifetime legal for my legal representation as it would be more streamline! What a joke! The cost is well over what my own solicitor would have charged plus were 5 months in and still no date! I’ve cancelled the £8.99 month so called offer of mover protection more like movers con and shafting! Extremely slow and a complete lack of priority, vague communication and delay after delay excuses from CLG who were the solicit was assigned to! Complete fraudsters just after your money! Wish I’d known before conditional sales are illegal now but the complaints are in! Now just need to keep fighting my corner and will refuse to pay any hidden fees that I expect they will try to add! Absolute scumbags making a stressful situation ten times harder!!!!!! AVOID AT ALL COSTS!!!!!

Risposta di Lifetime Legal
Unfortunately our estate agent on the Isle of Wight uses this company and yesterday they rang to go through ID checks. Also unfortunately, my wife took the call and agreed to go on their free 3 month deal. Later I was irate at the fee. We are now trying to get that fee back and cancel any further involvement with them, even if it means we lose the house we're trying to buy.
Since writing the above, they have been in contact, and cancelled our monthly deal, so that is good. Also they explained that the ID checks are mandatory, so that is not their fault, but we still object to the mandatory nature. In the past, a passport or driving licence was good enough. Regulations now make it too complicated and too expensive, but that is the fault of government. There is no reason in the world why we should have to pay £96 to prove who we are.

Risposta di Lifetime Legal
Amrita was very helpful with explaining how the service works and was professional and easily approachable
Thankyou Amrita
I had a really positive experience with Tamsin at Lifetime Legal. I never enjoy doing these types of things but Tamsin was professional, friendly and she made the whole process really easy.
I talked to a very nice person, she is helped, thank you very much!
Great company. Easy to speak to the customer service team and it was a really simple process to make a claim, which they paid me some money for so I am very happy.
Nayab was super helpful and patient, talking through and explaining things slowly and clearly.
I recently completed the AML verification process and was very impressed with the service I received. The lady I spoke to was friendly, professional and extremely helpful throughout. She clearly explained each step of the process, answered my questions, and made everything straightforward and stress-free. The whole call was completed quickly and efficiently. Excellent customer service and a very positive experience. Thank you.
Nat had a polite and friendly way of explaining the process. She spoke clearly and was easy to understand. What more could you ask for?
Friendly agent who explained the process clearly.
Amy was helpful and straight to the point, clear and precise with requirements to achieve the desired outcome
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.