Terrible company. They mailed out tainted product last year, salmonella. Sent all information in for refund in March 2026, only because of a recall. In Oct 2026 still no refund, poor communication, an... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Terrible company. They mailed out tainted product last year, salmonella. Sent all information in for refund in March 2026, only because of a recall. In Oct 2026 still no refund, poor communication, an... Leggi di più
L'azienda ha risposto
>Buy product >It gets recalled for salmonella >Denied refund because I missed their deadline >They didn't even put said deadline in email UPDATE: After this review, they did get in touch with... Leggi di più
L'azienda ha risposto
I would give zero star if could. Never received the product they sent another in.place. doesn't agree with me golden milk. Terrible to get assistance the make it difficult to cancel subscription. Rid... Leggi di più
L'azienda ha risposto
Product wasnt great to begin with and then recall happened. After countless emails still never refunded.. so i cancelled. .then LiveitUp has the nerve to " reinstate " my subscription when the produc... Leggi di più
L'azienda ha risposto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 73% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I've tried these and AG1 and no one else has that subtle mint flavour dialled in quite so perfect. Hot tip: try it with milk, it's super smooth. Water is good too though
I have tried 10+ greens powders on the market and this one is by far the best tasting with the most natural ingredients that I have come across. I've had no issues with any of my shipments and the one question I had was answered promptly by customer service. Highly recommend.
NO! Don't do it! The product is okay. I have found equal quality in Sprouts and Whole Foods. Customer service is horrible. Seriously! This company is a subscription only model, so if you want their product you must sign up to receive it on a schedule. If you CANCEL, they will still send you the product and take the funds from you account on file. And good luck trying to get them to correct THEIR problem. It's exhausting. That's how they make their money. LOCK YOU INTO A COMMITMENT. When I demanded my money back, they refunded and sent the product anyway. Then they told me it was their "system" that send it...and I was to return the product for a full refund. Hum....so not you want me t pay for returning a product to you that I did NOT ORDER. They refunded the money and told me to keep the product.
Seriously, if you do a little research, you can find the equal or better product on the market that does not keep your financial information hostage.
NEVER USE SUBSCRIPTIONS. They only benefit the company.
The subscription automatically renewed on August 17, 2025 at 3am without any notice. I saw the charge at 6am and reached out right away, then multiple times the same day to cancel. Each time I was told it might still be possible. There is no customer service line,
just email. Despite this, the company shipped my order anyway and then claimed I had received a reminder email days before (I never did. I checked my inbox and spam folder).
Their customer service hides behind excuses, gives conflicting information, and ultimately forces customers to jump through hoops to refuse packages and chase refunds. This is not care, it’s a money grab.
Be cautious if you do business with this company. Based on my experience, they do not honor timely cancellation requests and make the process unnecessarily stressful.
Love my Super Greens! Recently had to make a change to my subscription since I was going to be out of town for an extended period of time and the customer service team was so helpful. Will be a long-time subscriber for sure :)
UPDATE:
The company reached out to me as soon as they could once they received my complaint. They actually did fix the issue and offer steps to remedy the situation. They also inquired as to the nature of my adverse reaction.
My rant below was my initial frustration due to a similar company (review left) doing the same thing and blaming me and just being really rude. And just a week of bad customer service.
It was refreshing for this company to break the cycle of no customer service after a sale. THANK YOU.
------------------------------------------------------
Another subscription company that refuses to cancel your subscription and bill you and state there is no cancellation, refunds or returns AFTER they process your item after you have cancelled.
I cancelled and then billed again this month - so I cancelled AGAIN and noted I had already cancelled. Now they locked me out of my account.
I once again had to call my bank to file a claim. This is so wrong and I hope at some point a class action suit is formed against these companies.
As I read this is common practice with them. I had no idea but going forward I’m done either way these crooks and subscription services.
Just think how much money they make be side many people won’t fight them.

Risposta di Letsliveitup
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.