Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I purchased the Ariel Tote Loungefly, rather than just stuffing it in a box that’s too small, they build a double box, big enough to avoid damaging or creasing my bag. Not a lot of companies do this a... Leggi di più

Valutata 5 stelle su 5

My husband knows I am obsessed with Loungefly so decided as a Valentines present to purchase me both a backpack insert to make changing my bags more fuss free and the new stranger things cross body ba... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Stumbled across LFLovers whilst doing some Black Friday shopping. The prices were so low that I was initially skeptical. However, I read some extremely positive Trustpilot reviews and decided to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This has been one of the most positive online shopping experiences I've ever had! I've been a return customer to LF Lovers since I stumbled upon them a few months ago now. Always quick, polite and sup... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di oggetti da collezione

Scritti dall'azienda

LF Lovers was established in 2023, by a small team of Loungefly Lovers, due to the success and growth of Loungefly over at their sister company, Popfigures. With an ever-growing love for Loungefly, it soon became clear that it was time to branch out and create a place just for our Loungefly customers. As official retailers of Loungefly and collectors ourselves (the obsession is real!) we wanted to create a place that brings together accessories, style and fandoms under one roof! We are dedicated to helping our customers grow their collections, compliment their outfits, find gifts for their loved ones, whilst sharing their love of Loungefly.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

198 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great prices on some lovely bags

Great prices on some lovely bags. Delivery was really quick, i ordered sunday night and recieved it Tuesday. I will definitely be ordering from them again

29 gennaio 2024
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Risposta di Lflovers

Morning Lesley, we are really pleased to hear this and thank you for a wonderful review!

Valutata 5 stelle su 5

I have given a five because they are…

I have given a five because they are good every time I’ve ordered I have had 2 problems with to of my bags but they have been more than happy to help me with the issue I really appreciate it

18 gennaio 2024
Non scritta su invito
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Risposta di Lflovers

Hi Kaitlin, thank you so much for leaving us a 5 star review! We hope you shop with us again soon.

Valutata 4 stelle su 5

Had been opened by previous owner but bag fine!

I really liked the bag but it arrived open. I’ve had multiple loungefly bags but this one arrived and appeared to have been opened previously, sent back and not packaged again properly.

I usually get a 5* service from LFlovers but they lost a star due to the poor packaging and checking the item when it was returned.

2 gennaio 2024
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Risposta di Lflovers

Hi Shanice, thank you for your 4 star review! We are sorry your bag arrived, and it appeared to have been opened previously. At times, bags are checked at random for quality purposes. We hope this hasn't stopped you wanting to shop with us again, and maybe next time we can get 5*'s from you! If you need any further assistance, please reach out

Valutata 5 stelle su 5

Lovely bag

Lovely bag! Well packaged and fast delivery! Ordered it for going out with my Granddaughter! I wish they did a mini wristlet version

29 dicembre 2023
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Risposta di Lflovers

Hi Mrs Izzard. Thank you for your 5* review. We really appreciate it. I'm sure its perfect for days out with your granddaughter. A wristlet would be perfect! Hopefully they decide to make one in the future.

Valutata 1 stelle su 5

Customer service needs to be retrained!

My order was delivered to the wrong house, LFLovers customer service would not help as it was Royal Mail who made the mistake. My contract of sale was with LFlovers not Royal Mail, they have broken our contract of sale by not delivering the goods purchased. Customer services were very quick to respond, with the information that they cannot help as it’s a Royal Mail problem, again my sale agreement was with LFlovers not Royal Mail. I’m £80 down with no bag to show for it and no help from customer services.
Won’t ever shop here again.
Update :
After some social media staking skills I found the house that had my order. It was 4 miles away!!
Granted LFlovers are not to blame for the problems Royal Mail caused, however their customer service skills leave a lot to be desired. Telling me that the item had been delivered to the correct address and that I’d have to wait two weeks before they could help is not helpful in a very stressful situation. I still shall not shop with them again,
Update:
They tried to buy me off with £10 worth of points to change my review. They then tried to have my review removed!

10 gennaio 2024
Non scritta su invito
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Risposta di Lflovers

Thank you for your feedback Simon. We have checked and can see that our Customer Services have had several email communications with you in regards to this and are actively pursuing Royal Mail to get this resolved as soon as possible! Please refer to your emails for any updates.

Valutata 4 stelle su 5

I sent an email asking how long it…

They did contact me! There was some kind of problem and I just did not receive the email but they’ve been very helpful in getting back with me and resolving the issue! I sent an email asking how long it takes for my package to ship out after I paid shipping. I paid January 2 and it still just says processing. No one replied to my email.

1 gennaio 2024
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Risposta di Lflovers

Hi there I’m so sorry about this, we don’t seem to have an email from you, would you be able to email us again please info@lflovers.com and we can look into this further for you.

Valutata 5 stelle su 5

Excellent company

Although the website stated they were closed over the Christmas period (which I didn’t read until after I ordered and paid for next day delivery) they still managed to send out my order in time for my daughter’s birthday on 30th December. Thank you!

29 dicembre 2023
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Risposta di Lflovers

Hope your daughter had a lovely Birthday, Kirsty! Thank you 😊

Valutata 5 stelle su 5

Quick delivery

Quick delivery, great item and offers. I liked the little pouch of jelly beans too. That was a nice touch.

29 dicembre 2023
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Risposta di Lflovers

Thank you for taking the time to leave a review Natasha, it is greatly appreciated!

Valutata 5 stelle su 5

Great service and quick delivery

I was able to find the bag I wanted at a good price. The item arrived well packaged and delivery was quicker than I expected.

24 novembre 2023
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Risposta di Lflovers

Thank you for leaving us a review, look forward to you shopping with us again!

Valutata 5 stelle su 5

First time purchase

It was a pre-order bag but came much faster than I expected. Well packaged and so cute!

25 ottobre 2023
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Risposta di Lflovers

Thank you for taking the time to leave us a review, hope to see you shopping with us again!

Valutata 5 stelle su 5

Lf lovers are fantastic

Lf lovers were super helpful during the preorder process and when I paid dispatched the same day and got my order the next. Items were well protected and the little bag of sweets was a nice touch. Would highly recommend and buy from again

25 ottobre 2023
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Risposta di Lflovers

Awww what a lovely review, look forward to you shopping with us again!

Valutata 5 stelle su 5

Great website

Great website. Always low prices and especially good if you are a club member. Always next day delivery.

25 ottobre 2023
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Risposta di Lflovers

What a lovely review Gemma, thank you!

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