Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We needed a rear access postbox to fit in our new fence and ordered from here. Delivery was quick and the item was packaged well. It’s really smart and a great size. It was easy to install and we’ve n... Leggi di più

Valutata 5 stelle su 5

Fabulous company, spoke with earlier as we wasn’t sure what type of box to order! What a lovely surprise to speak to a real human! Natalie was fabulous in giving us good honest advice. We finally dec... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great product. Not only is my freestanding letter box practical it looks like it was always meant to be there. Perfect accessory to the front of my house. We love it

Valutata 5 stelle su 5

Delivered promptly by DPD. Although the outside box had been damaged the box was so well packed that no damage whatsoever was caused to the post box. Very pleased with the style, size and quality.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di caselle postali

Scritti dall'azienda

Letterbox4you is a leading UK supplier of high-quality post boxes. We have personally visited manufacturers across Europe to seek out those who can supply us with premium post and parcel boxes. We take a personal interest in ensuring that our European suppliers are committed to fair pay and employee rights. To us, this is more important than offering the cheapest possible price. As a mark of quality, our trusted suppliers are all certified ISO9001. With a range of styles, we supply individual and communal post boxes and parcel boxes to homeowners, building developers and businesses. You will find Letterbox4you communal post boxes in corporate offices, flat foyers and student accommodation. Our free-standing or wall-mounted post and parcel boxes are spotted outside contemporary builds and period properties. All are lockable and include additional security features. Robust materials, skilled assembly and quality finishes are the pre-requisite of our durable range. The external post and parcel boxes are resilient to the British weather and many come with a rust-and corrosion-free warranty. If damage does occur during use, we aim to supply individual parts; a more sustainable and cheaper option for our customers. In addition to quality products, Letterbox4you has earned a reputation for customer service excellence. We thrive on the desire for continuous improvement and our strapline is ‘ok isn’t enough’. Our business growth has been fuelled by a genuine passion for what we do and how we do it.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

87 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(87)

33 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic new letterbox!

We needed a rear access postbox to fit in our new fence and ordered from here. Delivery was quick and the item was packaged well. It’s really smart and a great size. It was easy to install and we’ve not had any problems. Exactly how we like it!

5 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing company

Absolutely amazing from start to finish, great communication, fast postage and even better than the postbox was personalised for us and matches perfectly with the RAL of our windows. Would definitely recommend

5 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Great product

Great product. Not only is my freestanding letter box practical it looks like it was always meant to be there. Perfect accessory to the front of my house. We love it

3 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Fantastic Customer Service

I wanted to order the swift wall mounted letter box in Anthracite Grey to match our front door, but sometimes the greys come out a different colour.
I contact the Customer Service team and spoke to the wonderful Amy. I explained that I wanted to make sure the letter box was a true anthracite grey colour Ral 7016. She promptly went down to the factory to ask that question for me and confimed that it was. I also asked about the colour of the vinyl letters, as I couldn't decide between silver or light grey. Amy said that she would take photo's of the vinyl sheets and email them to me, which again she did really promptly. This helped me make a decision on the best shade of lettering to match the box.
Amy's customer service was amazing and I felt sure the quality of the letter box I recieved would be first class.
I placed the ordered and the box came very quickly. It was really well packaged to avoid damage in transit, all the edges were protected as well.
The box is solid and very well made with a lovely finish. The light grey lettering looks very stylish against the anthracite grey box and the contemporary design of the Swift box looks so good.
I would 100% recommend Letterbox4you and would not hesitate to order from them again. Wonderful from start to finish.

19 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Great quality letterbox and excellent customer service

I'm very pleased with my new personalised letterbox from Letterbox4you. The letterbox itself is excellent quality and the finished personalisation looks clean, modern and exactly in keeping with what I was hoping to achieve.

A particular thank you to Donnah, who was friendly, patient and helpful throughout the entire process. We went through several discussions around the design and Donnah took the time to liaise with the Personalisation Team and help get the design as close as possible to what I wanted.

The finished result looks great and I’m delighted with my purchase - I would happily recommend Letterbox4you for both the quality of their products and the helpful, personal service.

20 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

I ordered the ---1996 freestanding…

I ordered the ---1996 freestanding letter box, and we were expecting the property address to be engraved or provided as metal or plastic letters, as shown/indicated when we placed the order.

However, we received a letter box with some basic silver stickers instead. This is not what we expected for a product that cost £155.00.

I am very disappointed with the product and feel that it does not meet the expectations of what we paid for. Please could you advise how you intend to resolve this, whether by providing the correct engraved/metal/plastic lettering or offering an appropriate replacement or refund?

7 agosto 2026
Non scritta su invito
Logo di Letterbox4you

Risposta di Letterbox4you

We are very sorry that your 1996 freestanding letter box did not meet your expectations.

This is one of our bestselling products, manufactured in Europe, and it has received consistently positive feedback from our customers. We would, however, like to clarify that the product was not advertised as including engraved, metal or plastic lettering. When adding personalisation on our website, the option is clearly described as, “Would you like to add vinyl personalisation?” A video also shows exactly how the vinyl letters and numbers are applied to the letter box. We aim to be transparent about our products so that customers understand what they are ordering and what is included.

As reflected in the reviews on our Trustpilot profile, we take great pride in the quality of our products and the standard of our customer service. We are genuinely sorry that, on this occasion, the product did not meet your expectations.

Our customer service team replied to your email within an hour of receiving it and is currently in contact with you to discuss the possible solutions. We hope that we can bring this matter to a satisfactory conclusion.

Valutata 5 stelle su 5

I don't normally leave reviews but my…

I don't normally leave reviews but my experience with letterbox4you was excellent. Their customer service is top notch!. I ordered the parcel delivery box but unfortunately it didn't suit my needs so I had to return it. They were very quick to respond to my email with the details on how to return the item. I had used DPD to return the item but as I was living in Ireland there was an issue with customs duty being owed entering the UK. I reached out to their customer service team and they were extremely helpful throughout the process. In the end, DPD returned the package to me. I reshipped it with another courier and it arrived back with them after around 4 weeks of them originally sending it out to me. Full refund was processed and money back in my account within 3 days of them receiving it. There was no chasing them up, very responsive to emails. The product itself was made to a high standard. Again, top notch customer service and I would definitely order from the again if I was in need of their products.

18 maggio 2026
Non scritta su invito
Logo di Letterbox4you

Risposta di Letterbox4you

Thank you so much for taking the time to leave such a thoughtful review. We really appreciate your kind words.

We're sorry the parcel delivery box wasn't quite the right fit for your needs, but we're pleased we could help make the return process as smooth as possible. International returns can sometimes be challenging, so we truly appreciate your patience while everything was resolved.

It's wonderful to hear that you were happy with both the quality of the product and the support you received from our customer service team. Providing responsive, helpful service is something we take great pride in.

Thank you again for your recommendation. We hope to have the opportunity to help you again in the future should you ever need one of our products.

Valutata 5 stelle su 5

Excellent process for ordering either…

Excellent process for ordering either by their website or by telephone speaking to a human. Very simple ordering process with personalisation a key feature for maximising individuality. Product is excellent quality and is offered in several charming colours to suit any home. Customer service has been excellent with a high level of effective communication and appropriate follow up action. Delivery excellent. Product protected well with strong packaging. Overall a very positive experience and it is why I went back to the same company to order my parcel box to compliment my post box.

4 giugno 2026
Non scritta su invito
Logo di Letterbox4you

Risposta di Letterbox4you

Thank you so much for taking the time to leave such a wonderful review.

We are delighted to hear that you found the ordering process simple and straightforward. Providing a personal service and offering customisation options that allow our customers to create something unique is exactly what we aim for, so it's fantastic to know this was reflected in your experience.

We're also pleased that you were happy with the quality of both the product and packaging, as well as the communication and support provided by our customer service team. Ensuring our customers are kept informed throughout their order journey is something we take great pride in.

The biggest compliment of all is that you chose to return to us for your parcel box after purchasing your post box. Your continued custom means a great deal to us, and we are grateful for the trust you have placed in our products and service.

Thank you once again for your kind words and support.

Valutata 5 stelle su 5

We recently ordered the 3 Wall Mounted…

We recently ordered the 3 Wall Mounted Post Box W5 in Anthracite Grey (DAWAL503-1) from Letterbox4You for one of our projects and were very pleased with both the product and the service provided.

The order process was straightforward and hassle-free from start to finish, and the item arrived in a very timely manner. The post box itself was exactly as described, good quality, and easy to install on site.

Letterbox4You were great to deal with throughout, providing an efficient and professional service. We would definitely recommend them and would happily use them again for future projects.

29 maggio 2026
Non scritta su invito
Logo di Letterbox4you

Risposta di Letterbox4you

Thank you for taking the time to leave such a fantastic review.

We’re very pleased to hear the Wall Mounted Post Box W5 arrived promptly, was straightforward to install, and delivered the quality you were expecting. Providing an efficient, reliable service alongside well-made products is exactly what we strive for, so it’s great to hear that reflected in your experience with us.

We really appreciate your recommendation and look forward to supporting you again on future projects.

Valutata 5 stelle su 5

Great product and great service

Great product and great service.
Really pleased with my parcel box. It looks good and is very robust. Would definitely recommend.
The service was second to none too.

22 maggio 2026
Non scritta su invito
Logo di Letterbox4you

Risposta di Letterbox4you

Thank you for your wonderful review! We’re delighted to hear you’re so pleased with your parcel box and that both the quality of the product and the service lived up to expectations.

Providing robust, stylish products alongside the high level of customer service we pride ourselves on is exactly what our team aims for every day, so your comments are greatly appreciated.

Thank you again for your recommendation and support!

Valutata 5 stelle su 5

Letterbox4you- Outstanding product and service.

Looking through multiple products and websites, for a new modern and stylish wall mounted letterbox, we came across Letterbox4you, where we found a huge array of excellent product.

From the well thought out design and easy use of their webpages, to the Order, Provisioning, Delivery and After Sales Support, “Letterbox4you” have been nothing less than outstanding. 
 
My Wife and I were extremely impressed, after receiving the product, and on raising a couple of queries with Letterbox4you, we have been even more impressed by the professionalism, aptitude and Customer Support brilliantly demonstrated by Natalie and Kate,  plus their Letterbox4you support teams. 

With a very prompt “not a problem” approach, and a “we’ll have a look at that for you” attitude, it was obviously apparent, from our very first conversations with Letterbox4you, that we were dealing with a highly professional, and very friendly “customer focused” personnel, and business
 
The entire experience has been excellent, and we will be telling all of our neighbours exactly where we purchased this lovely item, and of the first class experience any potential customer should look to receive from Letterbox4you.
 
It’s been an absolute pleasure buying from Letterbox4you.

I would highly recommend them.

13 maggio 2026
Non scritta su invito
Logo di Letterbox4you

Risposta di Letterbox4you

Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re absolutely delighted to hear how pleased you and your wife are with both your new letterbox and the overall experience you received from Letterbox4you.

Providing knowledgeable, friendly and genuinely customer-focused support is exactly what we strive for as a business, so it’s fantastic to hear Natalie, Kate and the wider team delivered the level of service we pride ourselves on. From browsing our website through to after-sales support, we work hard to ensure every customer feels supported and confident throughout their purchase journey.

Your kind comments about our professionalism, responsiveness and “not a problem” approach truly mean a lot to us. Thank you also for recommending us to your neighbours — there’s no greater compliment for our team.

It’s been an absolute pleasure assisting you, and we sincerely appreciate your recommendation and support.

Valutata 5 stelle su 5

Fabulous company

Fabulous company, spoke with earlier as we wasn’t sure what type of box to order! What a lovely surprise to speak to a real human! Natalie was fabulous in giving us good honest advice. We finally decided on a Allux 400 & it arrived super quick & well boxed to protect it in transit. Highly recommend this company. M

20 maggio 2026
Non scritta su invito
Logo di Letterbox4you

Risposta di Letterbox4you

Thank you so much for your fantastic review! We’re so pleased to hear Natalie was able to help you choose the right mailbox for your needs. Providing honest, knowledgeable advice and real customer support is exactly what we pride ourselves on, so it’s wonderful to hear this reflected in your experience.

The Allux 400 is a great choice, and we’re delighted it arrived quickly. Thank you again for your recommendation — we really appreciate your support!

Valutata 5 stelle su 5

Very Satisfied Customer

Clear easy to use website and ordering. Delivered promptly. Nice sturdy construction with an unexpected extra. A drip tray in the bottom of the box to prevent water damage to letters if it did happen to get in. Great follow up customer service. Wouldn't hesitate to recommend.

2 maggio 2026
Non scritta su invito
Logo di Letterbox4you

Risposta di Letterbox4you

Thank you so much for your lovely review. We’re really pleased to hear you found the website easy to use and that your order was delivered promptly. It’s great to know you’re happy with the quality and sturdy construction of the post box, and that the added drip tray was a useful unexpected extra to help protect your mail. We also really appreciate your kind comments about our customer service and recommendation. Thank you again for taking the time to share your experience—it means a lot to the team!

Valutata 5 stelle su 5

Excellent service

Amy and Natalie two of there amazing staff that were very accommodating when helping me sort a gift for my wife it came in perfect condition with a very fast delivery ensuring it would he here for her birthday, the post box consists of high quality design and material.Many thanks Stephen.

12 maggio 2026
Non scritta su invito
Logo di Letterbox4you

Risposta di Letterbox4you

Thank you so much for your lovely review. We’re delighted to hear that your post box arrived in time for your wife's birthday. Amy and Natalie will be very pleased to hear your kind comments. Providing a smooth, accommodating service and ensuring orders are dispatched as efficiently as possible is exactly the standard of service we aim to offer, so it’s wonderful to hear that this met your expectations. Thank you again for taking the time to share your experience with us.

Valutata 5 stelle su 5

Perfect Letterbox, Perfect Service

I recently purchased a letterbox from Letterbox4you and couldn’t be happier with the experience. From start to finish, the service was excellent—ordering was straightforward, delivery was prompt, and the item arrived well-packaged and in perfect condition.

The quality of the letterbox itself really stands out. It feels sturdy, well-made, and built to withstand the elements, which is exactly what I was looking for. The design is also sleek and fits nicely with the exterior of my home.

Overall, I’m very satisfied with both the product and the service. I would definitely recommend Letterbox4you to anyone looking for a reliable and high-quality letterbox.

22 aprile 2026
Non scritta su invito
Logo di Letterbox4you

Risposta di Letterbox4you

Thank you so much for your wonderful review and for taking the time to share your experience with Letterbox4you. We’re delighted to hear that you found the ordering process straightforward, delivery prompt, and that your letterbox arrived in perfect condition.

It’s especially pleasing to know that you’re happy with the quality, durability, and design of your new letterbox. We take great pride in offering products that are both practical and stylish, so your feedback means a lot to us.

Thank you again for your recommendation and support!

Valutata 5 stelle su 5

Outstanding quality and service

Outstanding quality and service from Letterbox4you. The postbox's are robust, solid, well‑designed, and look fantastic now they’re installed.

What also impressed me was the level of customer care — friendly, professional, and genuinely committed to helping. Even when we had a bit of a saga locating the keys (which was my fault), Letterbox4you handled everything with patience and good humour.

A trustworthy UK company with excellent products and even better service. Highly recommended.

15 aprile 2026
Non scritta su invito
Logo di Letterbox4you

Risposta di Letterbox4you

Thank you so much for taking the time to leave feedback. We are so pleased you love your parcel boxes. Customer service is at the heart of everything we do here at Letterbox4you, so it is always heart warming to hear from our lovely customers and was a pleasure to help.

Valutata 5 stelle su 5

Excellent product and customer service.

I had a problem with installation which was entirely my fault. Customer service fixed this quickly by sending me a free replacement part. Very happy customer!

15 marzo 2026
Non scritta su invito
Logo di Letterbox4you

Risposta di Letterbox4you

Thank you so much for your kind words! We're delighted to hear that you’re happy with both the product and our customer service. It’s great that we could quickly resolve the installation issue for you, and we’re glad the replacement part helped get everything working smoothly. We really appreciate your feedback and are thrilled to have you as a satisfied customer!

Valutata 5 stelle su 5

Excellent Service

I have purchased both a letter box and a parcel box. Both are excellent

I managed to lose the keys for the parcel box. The company were very helpful and supplied a replacement lock for me

22 marzo 2026
Non scritta su invito
Logo di Letterbox4you

Risposta di Letterbox4you

Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that you’re pleased with both your letter box and parcel box. It’s also great to know that our team was able to assist you quickly when you needed help—that level of responsive support is exactly the service we aim to provide. We truly appreciate your feedback and your support!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più