Terrible company. They mailed out tainted product last year, salmonella. Sent all information in for refund in March 2026, only because of a recall. In Oct 2026 still no refund, poor communication, an... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Terrible company. They mailed out tainted product last year, salmonella. Sent all information in for refund in March 2026, only because of a recall. In Oct 2026 still no refund, poor communication, an... Leggi di più
L'azienda ha risposto
>Buy product >It gets recalled for salmonella >Denied refund because I missed their deadline >They didn't even put said deadline in email UPDATE: After this review, they did get in touch with... Leggi di più
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I would give zero star if could. Never received the product they sent another in.place. doesn't agree with me golden milk. Terrible to get assistance the make it difficult to cancel subscription. Rid... Leggi di più
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Product wasnt great to begin with and then recall happened. After countless emails still never refunded.. so i cancelled. .then LiveitUp has the nerve to " reinstate " my subscription when the produc... Leggi di più
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Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 73% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Poor customer Service.
After their product was recalled for salmonella I filled out all the paperwork and asked for a refund. It has been almost 2 MONTHS and I have yet to receive anything. I have reached out multiple times and every time I have received the same blanket response. It is very disappointing!
The taste and mouthfeel are better than I expected and I think that the salt and sweetness levels are perfect (meaning not too much of either one)!
Live It Up somehow has only 5 Star reviews on their site and does not allow bad reviews.....Still not provided a phone number to be able to actually speak to a PERSON and not a BOT.....all responses are AI generated and never address the Scam that they are doing to people...BTW...Glad I never used their dangerous product and suffered the Salmonella poisoning from their so-called healthy green powder...Just an important bit of advice: Never do business with a company that does not allow actual phone contact....They deserve negative stars!!!!
Some days it has a good effect and some days not. I didn’t know you would be sending me more. I received today and I don’t want it. Please let me know how I return it.
Fantastic flavor at a good price and quick shipping
I had 2 orders for Live it Up Super Greens. Both bags were recalled for Salmonella. I filled out and sent all the required pictures of my bags and still have not received a refund.
The taste is great and there’s no weird aftertaste. I’m really sensitive to the taste of sugar alternatives and this still is great!
Similar to others, I submitted for a refund within days after getting a recall email. I've reached out to them several times but get the same "due to high volume of emails and inquires.... blah, blah" Thought this was just going to me an easy process and I'd continue using the product. Now I've cancelled my subscription and went elsewhere.
I submitted all the required info for the refund in the first day of the recall notification. It has now been over 4 weeks with no response other than blanket emails excusing why they haven't responded. In one month, they should have processed day one requests and beyond.
Company autoenrolled me in a subscription and charged me when I just did a single order to try their product. I reached out to cancel when they sent me an order confirmation. And hour after the confirmation email they shipped, they ignored my cancellation emailfor 3 days, and then said since I didnt cancel 24 hours prior to shipment. Predatory.

Risposta di Letsliveitup
LIVEITUP SUPER GREENS CAUSES SALMONELLA AND EVEN THOUGH THEIR WAS A RECALL AND I HAVE PROVIDED ALL LOT NUMBERS AND Expiration dates the company is not professional whatsoever. I finally sent them an email saying they have until February 28, 2026 to refund immediately for three bags...................A company that is very questionable at best. Donna Wormser

Risposta di Letsliveitup
At first it was great! Now it seems to upset my stomach. Less than other brands. I was hoping to find one that didn't bother me at all.
The flavor is really good and I enjoy my daily drink.
I'm mixing 1 scope with about 20 ou of water.
They sold me a 2 month supply of salmonella infested live it up super greens and refuse to refund me my money even after submitting the recall forms. If I were to consume it when I received it prior to the recall notification I probably would have gotten extremely sick. Their customer service is atrocious and I will likely have to do a cc chargeback as they refuse to refund me

Risposta di Letsliveitup
These guys are the WORST! I was a subscriber with multiple purchases. All my products were recalled (after I’d already gotten sick) for salmonella. I’ve jumped through multiple hoops for several weeks and still can’t even get an ESTIMATE for how long my refund might take. I truly hope this puts them out of business.

Risposta di Letsliveitup
HORRIBLE HORRIBLE HORRIBLE...my LiveItUp subscription was one of the ones hit by their nationwide Salmonella recall. I immediately stopped the product, and they sent me an email on 1/15/2026 where I could get a refund or a replacement bag. I submitted a picture of my lot number (they required) on my bag along with expiration date, and was told I would get a refund. Well, that was 24 days ago! They STILL will not issue my refund. I have filed a complaint with the BBB and see I am not alone. LiveItUP has also deceptively removed the ability to leave a review on their website, however they leave up ALL of these AMAZING and GLOWING reviews of a product that has since been recalled due to salmonella poisoning.
UPDATE: as of this morning, 2/10/2026, LiveItUp has fully refunded my faulty product and honored my subscription cancellation.
I do understand that they most likely received a massive amount of inquiries, however in the future i would encourage them to dedicate more resources to communicating with clients and processing refunds sooner. Thank you

Risposta di Letsliveitup
We purchased four bags of Live It Up Supergreens. After using one bag, they were all recalled for possible salmonella poisoning. The product tasted fine, but the poor customer service has me giving a one-star review. They do not respond to emails, and it's been several weeks since we did all the paperwork for the recall. I've tried to contact them through their contact page, but I get no response. I believe good customer service is more important than the products themselves. If you can't contact anyone, and they don't care enough to respond, then I prefer to take my business elsewhere.
Update a week later: After this poor review I left for Letsliveitup, I received an email from them. They apologized for my frustration and their lack of response. They had been overwhelmed by the recall response, which I understand. But it took a poor review to get their attention. They did refund our money, so I appreciate that. And I feel bad that their reputation is taking a hit due to the Salmonella recall issue. However, this proves that it takes the squeaky wheel to get attention.

Risposta di Letsliveitup
I tried the vital minerals recently and really like it. Tastes better than liquid iv and no sugars or additives. I hated how when I was dehydrated, every product I tried on the market also came with a bunch of BS - sugar, artificial sweetener...all crap I don't want in my body!
The lemon lime flavor hydration packets are fire! If you are thinking about getting them, one thing to say… “do it lady!” -Chet
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